We Shutdown a Scam Call Centre in India! - YouTube

When it comes to scam call centers India is number one.

And right now I'm sitting outside a scam call center, which is making over

$300,000 American a year. Yes. Probably not the smartest thing for me to be doing filming here.

But anyway, we're doing it. That's how I roll. But what's worse than robbing

all this money from foreigners is with every single scam called.

They're destroying India's reputation around the world. So let's get some revenge.

Let's call these scammers and blast them and then let's expose the owner of this call center.

Call them and have some fun with him.

Before we call them, how the scam works is they place

advertising on websites that tells you that you have a virus. You need to call them to get it fixed.

Then they try and charge you four hundred dollars or more and they don't fix anything. There's no virus on your computer.

It is a total, total scam.

So they're mainly targeting older, more computer illiterate

people and they're making a ton of money from it. How sad is that? Targeting old people like that. That's what they do.

So anyway, let's give them a call and yeah, listen to the lies and let's blast them.

Let's give these guys a call.

My name is Victor. How may I help?

Hi, who's this?

This is Victor. How may I help you out. Karl: Oh, is this Microsoft Tech Support?

Scammer: Yes sir.

Karl: Okay good. So I was on a web site and I got a pop-up and it says that I have to call you immediately.

Scammer: All right, not a problem. Sure. Don't worry about it. You receive the toll-free number from where you call from your phone.

Karl: Exactly,

I'm really worried about doing 65 and this is a new computer. What happened?

Why is it saying there's a virus but this is Microsoft USA, right?

Scammer: Yeah

Karl: Where are you guys based?

Scammer: We're in California.

Karl: Okay, fine. So what details do you need?

Scammer: Sir first of fall please tell me your name.

Karl: Roger Scammer: Now tell me what were you doing on your computer and

What the master view got ?

Karl: I was just doing a few things. Do I have to tell you?

Scammer: Yeah Karl: I was on a dating website and I was looking at for a movie.

This is

Okay, right. It's not illegal. What's happening what happened to the computer?

Scammer: So might be you receive a pop up to the

internet website because on the most of a social web side and the pornographic website

they then the viruses on the computer system and that's why you computer security server have got infected

by then.

That's the reason you receive the pop up in front of you and it says you have to call to the Microsoft, right?

Karl: Yeah

Scammer: Okay, so don't worry about it. We were going to help you out.

I will make sure at the end of the call I will solve your issue.

Okay

Karl: Okay, so that we have to do it quickly though, because my wife is coming home soon. You understand

Scammer: Okay, I understand. Okay, when is she coming, how much time?

Karl: I'm not sure. She's at the mall.

Scammer: All right. Okay, so, okay. So what are we gonna do, we will diagnose your computer for you?

I will connect your computer to a safe and secure server as quick as possible and diagnose the thing for you.

And let you know how we can remove this virus from your computer.

Supposed software that will help you out to connect to a second secure server.

So we are able to diagnose your computer. Basically, it's the diagnosing software that will help us out to diagnose

the computer system, which we run by you.

Karl: How long have you worked at Microsoft for must be a good company to work for?

Scammer: Yeah, I've been here about a year and half.

Karl: Oh, wow, and

did you have to study a university to get that job because I'm looking for a job.

Scammer: Sir, we are not here for any personal information as it is a company recorded line.

I can't share my personal information over here? So let me work on the computer. Okay?

Karl: This is safe?

Scammer: Yes, of course.

Okay. So right now your computer is being attached to your server. So you are connected with your support team. Okay.

Karl: Okay Scammer: So don't move your mouse and let me just check it out the virus.

Okay, I have control of your computer right now. So let me just diagnose your computer

Karl: Okay, but you want to look at my files, right?

Scammer: I'm not looking at files. I'm just working and checking all the things which are a little too overworked.

All right. Give me a moment. Actually, there are a few services that have been stopped on your computer

That's why it might be you to see the pop up. Can you show me the pop?

Karl: I got it from this website, of this website. I clicked okay on it and it disappeared it's from one of these websites.

Scammer: Okay, so you're from Philippian

Karl: No, I'm looking from Oakland. This is a dating website.

Scammer: Oh okay, so you are looking for Philippian girl, okay over there.

Karl: Yeah, don't you worry about what I'm doing man. I just need to fix this before my wife comes home.

Scammer: Alright, let me close this website for you right now or let me ignore that. Karl: You can, okay.

I'm getting worried man. I'm getting really worried.

Scammer: Worried about what?

Karl: What's happening, the virus.

Scammer: Okay,

So you watch lot of porn or go to different websites online?

Karl: No, I just got this new laptop, and I'm just trying to watch a movie and you know do dating stuff.

Scammer: So actually, there's no reduction with running on your computer right now and

there's a lot of a

porn website which has been registered by your account.

Karl: Oh my god

Scammer: And there is a file that is running on your computer.

Karl: Mmm-hmm

Scammer: But Trojan, basically.

Karl: What's a Trojan? What do you mean? What's a Trojan?

Scammer: Oh, you don't know about it, now search first very easy, you can go online and search for it.

Karl: Trojan

What's this?

Scammer: What, what, what you are talking? I'm talking about the trojan virus. Actually, trojan is a virus that is

designed to infect the computer devices and you can also read out and details the Google and the different website.

Okay, actually sir, there are viruses, which are running on a computer system that are stopping your several services.

Let me just go ahead and check out your email ID is also infected by this or not.

Okay, and then. Can you please write down your email address over here?

Karl: Okay, sure.

Scammer: Some of the information has been checked. Karl: Oh my god. Scammer: You might be scammed. Karl: Oh my god.

Oh my god, this is scaring me.

Scammer: Don't need to worry about it. Here we will gonna help ya.

Karl: I'm worried. I'm really worried about this.

Scammer: What all-purpose do you use this computer for?

Karl: I told you. Scammer: Okay

Do you remember my name?

Karl: No

Scammer: It's Rob, oh there are some phone connection on the computer system. Karl: What

Scammer: If you are, what you see these are, there some phone connection which I have established on your computer you can see that huh?

Karl: Oh sh*t!

Scammer: So to remove these people what they're doing, they are stealing your information.

Karl: You gotta stop this. Scammer: I'm just checking out what other devices which are connected on the computer system?

So there are several foreign connections which have been established on your computer system.

We have to remove this as soon as possible. All right? Karl: All right.

Scammer: Okay, so

To set up a Microsoft security on your computer system, sir. Karl: Mmm-hmm

Scammer: There are different security of leveling the market you can go for the wireless protection.

But that will only be will they resolve the issue for the viruses but now right now there are more

infection on your computer system.

Okay, there is a complete package.

Which we have to put on your computer to protect it from the hackers.

Karl: Fine.

Scammer: Okay. Okay, so we will be setting a Microsoft defender essential security

to fix this issue. It will cost you about $399

Karl: how much?

Scammer: $399. So these are protecting software we have to put. Karl: Okay.

Scammer: On a computer system, all right.

and that will fix your issue.

Let me process it.

Karl: What was your name again?

Scammer: My name is Robert. Karl: Robert, okay from California.

Scammer: Mmm-hmm

Okay, put your account number away.

Karl: Okay

Now before I pay you I need to thank you. Okay. I really appreciate you helping me. So thank you for your help. Okay

Scammer: Thank you for nah Karl: no, no listen to me

Listen

Right? Aren't you an Indian scammer.

Scammer: No

Scammer: What

What are you trying to say?

Karl: No. Thank you, you're, a you're an Indian scammer. Is your mama's scammer as well?

Scammer: I'm not an Indian. Karl: You're, you're an Indian from Delhi?

We all know what's happening of these scams. Here you are man.

Scammer: No Sir, where you from? Karl: Delhi

But I was born in Rohtak in Haryana.

Scammer: Why did you call? Karl: To screw with you to waste your time.

To tell you that you guys are bringing shame to all Indians. You're not even a 2 rupee person

Scammer: How do you, what do you mean?

Karl: So you don't speak Hindi?

Scammer: I'm not an Indian. Karl: Don't lie. You're a liar.

Everything you told me is a lie.

Scammer: Why would I

lie to you, you're telling me the lie. Karl: No, you're telling me the life is no virus there, man.

You're just a scammer from India. We all know it man.

Scammer: I'm just providing the protection software nothing else.

Karl: No. Why do you do this? Are your parents proud of you? You're a scammer.

Scammer: I'm not a scammer, I'm just providing you the supporting software. You see that while you're still pulling on the card.

Karl: No, you guys are putting out. Who do you think brought the pop-up? Who do you think brought the pop-up?

You put the pop-up on the website. So people call you and then you offer a fake service. What don't you get about that?

Scammer: You're wasting my time.

Karl: Yeah, I am and you're scamming people.

Scammer: We are not scamming people bro.

Karl: You are, you are scamming up here. Scammer: Okay, that's time wasted on. Have a good thing. What's your name

by the way, it is not what Karl: You'll find out my name soon. Don't worry.

Scammer: All right Karl: Okay, Scammer: thank you, thank you

Scammer: I told you I didn't understand much. I can't speak much. Bye, have a good day.

Karl: That guy was such a liar. And so this is what happens, right?

We call these numbers because we think we have a virus and then they say we'll fix it for $400 when in reality

it's absolutely nothing wrong with our computer. It is fine and they're not gonna fix anything.

It is all fake and a lie.

And if you thought I was being too harsh on this guy the way I talked to him.

There was a time when these call center employees,

actually thought they were working for Microsoft but these days there are so much awareness about scam call centers.

There has been so many raids by the police here that all these calls centers workers

now know when they're working for a scam call center. They can't plead ignorance anymore.

You saw how much that guy just straight-out lie to me. Telling me he's not even in Delhi.

I know for a fact they are.

Now let's confront the owner of this call center Himanshu Nigam from Uttar Pradesh.

But before that I have some good news for you about the call center and some bad news for me.

So the bad news, obviously

I'm not in the same place that I recorded the rest of this video right? I went away for four days. I came back and

My wife had cleaned the house.

Which meant she had thrown out the dining table that I was working on and I had been relegated to the sad little

corner of the desk. I will get my revenge on her.

That's the bad news for me.

The good news for you guys about this call center is my friend at YouTube Jim

Browning, he has been flooding their call center with calls over the last few days. He has been getting people

refunds from visa. He's been getting the call centers phone numbers shut down and he's about to

report them to the US authorities and the Indian authorities.

So go and check out Jim's channel. He is

basically, a one-man army against these scam call centers here in India and he has taken them down one at a time.

Let's give Himanshu Nigam a call now and let's see what he

to say.

You are Himanshu Nigam, the boss of a new technology limited who's running a scam call center in Rohini sector three and

actually, I've been doing an investigation into

your operation just scam call center and there's gonna be a video coming out on YouTube when multiple videos are coming

about your scam call center and you might have noticed this week Jim Browning, he was flooding your course into with calls.

He's been shutting down your phone numbers and visa has been issuing refunds.

And we also know about Mahir Shah. He is your contact in the US.

And you guys have been reported to the Indian police and the US police. Okay, it might be time for you guys to move offices.

No, bro, you're lying you're completely lying. So Himanshu says he has nothing to do with this.

He is innocent, but if you just dig a little deeper.

You'll find all the information you need to prove that he is just a complete liar. So these scam call centers they operate behind

legitimate businesses. They are fake businesses. They are shell

companies and if you look up renewed technology Private Limited and look at this Facebook page, you're gonna find in

2018 they're hiring

candidates for the US and UK shift.

Exactly the people they are scamming he told us he does search engine optimization seo, right?

Complete liar. Look at the username there.

HR and Nigam. He has set up this page and he's been posting to this page. You've got the address there, Rohini.

Exactly where this call center is. Now if we go to the website, this is the fake

website, the shell company they use to hide the call center for new technology limited.

Look at just how fake this is, the websites not even finished. It is just super generic.

It's not a real website and if you just go to the about Us page it says here.

Dedicated call centre.

This is the shell company to run the scam call center and you know

the first rule of doing anything wrong is never ever admit your crime when you're caught, right?

So that's all Himanshu doing all the evidence that Jim has showed me shows that he is absolutely

the owner of this operation.

We as Indians need to fight these scam call centers they're destroying our reputation

around the world. When foreigners get these calls from these scam call centers,

They begin to think that all Indians are like this, but it's not true. It couldn't be further from the truth.

Indians are the most hospitable people in the world, right? If you want to see a full

investigation and all the evidence against the scam call center go to Jim Browning's channel watch this video.

I have a link to it in the description and if you want to support the work that I do and you want some member-only

benefits, head that join button and become part of the rock army. Long live India.