How does Zillow make money? Zillow iBuyer, Zillow Offers, Zillow Mortgage, Premier Agent and more! - YouTube

Channel: Kiwi of The Coast

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- Home sales,
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investment management,
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and mortgages make up the three components
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of Zillow's revenue.
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Zillow launched in 2005,
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and they were relying solely on advertising
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for revenue at that time.
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The company believed that focusing on a single-user niche
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would provide advertisers
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with more engaged and focused clients.
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So to better understand how Zillow drives shareholder value,
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let's take a closer look at those three segments.
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This is Kiwi the Coast
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your luxury real estate specialist,
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helping you maximize and sell
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the value of your coastal home.
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Now, if you're new to the channel,
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hit that subscribe button.
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Let's dive in.
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First is the homes segment.
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Zillow's database contains information
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on over 110 million American households.
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Zillow has information on virtually every house
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in the United States,
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and that's 128 million households as of 2019.
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Zillow Offers was launched in 2018,
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and it capitalized on all of this data.
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It was based on the iBuyer concept
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that was pioneered by such companies
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as Opendoor and Redfin.
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iBuyers, or instant buyers,
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analyze big data sets of market data,
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seller data, and information from brokers
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so they can make instant cash offers
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to the sellers out there.
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Frequently, they purchase homes below market value
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due to the speed and convenience of the sales process.
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Very often, this happens because
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sellers want to dispose of these homes quickly.
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Furthermore, the algorithms are becoming more accurate
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with each order,
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allowing the iBuyer to make
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more informed purchases over time.
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The Zillow's Offers program
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started in Las Vegas and Phoenix,
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essentially or effectively achieves this.
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Anytime the corporation sells a home
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for more than they purchased it for,
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less closing costs,
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it makes money.
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Zillow makes money.
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Furthermore, Zillow charges a fee
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for purchasing a property from a seller,
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and this fee is usually 6%
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to cover all the costs of the transaction.
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Commissions are typically 6% to 7%,
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which is the typical real estate commission
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you'd expect in the industry.
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Closing fee of 1% to 2%
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is added for escrow fees and other closing fees,
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including transfer tax.
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To cover tax, maintenance work, and utilities,
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the company usually charges
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around 2.5% as a service charge.
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The home sale can be completed almost in a couple of hours,
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and bids can be submitted almost instantaneously.
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A Zestimate is presented to the seller
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after they complete an online survey
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about the details of their property.
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The home sector made $1.7 billion in 2020.
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Zillow expands its service into other markets.
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It's still losing money on each transaction,
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but it does expect to turn a profit soon
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through its housing section.
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Second component: the mortgages segment.
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Let's look at that.
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When Zillow bought Mortgage Lenders of America
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back in 2018,
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they became licensed mortgage lenders.
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Zillow Home Loans was launched later
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as a relaunch of the service.
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Borrowers can take out loans or refinance their properties.
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Zillow makes money by charging interest on mortgages
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in their home loan section.
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Interest rate is determined by the loan amount,
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the term, and the amount of down payment.
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Zillow also collaborates with other lenders
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through its platform,
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and the company's platform led to creating
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collaboration with over 50 other lenders in the marketplace.
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Zillow is compensated on a cost per lead model.
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Each time a potential borrower is connected,
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they must pay a predetermined price.
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Zillow charges for this
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based on the terms of the agreement
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they have with the lender.
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Zillow charges a monthly fee for its connect service.
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Lenders and agents can use Zillow's tools
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for more visibility.
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The mortgage industry generated $174 million in 2020,
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and that's up from $100 million in 2019.
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The majority of its revenue
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comes from the home loans business,
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with a tiny fraction coming from advertising
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on its websites and subscriptions.
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Let's look at the third segment,
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which is internet media and technology segment.
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Zillow makes money by offering
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its software and marketing services
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through its I.M.T.,
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and that's internet, media, and technology divisions.
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Premier agents and premier brokers
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are provided with various revenue sharing programs
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by the company.
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Agents, brokers, and other real estate professionals
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can use both programs to organize their work,
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track their leads,
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and market themselves through the Zillow platforms.
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Zillow earns money based on cost per lead,
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and cost per lead can vary up to and over $100
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for properties over $500,000.
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Zillow agents can connect to their customers
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on Zillow's website and other platforms
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such as Trulia, StreetEasy, and HotPads.
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The rental and other revenue
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is generated by selling advertising
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to rental professionals and landlords
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for rental revenue.
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Or inspectors,
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home builders,
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home improvement specialists,
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and photographers.
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Zillow's compensated on the number of leads it's generated.
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However, market competition determines that fee.
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According to the annual report
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filed for the fiscal year 2020,
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the company made $1.5 billion in I.M.T. revenue.
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Premier agents accounted for most of these revenues
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generating $1 billion in 2020.
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Hey, I hope you found all that information valuable.
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Be sure to subscribe to my channel
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so that you can stay up to date on all the Zillow changes,
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everything that's affecting you,
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and the real estate market.
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We'll see on the next video. Varoom!