10 Reasons ERISA is an Unfair Law for Disability Insurance Claimants (Ep. 15) - YouTube

Channel: Dell Disability Law

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(upbeat music)
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- Every single day we get multiple calls from
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individuals who have longterm disability policies
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that are governed by ERISA.
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Now, we've spoken a lot on this website in multiple
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videos about ERISA, and ERISA stands for
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the Employee Retirement Income Security Act.
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But we wanted to highlight in this video
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a couple different reasons why we think ERISA
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is such an unfair law for disability claimants.
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So I'm joined today by attorney Steve Jessup.
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- Hello. - [Gregory] And together we've
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handled hundreds of ERISA appeals for claimants
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all around the country.
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And, I guess, Steve, you can start by what's
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in your opinion, probably the number one reason
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why you think ERISA's an unfair law?
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- Well, it's pretty hard just to limit that to one specific
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since there are so many.
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I feel, probably, the fact that makes it so unfair
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is the standard of review in the case that you have to
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actually file a lawsuit.
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The base standard review is what they call arbitrary
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and capricious or whether or not the insurance company
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had a reasonable basis to deny the claim.
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And, unfortunately, the way a lot of these policies
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are written, even the law is changing,
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the insurance company is given the luxury
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of being able to interpret the policy as they see fit.
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So quite often what can happen is they have a doctor
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that they hired who says, "No, I think this person,
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"you know, doesn't have restrictions and limitations
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"that would prevent him from working."
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The next thing you know, they deny the claim.
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You can try to appeal it, but at the end of the day,
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if you have to go into litigation, the judge isn't
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gonna start off by trying to determine whether or not
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he thinks you're disabled, he wants to see if the
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insurance company acted reasonable in denying the claim.
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- So that's when the policy has a discretionary clause,
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which essentially says that the company has the opportunity
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to make the decision and administer the claim.
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And I think we just, I know we just posted a blog entry
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recently about a bill that's pending in California right now
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on Arnold Schwarzenegger's desk to have him approve a law
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that would not allow for insurance companies to have
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discretionary clauses in policies.
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Which would probably make, that would give the judge
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the opportunity to review the claim on his own
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and make a decision whether or not he thinks the person
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is disabled.
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I think the second, or another reason that ERISA's
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an unfair law is the fact that you have to go through
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this administrative process before you can file an appeal.
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And what that means is that once your claim is denied,
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you absolutely have to file an appeal within 180 days
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otherwise you can't file a lawsuit.
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Another way to look at is once your claim is denied,
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you can't just say, "Screw you, insurance company,
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"I'm gonna file a lawsuit."
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Whereas, if you had an individual disability policy
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you have to opportunity to do that.
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So I think that's a significant disadvantage
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'cause when you're a longterm disability claimant,
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your claim gets denied, and you don't have any resources,
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no money coming in, especially from the disability carrier,
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and now you've got to appeal to the company
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and then they have 45 days plus two more 45 days
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extensions, if they want.
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You've got to wait for them before you can even go
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to the court.
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And then when you get to the court,
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it's usually, you know, nine months to a year and a half
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because you're stuck in federal court on ERISA claim.
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What's another reason that you think ERISA's unfair?
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- I think one of the other big reasons is
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is after your claim has been denied on appeal
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and you have no more administrative remedies
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and you're looking to file the lawsuit,
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like we've discussed in other videos,
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it's very, very, very, very hard,
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I would say almost impossible,
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to get any new information.
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And so in preparing your appeal and submitting it,
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if you don't put in the additional information
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that would help strengthen the claim:
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doctors' reports, you know,
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letters that support whatever the case may be,
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you don't have the chance then to go back
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and get that in.
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So, when you said, the judge may not get it,
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you may not have your trial until about a year out,
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there's a whole year of stuff that could have happened.
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I know we've said before, you could get hit by a car
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at three weeks after, but the judge can't take that
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into consideration 'cause all he can look at is that
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snippet in time from when you filed the claim,
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to when the final denial came.
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So that's another reason, it's just such a weird,
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you know, scope that has to be reviewed.
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- I mean, under ERISA, that appeal is your trial
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because if you don't get it into the administrative record,
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basically, you're not gonna have another opportunity
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to get any more information to the judge.
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There are some exceptions under the law,
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but they're very rarely ever granted where you can get
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additional information.
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And even going as far as, if you get denied,
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you go through your appeal and then three weeks later
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you have surgery, there's almost no way that the judge
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is even gonna know about that because the
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administrative record is sealed.
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I think probably one of the most offensive things
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about ERISA is the fact that you, basically, have,
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there's no penalties for the conduct of the disability
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insurance company if they deny your claim.
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For example, there's no bad faith and there's no
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punitive damages, whereas if you had an individual claim
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and the disability insurance company acts egregiously,
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or recklessly, or completely wrong in denying your claim,
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you may have extra contractual remedies.
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In this case, with an ERISA claim,
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your best case alternative, if you win the case is
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number one, you get your benefits back
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and number two, you might get some interest from the court,
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you may get some costs, and lastly, you may have
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your attorney's fees, which is completely discretionary
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with the court.
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Now, we talked about attorney's fees recently,
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and I wrote another blog entry just recently on this
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heart case where the standard of review for attorney's fees
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was changed slightly and it may become more lax
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for claimants to get attorney's fees if they prevail,
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but that's still to be determined.
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But there's no consequences for the disability
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insurance company.
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So if they deny a claim, yeah, they've got to pay
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the other side's attorney's fees if they lose,
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maybe some interest, which is usually very low,
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but there's not gonna be a $100,000
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or multi-million dollar award for their conduct.
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So basically, they can get away with whatever they want to
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do with no, with no implications.
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Um, what else do you think about ERISA that's unfair?
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- I think even the style of the trial when you do
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get to trial, there's no juries, it goes straight into
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federal court and a judge.
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He's gonna review it, no testimony's gonna be taken,
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they won't hear from your doctors, they won't
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hear from you.
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And in some cases, the judge can even just rely upon
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the trial briefs that are filed by the attorneys
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in trying to render opinions.
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So you don't, I guess, get that feeling of your
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day in court that, you know, the movies or TV shows
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like to make it out, where people are gonna hear your
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case and they're gonna understand.
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That's just unfortunately, not available to you under ERISA.
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- Right, I think that's why, again, you've got to
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put in a lot of testimony or witness statements,
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whatever you want, in that administrative record.
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I mean, how many people have called us where they didn't
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have any outside testimony, they didn't put in their own
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statements, not even from their significant other,
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closest friends, co-workers or anything,
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and basically, then our hands are tied
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and it's very hard for us to help them
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in those situations.
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- That's true, 'cause in the denial letter,
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it says you have 180 days to file an appeal,
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they don't tell you the gravity of what that appeal means,
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they just tell you.
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And we'll get calls from people saying,
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"Well, I already appealed it, you know, a week after
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"and they denied it again."
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Well, in that appeal, I see the appeal that they submit
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and it says, "I'm appealing your decision.
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"I think you're wrong, here are my new records."
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You know, so they're not taking the opportunity
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to really, you know, put in that information necessary
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for later on, possibly, in litigation.
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- Right, and much like you said, that you don't have
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your day in court, there's no jury trial,
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no testimony from the claimant.
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There's also the situation where when you submit
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an appeal to the carrier and then the appeal
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comes back and you get this final denial,
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usually during your last appeal, they'll have another
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doctor review the claim or they'll do an IME exam
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of you and get the results, and then you end up
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getting the claim denial back and there's no more appeals
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for you, there's nothing else you can do as claimant.
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You never have the opportunity to even file a response
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to that review by the insurance company or the review
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by the independent medical exam doctor,
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or you don't have the opportunity for your doctor
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to comment on what the independent medical exam
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doctor did.
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So the insurance company gets the last word every single
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time and you're left holding the bag and then the case
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goes to court and the judge says,
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"Well, I see what the insurance company did.
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"I think they may have acted reasonably,
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"therefore, there's no way I can reverse your claim."
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So, you know, this is a major problem.
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There's a lot of federal legislators that are aware
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of that, we've spoken to several, we've had meetings
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in Washington with several legislators trying to get
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these laws changed.
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And we're gonna continue to fight every day
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to get these laws changed so that ERISA can become
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fair for claimants around the country.
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Again, if you have an ERISA-based claim,
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which is usually a policy that you receive from your
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employer, feel free to give us a call
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and we'd be happy to discuss your claim with you.