The Future of Your Office Is in a VR Headset | WSJ - YouTube

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(elevator dings)
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(doors scraping)
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- Hey, it's me, yeah, Joanna Stern!
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You didn't recognize me?
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You don't like my new look?
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But really, that's me!
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Well, this is me, this is real-life me,
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and that's avatar, virtual-reality me,
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but actually, I'm getting a little tired
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from working from home in the same space,
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so I'm gonna go back in here.
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(playful music)
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I think I'll also go here, and here.
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Yes, the office.
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Sure, when COVID-19 first hit and we all went into lockdown,
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video calling brought us together.
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It was even fun.
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But now, the Zoom fatigue is real.
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I rarely even look at my colleagues anymore.
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So I've turned to virtual reality, and as it turns out,
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an increasing number of Fortune 500 companies
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are embracing this technology, too.
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It makes sense, as companies have extended
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work-from-home policies until late 2021,
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or even indefinitely,
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they're looking at ways to bring
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individuals and teams together.
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Plus, even before the pandemic,
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virtual reality used within businesses
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was forecasted to grow from 829 million in 2018
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to 4.26 billion in 2023.
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So, a few months ago, when it became apparent
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we weren't going back to the office anytime soon,
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I started trying it out for myself.
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I had a lot of questions.
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Can virtual interaction really mimic the real world?
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What do you need to make it all work?
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Can you really be productive in there?
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Will I feel like I need to barf all the time?
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(groans) Oh boy.
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To test it all out, I worked with a startup
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out of New York City called Spatial,
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to recreate one of my favorite places in the office.
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Yes, the elevator.
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(elevator dings) ♪ Dance, dance, dance ♪
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(fingers snapping) Okay, it's like this?
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- Don't you really wanna turn around and face backwards?
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- Yes.
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I spend a lot of time in the elevator in the office.
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I have a whole video interview series in there.
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It is an elevator. - Yeah.
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- [Joanna] Okay, fine, spoiler, it's not a real elevator.
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It's a three-wall set.
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- Marking. (board clacks)
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- Are you Sebastian Thrun?
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Are you Vijaya from Twitter?
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Are you, wait, what are you?
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- I'm a holographic avatar of Anand Agarawala,
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the CEO of Spatial.
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- Well, nice to meet you. Can we shake hands?
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- Yeah! (elevator music)
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- Wow, wow, look at that!
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We don't even need six feet.
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- We can even high-five.
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- Wow, so where are we?
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- Spatial is basically a holographic collaboration platform.
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Imagine if Zoom had teleportation.
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So you just put on a headset,
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and with a realistic avatar generated
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from a simple 2D photo,
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you can feel like you're in the same room with someone.
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(playful music) - Whoo!
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It's actually kind of crazy how real it feels in there.
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I mean, he does not look
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like him as like a real person,
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but his presence feels very real.
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But of course, Anand is in his office in New York City,
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and I'm in my childhood basement in New Jersey.
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My producer, also in a headset in his home in Brooklyn.
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Connecting in Spatial was really quite easy,
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and anyone can do it.
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I signed up for a Spatial account on the company's website
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and uploaded a photo of myself.
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Using some machine learning, it turned that into my avatar.
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Then I downloaded the Spatial app
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on this new $299 Oculus Quest 2.
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It works on the older one, too.
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It also works on a Microsoft HoloLens
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augmented reality headset,
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oh, which, you know, just costs $3,500.
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All right, let's do it.
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You don't need any extra hardware with those headsets.
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All the head and hand tracking just works.
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When I move my head, so does my avatar's.
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When I move my hands, so does my avatar's.
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Then you can join one of the spaces Spatial makes.
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The company made this custom elevator for me,
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but the preset Spatial meeting rooms
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are being used by all sorts of companies.
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Do you have a sense of who's using Spatial,
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what types of companies?
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- Anywhere from 40% of the Fortune 1000
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to just regular small teams
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and people trying to stay connected.
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So some of the customers are like Pfizer,
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Mattel, the manufacturing company,
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also companies in fashion,
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government agencies, intelligence agencies.
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- What about the spaces themselves?
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Are people customizing them to look
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like their real office spaces?
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- Yeah, so that's been a huge feature request.
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We've added a couple more environments
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like a board room and even an abstract one
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where you can overlay your own,
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but we are gonna add support for that.
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- [Joanna] Within the spaces, you can talk,
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but you can also use 3D tools
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to brainstorm and look at presentations,
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or even manipulate objects, like 3D dogs.
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- You can virtually pet 'em.
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- Browser? Where are you?
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Browser? You're gonna get a 3D avatar.
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I have a real dog that's much cuter
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than all of these right now.
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For real, though, the chief technology officer at Mattel
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told me employees use Spatial to meet up
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and review 3D models of toys and store displays.
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(playful music)
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Of course, Spatial isn't perfect,
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and certainly misses a lot of things about a true
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person-to-person office conversation or elevator ride.
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For instance, facial cues and even body language.
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Like when I asked,
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you've built something pretty cool here.
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Has any big company tried to come and buy Spatial?
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- You know, I mean, it depends,
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you know, what is buy, what is it?
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- I've asked that question a lot of times in this elevator
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and I can usually read the facial expressions.
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But I'm having a hard time reading right now.
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- I'm blushing in real life and sweating and squirming,
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but you know, I just seem like cool, calm and collected.
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- [Joanna] Then, the tech can sometimes
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get in the way. (Anand laughing)
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- Buy me a drink first, Joanna, come on.
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- Plus, you'll really wanna buy a headset.
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Spatial does have a web app,
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and its coming iPhone and Android apps
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let you join in augmented reality.
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That is where digital objects are overlayed
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in your real world.
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But VR is far more immersive.
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Spatial isn't the only virtual meeting platform.
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Another option, Mozilla Hubs,
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has conference-room-like spaces,
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though the avatars look pretty cartoonish.
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AltspaceVR, owned by Microsoft,
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is used by companies like Accenture
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to hold all-hands meetings.
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Facebook, which owns Oculus,
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has recently launched its own social
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virtual reality space called Horizon,
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though it's focused on more playful interactions.
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(quirky music)
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One day, and I really hope one day soon,
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we'll go back to a real office.
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Spatial, which was originally designed
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to bring colleagues together from various different offices,
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isn't worried about that, though.
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Do you ever think Spatial and VR meetings
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will be as ubiquitous as video calling?
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- 100%, I mean, it's not a question of if,
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it's more a question of when.
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There's a near-future where your next
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phone or computer is gonna be glasses,
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and in that future, your FaceTime becomes 3D,
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and you know, when you're FaceTiming your mom,
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she can actually be on your couch with you.
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- That seems a ways off.
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For now, though, connecting with colleagues this way
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really is worth a try. (Joanna chattering)
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It isn't real life, but it brings back some
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of the serendipity of the office,
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and goes deeper than just another
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impersonal 2D video call.
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And I promise, you can totally get real work done in there.
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(Anand humming)
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(Anand laughing)
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Oh no, I don't have legs!
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I don't have a butt or legs!