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The Landlord's Guide To Rent Arrears - YouTube
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okay so rent arrears I'm not gonna go
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through this book I just want you guys
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to know as landlords there is absolutely
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strict criteria that you have to follow
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as a landlord in order to comply with
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the legislation of rent arrears and I
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say this because as an agent lots of
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landlords want me to do things that are
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illegal but they don't underst they
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don't believe they don't realize it's
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illegal they're not saying don't go
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round there with a shotgun but what they
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are saying is I want you to go around
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there knock on the door I want you to
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ring their employer I want you to be at
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their door at 8:00 in the morning when
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they're about to leave for work you
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can't do that it's not legal under the
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protection from eviction act 1977
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there's a massive thing in there called
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harassment and you honestly cannot do
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these now some people do and they do get
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away with it because you could go around
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an agent definitely can't do this
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because we're agents with professionals
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we're meant to know better and I'm not
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if you've got a reasonable relationship
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you might pop run and go are you all
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right I'm just going to bring you this
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by the way why haven't you paid rent but
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just be careful we have to follow this
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procedure seven days it will appear on
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our report that they haven't paid their
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rent now landlords also say why seven
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days because we can't take any action
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really until this point so understanding
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order might not have come out and there
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might have been a bank holiday there's
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many many reasons why it might be a
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couple of days late but seven days is
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really unacceptable
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so at seven days we ring them we email
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them we text them but we also write to
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them in an official format seven day
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notification let's say you haven't paid
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um please contact us quite a nice letter
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not nice but you know soft we turn the
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letter now staging now 14 days in
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arrears you've not made a payment
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despite my previous letter this is not
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good enough the next thing you'll hear
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from us will be that we're taking you to
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call week 3 if we've got Rent Guarantee
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at this point we notify the insurers and
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then hopefully within a few weeks you'll
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get a payment but week 3 what we do is
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we phone we email
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right and now within the third letter
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what does it say because guess what
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we're coming up to now guys on the 28th
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today we're coming up to two months rent
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arrears aren't way because rents due in
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advance so on 28th day we're coming up
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to two months rent arrears so the third
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letter literally states still not
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receive payment as of next week we won't
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be writing to you anymore we will be
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invoking the section 8 notice it will be
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served and we will be taking you to call
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for possession and week 4 that's exactly
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what we do we start the process of
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section 8 I recommend you landlords
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don't be soft with your tenants because
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if you serve a section 8 notice in some
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cases one he actually does he just gives
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them up to see that you are being
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serious even if you don't act on it
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because all we want them to do let's be
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honest he's pay the rent really isn't it
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we don't want to go through the hassle
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of kicking them out we don't want to
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have to find another tenant have a void
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period well what we do want is for you
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to pay the rent and if you're two months
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in arrears we do have a problem
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communication is key if a tenants in
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arrears great if they communicate with
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us so that I can feed back to you mister
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landlord
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your tenant is in arrears but this is
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the reason why and this is the date they
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can make a payment and this is what
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they've proposed they're in financial
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difficulty but they're talking to us
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what don't that communication and that
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emotional side for those that manage
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properties themselves upset or interfere
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with the action that you take and I
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think we had a conversation about
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emotions and properties and letting to
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family and so forth it didn't turn out
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very well did it me but you had a rocky
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patch yeah and a potential to go in a
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really uncomfortable direction for you
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really so with an agent the good thing
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is you don't have to do that because we
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do and we will be as harsh as we need to
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be
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