How hashtags work on social media: Twitter, IG, FB? - YouTube

Channel: Brand24

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Hashtags are used just about everywhere - they make regular appearances in our social media
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posts, they travel across platforms, and they can even carry the message of an entire marketing
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campaign for really savvy brands...
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But how do hashtags work on different social media platforms - and how does this affect
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the way that we use them for business?
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These are some really interesting questions that I’ll try to answer inside this video.
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Hey, it’s Chia from Brand24 and today I want to talk about hashtags - specifically,
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the different ways that hashtags are used across various social media platforms like
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Twitter, Instagram and Facebook.
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So let’s start with hashtags on Twitter:
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Twitter is essentially the birthplace of hashtags, and it all started with this Tweet: “How
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do you feel about using the pound sign for groups?
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As in (hashtag)BarCamp?”
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This was the first time that a hashtag was used on Twitter, and the message sums up how
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Twitter hashtags are still being used today - to GROUP together individual tweets that
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talk about a common topic.
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Basically, hashtags on Twitter let us find conversations about stuff that we’re interested
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in, so we can join in and voice our opinions or share an experience.
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Brands can really easily use Twitter hashtags to engage in conversations about a certain topic
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or create a new hashtag to promote an event - like #SMMW19 (social media marketing world).
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If you use a pre-existing hashtag, make sure you take 5 minutes to see what it’s about,
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so you don’t find yourself in hot water like DiGiorno Pizza did when they turned the
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#WhyIStayed hashtag (featuring stories from domestic abuse survivors) into a joke about
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staying for pizza.
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Now, what about hashtags on Instagram?
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Instagram is all about images, and each hashtag contains a visual feed of all the posts that
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share the same tag, whether it’s displayed in the image caption or down below in the
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“Comments” section.
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People tend to go crazy with Instagram hashtags, which is what prompted Insta to put a limit
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of 30 hashtags on each post.
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What this liberal use of hashtags on the platform tells us, is that they play a key role on
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Insta.
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Actually, Instagram is almost POWERED by hashtags, making their role in business kind of multipurpose
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here.
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But, no matter what you’re doing - whether you’re holding a contest or giveaway, or
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working on a digital campaign, you want to maximize the social media reach for your posts,
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and make sure that as many people as possible see it.
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So the best way to do that is by using trending hashtags.
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Since these are the hashtags that people are actively using, it guarantees that the IG
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post you spent so much time creating, won’t go unnoticed.
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Now, how about hashtags on Facebook?
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So, Facebook hashtags work in a different way than they do on Instagram and Twitter.
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This is because Facebook itself is much more focused on people - including those with private
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profiles.
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Most people - they don’t really use hashtags on Facebook unless it’s to express some kind
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of emotion, like “I’ve been trying to open this jar for the past 20 minutes.
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No luck.
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#Frustrated"
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And they don’t really SEARCH for hashtags there either.
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Facebook is where you go to look for people or friends - and sometimes groups or brands
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that you like.
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But that doesn’t mean that hashtags don’t have a place on Facebook.
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On the contrary, this means that hashtags on Facebook have a much more specific use,
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especially in business.
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So, a lot of brands - they actually forego using any Facebook hashtags, since - as we mentioned, people don’t
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really use them to discover content or join in on conversations.
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But all this changes when brands want to connect a series of Facebook posts.
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In this case, Facebook hashtags become super helpful.
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Beauty brand Ipsy is a really good example of this.
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They created a series of short videos on Facebook, where they tested different products that
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could be found in their beauty subscription service.
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Even though each video featured a different product, that could range from foot peels to eyeliner
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tape, they were all connected by the hashtag #CrashTestBeauties.
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So, anybody who watched one of their videos could just click on the hashtag, and be taken
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to what is essentially a playlist of all the videos in that series, helping viewers discover
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even more Facebook content from Ipsy.
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I imagine that this would also work really well for fitness brands - just invent your
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own hashtag like #GetFitWithArnold (or something more clever) - and create content that shows
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people the best exercises for different muscle groups, and then connect it all with your
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hashtag to show them workouts for total body fitness.
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So, this was just a really quick look at how hashtags work on different platforms - whether
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it’s to engage in conversation on Twitter, discover new content on Instagram, or connect
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a series of posts on Facebook.
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Of course, they’re also used on other social media platforms, like YouTube, LinkedIn, Reddit
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& more --- albeit in different capacities.
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But the number one tip that I have for you guys today, is that if you use hashtags for
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business on ANY platform - remember to track them.
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See how many times they’re used, WHERE they’re used, WHEN they’re used, and WHO is using
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them.
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I’ll try to cover how you can track all of this in another video.
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And that’s all we have time for today - if you have any questions, feel free to ask away
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in the comments section - or just let me know what else you want to learn about.
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And if you found this video helpful, remember to like, share and hit that subscribe button
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to find out when the next video comes out - which will contain even more tips on how
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to do all things in social media & digital marketing.
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Thank you for watching - I hope you learned something useful, and I’ll see you next time. Bye!