How Instagram And Facebook Make Money - YouTube

Channel: CNBC

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Every day, more than two billion people use Facebook, Instagram, WhatsApp or Messenger.
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That's more than a quarter of the world's population.
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And despite a rising number of privacy scandals and public backlash,
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Facebook is still growing.
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Total revenue for 2018 was $55.8 billion,
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up 37% from 2017.
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But with all of those users paying nothing to use these apps, how does
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Facebook make money?
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Is the company selling your personal information to companies, politicians
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and even foreign governments?
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It's actually much simpler than that.
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How do you sustain a business model in which users don't pay for your service?
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Senator, we run ads.
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Throughout its entire history, Facebook has relied on advertising for
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revenue here and there.
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The company has experimented with other types of revenue, such as hardware
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with its Oculus VR headsets and its new Portal speakers.
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But really all of that is chump change compared to the revenue that it
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generates from advertising.
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About 99% of Facebook revenue came from advertising in 2018.
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There are about 7 million advertisers on Facebook and the ads that you see
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aren't like a traditional TV commercial or newspaper ad that looks the same to everyone.
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Facebook and its entire family of apps use a type of ad that's much more
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sophisticated and much more valuable.
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When they first started out these were simple display ads on the company's
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website. But since then, they have evolved into very targeted ads where an
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advertiser can pick the kind of audience that they want to reach.
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I believe that started happening after Sheryl Sandberg joined the company
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and from her experience with advertisers on Google were looking for.
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And she could provide that to them.
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And probably more than that using the Facebook data that everyone
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volunteers. Facebook ads are targeted, which means each ad that you see
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was specifically for you.
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Companies only want to pay to show ads to people that are likely to buy
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its products.
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Facebook provides advertisers with a near guarantee that they won't waste
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their time or money, an assurance that a prom dress ad will be seen by a
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high school student and not a retiree, or that an ad from a new burger
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joint will be seen by a meat eater and not a vegan.
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As a result of this targeting, corporations can save money in the long run
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and drive more sales for advertisers who simply want to reach as many people as possible.
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There's no better way to spend money than Facebook.
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The other reason that advertisers use Facebook is because of the targeting
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that the company offers.
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The company has a ton of data on its users and that's very valuable to
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advertisers, especially those who maybe on a budget and want to make sure
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that they're reaching users who could realistically turn into customers.
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This has led television and print advertising to decline.
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This year, it is estimated that digital advertising will surpass
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traditional advertising for the first time, capturing more than half of
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all ad dollars spent.
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But how does Facebook know exactly who you are and what you're interested
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in? Many paranoid users have alleged the tech giant is listening in on
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your conversations through the mic on your phone.
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This isn't true, although Facebook has filed patents that suggest it could
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eventually pick up audio signals from your TV to give you better ads.
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It's also filed a patent that can interpret the expression on a user's
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face as they read their news feed.
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The company claims it will not use these patents, but clearly it continues
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to focus on ways to gather even more data on its users.
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At the moment, it can gather almost as much information just by what you
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do on its family of apps.
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Of course, you input basic info like age, location and education on your
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profile, but you're also liking pages, joining groups, RSVP to events and
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sharing your location.
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Facebook is able to package all this information and actually harvest it to
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try to figure out what kind of person you are and perhaps what you are most interested in.
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Or better yet, what you are looking to find and then sell that information
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to advertisers who are trying to find you.
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Facebook can also get data on you from other websites that you visit
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through what's known as the Facebook Pixel.
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Based on this kaleidoscope of details, Facebook forms an advertising
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profile for each user, putting them into certain groups that advertisers
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can pick and choose from when buying ads on Facebook.
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Corporations can target ads based on your interests, what type of phone
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you have, your political leaning ethnicity and even income level.
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And with enough information, these ads can blend into your feed so well
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that you might not even recognize it as an ad.
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But all of these details are still just Facebook's best guess.
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Not an exact science.
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The company has found itself in hot water on more than one occasion for
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heavy handedness in its ad targeting tools.
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Pregnant women who have had miscarriages have criticized the company for
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continuing the show them baby product ads.
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A ProPublica investigation found that Facebook had several anti-Semitic
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advertising categories, including Jew-hater.
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The Trump administration recently charged Facebook with discrimination in
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its advertising practices for housing, which until recently allowed
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employers and landlords to limit audiences based on race, ethnicity or
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gender. The company has pledged to reform its system to prevent this type of discrimination.
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Just as ads can influence consumers to buy products, they can also
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influence voting behavior.
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In the Cambridge Analytics scandal, 87 million Facebook users had their
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data stolen to help influence the 2016 U.S. presidential election.
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We didn't take a broad enough view of our responsibility, and that was a big mistake.
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So what can you do if you don't want Facebook to show you personalized, targeted ads?
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If you're trying to avoid ads on Facebook, that's pretty much impossible.
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But there are a few things that you can do to make it harder for Facebook to target you.
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Users can adjust the categories that Facebook has determined you're
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interested in by going into your settings.
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But it's nearly impossible to opt out altogether.
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Even if you delete Facebook, which has become increasingly popular, the
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company still has your data if you use Instagram, WhatsApp or Messenger.
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Instagram just past 500 million daily active users on stories, a feature
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that is found on every app in the Facebook family that allows user
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generated photos and videos to take over your entire phone screen.
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Recently, Facebook has started to change its advertising strategy by
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placing an emphasis on its stories product.
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Facebook is starting to sell ads to advertisers and brands in this same
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format. It is hoping to ramp that up in a way that will eventually
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generate more revenue than the advertising that they get from news feeds.
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In its latest earnings call, the company announced that two million
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advertisers are using stories to reach customers.
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So despite data breaches and lawsuits, Facebook continues to lure
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advertisers. And while user growth has slowed, it is still growing.
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But there are things that could affect the outlook for Facebook's
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advertising business.
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Many people have become concerned about too much use of social media.
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Salesforce CEO Marc Benioff recently compared using Facebook to having a nicotine addiction.
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Apple introduced Screen Time to help users crack down on how much time
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they're spending on social media and their phones.
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We are very concerned about regulation.
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The EU has put into place some pretty onerous regulations for companies
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that are doing business on the internet, and I don't think it's beyond
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imagining that that could occur in other places, especially the United States.
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Another factor that Facebook has talked about hurting its advertising
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revenue is of its own making.
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This is a new feature called Clear History that the company said is going
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to roll out to users in 2019.
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Clear history essentially gives users the ability to scrub the data that
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Facebook has on them.
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The less data that Facebook has hurts the ability of the company to target
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ads to you with precision.
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Mark Zuckerberg recently announced a new vision for the company where he
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outlined building a privacy-focused messaging and social networking
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platform, raising questions for investors on how targeted advertising
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products will work if users aren't posting publicly.
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Three weeks after that announcement, a mass shooter used Facebook Live to
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broadcast his attack on two mosques in New Zealand.
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Facebook had to remove 1.5
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million copies of the video off its platform.
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In spite of all of these events that seem like it would affect Facebook
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business, it keeps growing.
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I don't think it looks like anybody who actually uses his platform cares in
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the least about what they're disclosing to Facebook because they keep doing it.
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That's the crazy thing.
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They just keep doing it.