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Makeup Artist Sues Bride-to-Be over Chargeback - YouTube
Channel: Judge Judy
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>> Yes.
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>> Judge Judy: And you sent
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her $905.
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>> Actually $931.65.
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>> Judge Judy: And then
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something happened.
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And the date
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of the wedding changed.
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>> Yes. Correct.
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>> Judge Judy: Tell me when
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it changed to.
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>> It changed from June 2, 2017,
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to October 29, 2016.
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We had experienced
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a miscarriage.
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So we decided to move up
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the wedding to start our family.
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>> Judge Judy: And you called
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her?
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>> I e-mailed her.
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>> Judge Judy: When did you
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advise her that you were moving
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the date?
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>> September 15th.
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>> Judge Judy: And what
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did you say?
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>> I asked her if she would be
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available the date of
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October 29, 2016.
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> Judge Judy: Well, that's a
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short window.
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>> Yes.
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>> Judge Judy: So, she wasn't
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available.
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>> She actually said
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she would be available
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but that I would have to start
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the process all over again,
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that my funds were
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nontransferable or
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nonrefundable.
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>> Judge Judy: That's
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ridiculous!
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>> No, it's not ridiculous.
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>> Judge Judy: All right.
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Listen.
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>> Yess, you had paid
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through PayPal.
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>> Yes. Correct.
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>> Judge Judy: And you contacted
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them and disputed the charge.
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>> Correct.
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>> Judge Judy: And PayPal looked
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at this contract
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just as I looked at this
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contract, and said, "There's no
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nonrefundable policy in there."
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The only thing that you put
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in the contract is,
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because it's so far away,
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more than a year away,
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if you have to cancel
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before a certain date, you can
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get her another makeup artist
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if, for some reason,
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you're not available.
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That's ridiculous,
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absolutely ridiculous.
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You didn't turn down another
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appointment for that date.
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>> Actually, I did turn down
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a lot of appointments
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for that date.
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>> Judge Judy: Well, prove it.
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First of all,
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your contract doesn't say
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that you can keep --
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>> In the invoice she sent.
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>> Judge Judy: No, the contract.
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>> That's what I sent to her.
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>> Judge Judy: The contract
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that was signed doesn't say
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anything about no refunds.
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>> However, in the invoice that
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she paid, which is also another
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contract, it states that the
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deposit is nonrefundable or
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transferrable.
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>> Judge Judy: Don't tell me
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what it says.
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>> Of course not.
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>> Judge Judy: Show it to me.
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>> Sure.
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>> Judge Judy: What you are
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relying on.
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>> I also have the --
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>> Judge Judy: Shh! Shh!
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She's not gonna be successful.
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She's not gonna be successful.
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>> It states right here
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that the deposit is
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nonrefundable or transferable.
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>> Judge Judy: ...the invoice.
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Okay.
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I don't even have to look at it.
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Listen to me carefully.
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This is not a contract.
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This is a contract.
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This is signed
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by the two of you.
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You prepared the contract.
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>> Correct.
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Yeah, that is correct.
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>> Judge Judy: She signed it.
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You show me her signature here,
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anywhere.
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>> Well, her payment to the
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contract.
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>> Judge Judy: No, no, no,
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no, no.
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Listen to me carefully.
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>> Yes, ma'am. Sure.
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>> Judge Judy: You prepared
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the contract.
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Let me give you a brief primer
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as to what the law is.
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>> Sure.
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>> Judge Judy: The person
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who prepares the contract,
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if there is a dispute,
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since you actually
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created the contract,
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the courts look at that contract
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most favorably to
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the other side.
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>> Correct.
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>> Judge Judy: Because you
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prepared the contract.
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Your contract doesn't say
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nonrefundable, period.
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>> I have a question.
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>> Judge Judy: But if you can
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demonstrate to me with names,
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phone numbers, addresses,
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contracts that you gave up on
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that date, I may be sympathetic
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with you because,
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even though it was not written,
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she did not give you adequate
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notice.
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And you actually
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had an out-of-pocket loss.
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>> I have a question.
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>> Judge Judy: But I guarantee
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you, you cannot prove to me
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today that you had an
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out-of-pocket loss.
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I said, I guarantee you,
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you cannot prove an
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out-of-pocket loss for a period
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of time -- September, October,
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November, December, January,
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February, March, April,
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May, June, 10 months away.
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I guarantee it.udy: If you're ad
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makeup artist, in 10 months
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you can find somebody else
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to do a June wedding!
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>> Correct.
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>> Judge Judy: Okay.
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She gets her money back,
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$931.65.
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She's got it back? You have it?
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>> Yes.
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>> Judge Judy: You don't get it
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'cause it was taken out of your
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PayPal.
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>> Well, that doesn't make sense
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to me only because the invoice
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that was paid,
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it was an understanding
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through her because it states --
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>> Judge Judy: Just a second.
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Don't tell me
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what she understood.
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You're trying to ask me to view
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the operation of her mind.
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I don't have to do that.
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You have a contract.
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It's a written contract.
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>> Mm-hmm.
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>> Judge Judy: It sets the terms
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of this agreement.
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Nowhere in the agreement
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does it say the contract
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has a nonrefundable deposit
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on the day that it's paid.
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She paid you
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and then got an invoice.
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You lose.
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You don't get the money back.
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Redo your contract.
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Put it in your contract
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that somebody signs that this is
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a nonrefundable deposit
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for this particular day.
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And if, at any time, you cancel,
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you lose your deposit.
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>> That's what's said in the
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contract part of the invoice.
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>> Judge Judy: This is not
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a contract!
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>> It says contract.
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It says policies on the invoice.
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>> Judge Judy: I don't care what
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it says, your policy.
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I don't care if it says this is
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your religion.
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I don't care if it says that
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this is what your mother taught
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you or your father taught you.
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This is your contract.
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This is not.
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>> Okay.
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>> Judge Judy: Good.
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>> That's a receipt?
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>> Judge Judy: Good.
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You don't get your money.
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Bye!
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