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Neighbourhood Wattch: Using Speculative Design to Explore Values Around Curtailment and Consent ... - YouTube
Channel: ACM SIGCHI
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hello
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my name is steve this is the vase and
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we're from the university of queensland
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in australia
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and we're presenting our paper titled
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neighborhood watch using speculative
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design to explore values around
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curtailment and consent
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in household energy interactions in 2012
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a story went viral where u.s retailer
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target was found to be accurately
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predicting early stage pregnancy based
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on loyalty card's purchase history
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in 2021 energy use data is becoming the
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next frontier for user profiling in
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targeted marketing
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as household solar battery storage and
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energy monitoring devices continue to
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proliferate within our built
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environments energy usage data becomes
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increasingly available
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and valuable to advertisers and
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corporations
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yet australians typically receive their
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electricity bills only once per quarter
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energy is a low involvement product and
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many users may be poorly equipped to
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understand the substantial potential
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consequences of the inference possible
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through energy use data
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to address this problem we used
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speculative design to elicit user values
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on two fundamental
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concerns of today's energy landscape
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charting awareness and attitudes towards
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matters of privacy and consent
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with high frequency energy use data and
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motivating participation in energy
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network concerns such as voluntary
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curtailment
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we conducted semi-structured qualitative
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in-home interviews with participants
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from 39 australian households
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interviews lasted between 50 to 80
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minutes participants showed us the
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types of appliances in their house to
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help us understand habits and what
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appliances we use and when
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in these interviews we also presented
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households with a speculative app
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called neighborhood watch neighborhood
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watch lets users check the health of
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their local energy network by viewing
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the capacity of electrical
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transformers on a street or suburb level
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the app also features a search by street
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functionality to view the current
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capacity of any given stream
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by clicking on a house on any street one
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can view the real-time energy use data
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from that
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house including the appliances in use at
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the time
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a key motivation when designing
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neighborhood watch was to clearly
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articulate the participants the
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inference that's possible into daily
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activities through computational
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analysis of high frequency energy data
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forcing them to carefully consider their
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values around this information
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and with who they might share it after
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stepping through the app participants
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were asked their thoughts on the app
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the privacy of the information and under
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what circumstances and with whom
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would they share this type of
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information through a thematic analysis
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concerns were grouped into physical
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security curtailment
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and intra-family concerns
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our paper unpacks the findings in more
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detail than we can here
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but we draw attention to two specific
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points first
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surveillance participants value their
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relationships with their neighbors and
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dislike the way
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in which neighborhood watch threaten to
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disrupt these relationships
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through the attribution of individual
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accountability for energy consumption
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the value of being able to exist
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unsurveilled was paramount
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where participants did not want to be
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monitored in their own home
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or nor be voyeurs of others second
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intra family concerns certain
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participants reasoned how
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sharing high granularity energy used
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data implicates others in the household
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and how willingness to share data
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might not be uniform across a household
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one participant while talking about data
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said it's about your house and everyone
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in it
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whereas if i get on facebook or if i'm
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on google that's just me
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this quote highlights how energy used
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data is interpersonal data and how
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gathering consent for use of energy data
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from a single point of contact might be
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problematic
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neighborhood watch laid bare the
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implications of a world in which high
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granularity energy use data is becoming
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more ubiquitous
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sensitive and valuable our findings
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demonstrate that many users seem
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unprepared ill-equipped unaware or even
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unconcerned
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by a future in which the intimate
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details of their family's lives
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can be made visible to third parties
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through the transfer of their energy
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data
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a concern for design is to ensure that
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the growing availability
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and analysis of energy data does not
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lead to new forms of observation and
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control
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we found energy use feedback software
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visualizations etc was often the
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exclusive domain of one
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typically male household member this
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means it's possible for a family member
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to remotely monitor their spouse or
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child's activity when they may not be
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aware
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and then smart home technology further
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allows them to remotely control
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appliances that they might be using
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empowering users with respect to future
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energy systems
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involves considering how consent may be
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gained from all users
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implicated in a house's data
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moving forward we envisage a design
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agenda which first acquaints users with
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inference possible
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through energy data capture before
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designing to empower users to realize
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the many benefits of this data
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and there are many benefits in a way
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that does not
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subject them to corporate surveillance
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or new mechanisms for control
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thank you very much let's talk offline
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