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"This Accessory May Not Be Supported" on iPhone, iPad, or iPod? The Fix! - YouTube
Channel: Payette Forward
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Hi guys, David and David here from Payette
Forward, and in this video, we're going to
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explain why your iPhone says "This Accessory
May Not Be Supported".
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And real quick, I'll just show you what that
looks like.
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A little pop-up appears, "This Accessory May
Not Be Supported".
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You can tap this to make it go away.
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Now, why is this happening?
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Right, this happens because the accessory
is not MFi-certified, usually.
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There are other reasons, but this is the main
one.
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So, MFi certification and it stands for made
for iPhone, iPad, and iPod and it is given
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by Apple to certain companies that produce
very high-quality iPhone accessories.
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As you can imagine, a poorly made accessory
will damage your iPhone.
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So Apple shuts off the ability for those accessories
to work with your iPhone.
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So, how do we know if the accessory is MFi-certified?
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Great question, because if you go to your
gas station, you'll see a bunch of Lightning
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cables for four dollars a piece.
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Yeah, probably not MFi-certified.
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But if you find cables like the one in the
Payette Forward Shop this little thing that
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says Made for iPhone, iPad, iPod.
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Yep, you'll see this logo on every MFi-certified
device.
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You might have to look for it, but it's usually
on the back or in this case, it's written
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on the front.
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A lot of iPhone cables are not MFi-certified.
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Look for this.
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If you don't see this on an accessory that
you're going to buy for your iPhone, don't
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buy that accessory because even if it works
for today, it's not going to work in a month
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because of software updates.
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Yeah a lot to do with MFi certification.
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So before we jump into the other reasons why
this could happen, we just recommend restarting
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your iPhone real quick.
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It could be a minor software issue a restart
could fix.
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iPhone 6s and earlier, press and hold power
button swipe slide to power off across the
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screen.
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Yep, 7 iPhone 7 & 8, press and hold the power
button everything slide top of the screen.
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iPhone X, side button and either volume button.
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Hold it.
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Slide the power off.
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So what's the other reasons why your iPhone
may say "This Accessory May Not Be Supported"?
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First of all, maybe there's something wrong
with your charging port, right?
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So as I said before the MFi certification
is only detected if the authentication chip
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is able to be read by your iPhone so the port
can't be dirty.
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You have to brush out debris.
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A lot of times debris, gunk, or lint can accumulate
in there.
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Use an static brush or an unused toothbrush.
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That's probably is the best bet for most people.
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Yep.
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Third reason could be the accessory itself.
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Maybe, that's the right.
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Yeah, if the end of your accessory is corroded
or if there's some dirt on it and one of these
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little tiny pins can't be read by your iPhone.
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If you have one of the Apple Lightning cables
and it gets frayed like this, well, then even
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the Apple may say "This Accessory May Not
Be Supported" because it's really damaged.
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So the next step is to update iOS.
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Yep.
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How do we do it?
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Well open the Settings app.
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Here, we'll do it together.
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Yeah, scroll down tap General.
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Tap software update.
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And if an update is available, right, tap
download install.
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David's a little bit ahead of me right now,
and I'm stuck in iOS 11.
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So if you updated iOS and this is still happening
or if an update just isn't available, it's
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time to explore your repair options.
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If it's a problem with your accessory go to
that manufacturer, right and we're saying
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repair it but generally these types of Manufacturers
aren't exactly the most reputable great.
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I mean if you did get an accessory that is
definitely MFi-certified from a good company,
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definitely go to them and say, hey it's not
working!
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They probably need to give you a new one,
but if you go the gas station to try and return
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it at the gas station because the person at
the gas station could have absolutely no idea
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what you're talkin about.
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Right?
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If it's an issue with the charging port, the
Lightning Port, we recommend the Apple Store
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or Puls, an on demand service.
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They'll send the tech to you fix the problem
on the spot.
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And I used to work at a gas station, so like
it's not that I'm saying the gas station people,
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you know, they don't know what they're talkin
about because I would have known, but most
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people in the world don't know.
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So sorry gas station employees.
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That's what to do in your iPhone says "This
Accessory May Not Be Supported" and how to
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fix the problem.
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Usually, it's just a MFi certification issue.
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Thank you guys for watching this video give
a thumbs up.
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If you enjoyed leave a comment down below
and request.
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