Ryan Learns Experiential Marketing: Ryan Learns Something Episode 6 - YouTube

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this episode is bananas b a n a n a s can we get Gwen Stefani somewhere like can we
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interview her? on this episode of Ryan learns something we're going to be
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talking about guerilla marketing which nowadays people call it experiential
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marketing or engagement marketing but we're going to look at how, you know,
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small-scale graffiti artists do their type of marketing all the way up to big
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brands doing ginormous events and we're going to get weird in a gorilla
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suit. Let's talk about guerrilla marketing the term was coined by a big-time
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Chicago ad man named Jay Conrad Levinson he wrote a book about it in the 80's creative
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title Jay. The concept was simple do something unexpected to get a lot of
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people talking about your brand but guerrilla marketing tactics existed long
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before someone finally gave them a name and wrote a book about them there's the
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Goodyear blimp, the Oscar Mayer Wienermobile and the Macy's Thanksgiving Day Parade
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more recently brands have taken guerrilla marketing to the next level literally
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Mini Cooper stuck their cars on the sides of buildings
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Domino's delivered pizza by drone, and Red Bull live-streaming a guy
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sky diving from the edge of space, now guerrilla marketing doesn't have to
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cost a fortune to work it could be as cheap as a restaurant flyer stuck under
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your windshield wiper or as simple as putting up a few posters
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wild postings are one of the oldest forms of market check out this
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watercolor from 1835, look familiar? and today non-traditional marketers have
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an important tool in their hands- the Internet. From flash mobs to viral videos to
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hashtags on social media, technology has allowed the interaction to extend well
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beyond a single physical location. The latest trend is experiential marketing
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where brands create unique experiences and invite people to participate like
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TNT's push for drama stunt or Dove's Choose Beautiful campaign , or when the Simpsons took over a
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dozen 7-elevens and turn them into kwik-e-marts, it just goes to show that
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brands are continually trying to reinvent the way they can get our attention
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earn our devotion and sell us more stuff now, where's my red bull? So I got one book
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on experiential marketing it's called experiential marketing go
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figure and I started reading it and it wasn't my favorite read but yeah if you
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want some information it's alright I'm going to go try and find something on
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YouTube I feel like it might be more worth my time
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this video makes it seem like guerilla marketing is just like the dad joke of the
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marketing world just like puns
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I found some great examples but I think it's probably best to just go talk to an
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expert good morning it's 4:30 in the morning, going
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to meet with one of the best experience based marketing firms in Los Angeles they're
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called BeCore I've got some questions for them we're also going to go eat my
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favorite chicken and waffles at Roscoe's that's number one item on the
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agenda
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when you come to LA you have to hit up Roscoe's chicken waffles and chicken and
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waffles is becoming a theme around here
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they hype is definitely real
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I looked at a bunch of different street art I saw Banksy a ton of Shepard
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Fairey's we went to the Paul Smith building which is like normally it's
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just a pink wall but somebody had tagged it like the night before it made this
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like weird juxtaposition that they were having to repaint over the graffiti
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which is funny because that's basically what the wall is to begin with is this art
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piece then we went to BeCore, BeCore is a
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really rad company they do a ton of big large scale and small scale experience
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based marketing projects we are BeCore incorporated we're an experiential
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marketing agency here in Los Angeles California we specialize in creating an
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experience and an interchange that helps people appreciate that brand product or
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service talk about graffiti artists and how I mean they were kind of kind of where you
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guys came out of right experienced marketing kind of started with these
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street team guerrilla marketing type things that's as guerrilla as it gets for sure
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although it's becoming more and more acceptable I like the way Banksy put it
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you know people look at him as if he's a criminal because he puts his art up in
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places that nobody asked him to be his response is marketers are shoving their
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message at me they're inserting their message everywhere I go I didn't ask for
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that I didn't get approval to have your message pasted on every square inch of
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where I go why is it different for what I'm doing the term guerrilla marketing
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kind of arose out of a non-traditional approach to kind of insert yourself into
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the conversation what we do is probably the opposite of guerrilla I think we're
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trying to create a compelling environment that spontaneous moments can
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happen and it could be anything from a pop-up shop or a mobile tour or a skate
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park on a barge or a PR stunt it's non-traditional still what we do so it's
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not just speaking at someone but we're speaking with them but I think the
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biggest challenge comes to you can see a picture of a blueberry pie and I can
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tell you how delicious it is and encourage you to try it and hope that you will and tell
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your friends or I can slice the pie up and give you a piece and hand it out I'm
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going to walk away knowing if I want this or not because of that when
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experiential is authentic it's enjoyable because what you're doing is you're
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providing a service that the people want most consumers are really easily
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delighted if it's a brand that they really love and they feel like that
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brand gets them doesn't always have to be big as long as it's meaningful and
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three simple things that you should focus on who do you want to talk to where are you
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going to find that person what's a great way to demonstrate what it is you're
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doing we take all of the research and the strategy and then we do
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a big brainstorm and so that's where we start getting into the creative ideas
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and figuring out what we want to do everything in the entire world is a
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beginning of a brainstorm for an experience there's always a period when
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we ideating where we let ourselves get really crazy and I think that's the
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really fun part is to be like oh my god that is a crazy idea and just go as far
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as we can so what's the best solution first let's just start with the best
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solution for this issue or this problem this challenge we start reverse
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engineering we'll try and find a way to make it work because what we're doing is
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so non-traditional it hasn't been done before and so that's really the trick of
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how do we show this to the client something that's never been done before
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and never been made in a way that they can imagine it and see it coming to life
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and understand what that experience is going to be with people so that they can
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dream with us what the possibility of what we're actually going to build will
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be how do you guys quantify results? whether that success failure or how do
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you figure out and something's done well? what are the goals what's the definition
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of success where are we going what's our demographic or a number of qualifiers we
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decide what that is I think in the best situation and experiencial campaign
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includes the digital team how do we quantify that emotional connection that
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then leads to the digital because that is where those hard numbers come in five
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years ago you weren't talking about social extensions and digital extensions
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and it was a lot harder to measure how successful experiential was I see the
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future of experiential marketing hands down as the future of marketing I don't
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think that social will stand alone I don't think traditional will stand alone
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I think it's all going to come under an umbrella where all of these
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pieces are talking to each other because that's the only way where you're telling
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this story that all of the pieces make sense and talk to each other together
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and then you're having this authentic conversation with the public and that's
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where you get a really really powerful campaign that lasts with people and
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really changes how they feel about you as a brand I put on a freaking gorilla
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suit and I went and gave out free bananas let me explain a little more to
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test some of what I learned at BeCore I have an experiment I want to do
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something that's experiential and will also delight people so I'm going to put
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on a gorilla suit and hand out free bananas that's that's more what I'm
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doing not that was a bad explanation
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that's what we call passion you know I put my sweat into this I'm done people don't
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want to take your free stuff because they're like eh, is this a gimmick? what's in it
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for me? Like what do I have to do for it? and I was just giving out free bananas but
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what was funny was I went to one corner and there were these girls and a guy
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handing out cards for I don't know they were selling something and they were
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handing out postcards no one was taking the postcards but I gave out a ton of
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bananas on the corner and I think it's two reasons I think because one it's
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goofy as crap because I was in the gorilla suit and two because being in a
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gorilla suit there didn't have to be a full-blown interaction that it was just
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kind of assumed like oh I don't have to talk to you I can just take your banana
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so it kind of eliminated the awkwardness and kind of just opened I think it
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opened up people's bubble a little more so the one thing I would change about
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the gorilla suit was I just wanted to experiment and see if people would take
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the bananas but the one thing I would add is maybe a call to action or some
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way of letting them know what we were doing the sign did say Ryan Learns
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Something so maybe they'll go google it but so this has been a crazy episode I
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flew to Los Angeles saw a bunch of cool street art I talked to BeCore which is
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an amazing agency who does this experience-based marketing and then I
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came back and I put on a freaking gorilla costume and gave out free
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bananas and it's just been a crazy cool experience and I've actually learned a
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lot so here's my takeaways so number one it can scale you can start small and go
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as big as you want but even if you have like $10 you can figure something out
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and that's the coolest part about experience or guerilla marketing like
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I'm not going to tell you to do anything illegal but you could probably do some
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illegal things that's probably okay Shepard Fairey did it he's been arrested
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he's core you think Banksy gives a crap? Banksy don't give a crap although I
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think that Banksy is mr. brainwash so number two it's all about the relationship
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you're wanting to create an emotional connection with whoever you're trying to
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connect with an experience-based marketing like that's that's like the
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core of it right you want to go and do these things that are on your brand
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whether that's using artwork or you're trying to break the mundane of their day
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while they're walking on the street and get them to remember who you are
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and that's the basis of guerrilla or experience marketing so number three use
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technology but don't use it as like a crutch social media and things like that
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are a multiplier so you have to have the main event to multiply that message so
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you got to go out and do something really cool and you can use technology
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and BeCore talked about even like RFID and things like that so you can measure
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the impressions there but don't worry so much about the backend of like what are
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we getting out of it because it's all about that actual experience and the
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relationship you built there and then use technology as much as you can within
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that but don't use it as like the sole purpose of doing what you're doing
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Alright here's what I spent this episode I bought a gorilla suit on Amazon for $71
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which is cheap enough that I think everyone should go pick one up I got the
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book experiential marketing for $18 the trip to LA including flights and
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Roscoe's was $503 dollars total spent $592 dollars that leaves me with eleven
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thousand three hundred and sixty one dollars of the fifteen thousand I
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started with let's have a moment of silence for Harambe
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On the next episode of Ryan Learns Something I learn how to tell story
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Shh, we're reading