Your Job Achieves Nothing... (probably) - How Money Works - YouTube

What do you do for a living?

I’m not talking about your job title or your daily tasks, I am talking about what

you actually do, what you actually create, what you improve, what you contribute…

For some of you watching this question might be pretty easy to answer, but for those of

you who find yourself working as a middle manager, overseeing a human resources team

at an insurance underwriting company, well… it might be a little harder.

In the last century service jobs have gone from representing less than a quarter of all

jobs to now representing nearly 80% of workers.

Now when we think of service jobs we think of people serving us coffee, finding a pair

of pants from out the back, or carrying bags to our hotel room.

Sure they might be an unnecessary luxury for the people using these services but it’s

still pretty easy to see that they do produce value, be it in the form of a nice cup of

coffee, a flash new outfit, or promptly delivered luggage (without the need for a physio appointment

the next day)

But you see the thing is the service sector is far more broad than the name implies it

encompasses everybody from call centre salespeople to CEO’s.

In fact it is quiet difficult these days to find a job outside of the service sector specifically

because those roles require special certifications, remember that for later because it is important.

But the growth of the self-serving service sector, and the subsequent rise in bull jobs

that came with it seems a bit odd.

Surely the efficient free market would weed out these individuals that are contributing

nothing, punishing the companies that bear their salary expenses while rewarding the

more efficient organisations that do without them…

right?

Well no,

And to understand why it’s time to learn “how money works” in the modern day to

perpetuate the existence of people who work to nothing but justify their own existence.

And to start off with this quirk of modern advanced capitalism we need to first look

at soviet communism.

The Soviet Union was built on the idea of noble labour.

The state said that work was honourable and dignified!

The word “soviet” loosely translates to a workers council, and people took pride in

their labour above all else.

This caused problems when there wasn’t enough work to go around amongst everybody.

The drive for full employment meant some people were given tasks that we obviously totally

redundant.

Factory managers hired as many people as they possibly could because it was honourable to

oversee the labour of so many of your comrades.

They also feared that if they didn’t give people jobs now, they wouldn’t be able to

get the people they did need in the future.

This “worker hoarding” as it became known meant that some people were given jobs like

counting endless inventories of nuts and bolts.

Now obviously there are huge differences between the modern western world and 1950’s Russia,

but there are also some concerning similarities.

The theory of totally unnecessary jobs really started to gain traction after the anthropologist

David Graeber published the book Bull Jobs in which he outlined 5 broad categories of

jobs that had become more and more common.

The first are what he called the flunkies, think people like doormen, receptionists,

chauffeurs, and assistants.

These people exist to make other people feel better about themselves and could all easily

be replaced with some kind of technology, that’s if they are really needed at all.

Then there are the duct tapers, these are people who work to alleviate problems that

could very easily be fixed permanently.

Think of someone like an inventory manager that just so happens to have the system permissions

to update stock levels in a warehouse, where that could be done automatically or at the

very least shared amongst floor staff.

In his Book, Graeber talks of a duct taper whose entire job was fixing the mistakes made

by an apparently brilliant statistician.

In reality this star employee was actually hopeless and the duct taper had to fight with

bureaucracy to get his mistakes fixed before they could do any damage.

This example shows that the solution to the problem is not always getting rid of the person

in the bull job, because the duct taper themselves was probably contributing some value but would

be able to create value much more effectively had a needless obstacle been removed.

The same can not be said for the next bull category on the bull jobs list, and that is

the box tickers.

The army of mindless drones that exist in big companies around the world, because they

make said companies appear legitimate to other big companies.

Think of the people that create internal company newspapers with stories about key executives

or… whatever it is that is that’s reported in those things…

I mean… nobody actually reads them, and that’s the point.

But if a company didn’t have an internal newspaper, or a party planning committee,

or a culture co-ordinator then it might look like a small fry company not worth doing business

with or working for.

Now it’s time to get into the real demons of the bull job world.

The GOONS…

Goons are the affectionate name given to a class of job that actually has a negative

impact on society, but make themselves necessary by simply existing.

The classic example of this is in house corporate lawyers.

They don’t really produce anything but if you don’t have them then it will end up

costing you a lot more to hire external council to fight off lawsuits from companies that

DO have internal corporate lawyers.

Perhaps the best example of this are patent trolls, which are basically companies that

will buy up other companies with lot’s of generic patents and then try to sue other

companies in the hope that they will just agree to settle out of court.

Even the largest companies in the world are guilty of perpetuating this negative sum game…

Apple famously sued Samsung for a patent over a rectangular phone with rounded corners.

Now just ask yourself, despite what you make think about patents and intellectual property,

what value was being created by the thousands of people who’s full time job it was to

enforce that ruling?

Beyond just the lawyers there are people like lobbyists who fight to simply changes the

rules of the game around and salespeople who exist purely to move business dealings from

one company to another while being the definition of a middleman in the process.

Now you might think the goons are bad, but they have nothing on the worst of the worst

amongst this bunch of pointless workers…

The Task Masters!!

These are the people assigned to watch over and manage people that really don’t need

to be watched over or managed.

Effective management does exists, especially when it is co-ordinating a team with a wide

set of skills, but someone like a sales manager who lords over a team of people with exactly

the same job title is a little bit different.

At BEST they are going to be an overpaid cheerleader encouraging people to work harder in roles

that may themselves be bull.

At worst they will be distractions desperate to justify their existence by calling meetings

and creating “strategic mission statements” that achieve nothing but pulling people away

from a job where they do actually have a chance of doing something meaningful.

These roles are not singular prescriptions, in fact some particularly useless employees

may find that their role is a combination of all five of these factors.

Many middle managers exist to oversee fundamentally useless departments, and only have a job because

a highly layered corporate hierarchy makes the big wigs at the top of the food chain

feel good about themselves.

But this doesn’t answer the question…

how did we get here?

The soviet union created bull jobs because it was obsessed with having a job for everybody,

and the nation took pride in labor.

But our capitalist systems are supposed to be better than that right?

Well sort of… but we are still victims of the same beurocracy.

Sure, companies would do well for themselves by cutting down on these tasks, but sometimes

these incentives can be misaligned with the actual decision makers.

In the same way a soviet factory worker might horde staff to make themselves seem important,

modern middle managers will do the same.

In the same way factory walls were covered in propaganda about the brilliance of soviet

laborers, LinkedIn pages are covered in self serving propaganda about how much of an honour

it was for some analyst to spearhead the joint development project for streamlining customer

satisfaction in the bull corporation multi-platform digital sales ecosystem.

In the same way that the Soviet Union was obsessed with everybody having work to do,

even if it meant making up meaningless jobs, modern workplaces are obsessed with everybody

working their full 40 hour weeks… even if it means… well… making up meaningless

tasks.

This is before we consider the bureaucracy.

Let’s get one thing out of the way, countries like the USA are not home to totally free

markets, there are laws and regulations about how to do… pretty much everything.

Want to build a factory?

Well you better make sure it’s in a location zoned for heavy industry, and you better do

an appropriate tender for the contract to construct that factory and have appropriate

insurance and if you are shipping your products overseas you need to make sure you pay the

appropriate tariffs and excises.

All of these steps involves other large institutions which will themselves harbor bull jobs.

Now this isn’t to argue for big government or small government, some policies really

are important, and of course some are bull, but companies have had a very important part

to play in this whole system as well.

The growth in lobbying has led to the creation of more and more legislation which has made

it such that starting and maintaining a successful business of any size is almost impossible

without a team of accountants and lawyers who will help a business owner navigate this

bureaucracy.

You might say this is in the best interest of large corporations because it makes it

harder for potential competitors to get off the ground but we don’t want to point finger

here.

Anyway is there a solution to this?

As a society?

Sure, embrace the idea that it’s ok to not work 40 hours a week.

The idea that a job is either bull or not bull is not entirely correct, in reality almost

all jobs will have some level of bull built into daily duties.

If it was acceptable to say my work is done I’m done for the day, then it would be a

lot easier to see who is contributing nothing.

As an individual?

Ahh not really, the truth is if you do find yourself in a role with a lot of bull tasks,

you might just have to suck it up in the short term, maybe work on a side hustle free from

bull in your off time.

Or you know embrace it, there are lot’s of people that are very proud of their superfluous

yet important sounding titles, maybe it makes the pointless meetings, or the irrelevant

PowerPoints easier to get through now that you know it’s all bull.

Of course if you actually do want to truly immerse yourself in… umm well… bureaucracy

and you decide that one accounting job isn’t good enough for you, then go and watch our

video’s on eve online to find out how a video game has cultivated a financial system

so complex it harbors it’s very own bull jobs.

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how money works.