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How We're Automating 80% of Our Property Management - YouTube
Channel: The Kwak Brothers
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hey what's going everyone this is Sam
Kwak one of the Kwak Brothers I'm a real
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estate investor and a landlord like many
of you guys and I want to share
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something with you guys that is saving
myself and my team up to 80% of time
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money and energy in managing our
properties chances are a lot of you guys
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watching this you guys are landlord or
he has or a property management and we
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got into owning properties and buying
properties because we want to achieve
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financial freedom right like we wanted
to buy something so that it will create
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cash flow for us it's gonna bring us
revenue we can retire on it that's what
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we want but there is this thing called
property management that seems to be
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holding us back
like we hire property manager it's
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costing us money that's great if you are
probably manager or you might be
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managing properties yourself that you
own it's costing you time and it's
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causing a lot of heartache and stress
maybe something else can deal with it
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but if you're like me I want to have
time to you know spend time with my wife
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my family on travel right I don't have
to keep on managing tenants and toilets
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and termites that's not what we heard
for so my brother and I and my team we
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got together we are working on something
that will potentially automate 80% of
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your property management so I'm gonna
share my screen with you guys so this is
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a software called Puma that my brother
and I have been building it's not quite
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finished yet but we are getting to that
process who want stands for property
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user management automation and the key
thing is we want to help you automate
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your process your workflow I know
there's many software's out there that
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does a lot of things that we're gonna do
but I'm gonna highlight something that
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is critical to helping you automate up
to 80% of your product management okay
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cool so one thing well I'm gonna hit
highlight three things I don't we don't
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have all the time to go over everything
you guys want to see more I'm gonna go
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and leave a link of the demo where you
guys can go and check it out play with
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it however you guys want to do it give
me feedback suggestion the first feature
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is the mind a feature now I borrow this
feature from a software called
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Infusionsoft or keep as they rebranded
recently my days kind of like your
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command control center this is where
you're gonna have all your buttons like
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when you when you're driving you have a
dashboard right and your dashboard is
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gonna tell you how fast you're going
what you do there's gonna be like
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Alerts right if you have check engine
light on it's gonna show you like you
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don't have to look under the hood to see
what's going on like while you're
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driving which by the way is dangerous
you shouldn't be doing that but your
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dashboard pretty much tells you
everything is going on within your car
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so that's what this is we both like a an
operational dashboard to see what your
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appointments are your tasks what are
your next appointments the phone number
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and email address
relating to the contact so whether it's
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a tenant a vendor an owner if you manage
for other people you're gonna see all
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that here in a central command module so
that you don't have to be like going
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around and through your calendar and
looking at to do things and the reason
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why we built the my day features when I
remember in Arnold property management
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as soon as we start our day nine o'clock
we open up the office and for the first
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30 minutes of the day we were all we
were doing is figuring out what we need
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to do we're like oh my gosh like we're
going through paper word we're going
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through like documents trying to figure
out okay what do we need to get done
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first to get day going well what my day
does is it takes all of your tasks
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automatically generates them for you
right here so that you don't have to go
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through and shuffle through paper or
look it through your calendar or look
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through your text messages to see what's
going on
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Pumas gonna consolidate everything into
one single spot so that boom like 9
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o'clock hits or 8 o'clock whenever you
start working you can come to your task
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and start knocking them out pretty cool
right so that's 30 minutes a day for us
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that's saving us 30 minutes times 5 days
that's close to 2 hours and 30 minutes
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in a week okay you multiply that by 52
that's a lot of hours that Pumas gonna
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save you so that's a Monday feature
obviously there's a calendar you guys
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will have templates for leases and check
to see vacancies which property is on
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hold and which property has done
repairing so that we can get the next
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tenants
going in our leads okay we get to see
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our rental applications that are pending
and also leave that that are interested
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in wanting to rent rent from us we got
our properties oh one thing I want to
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show you guys that's something that's
that's really really cool I think it's
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actually in our tenant
featured boom okay so here in the tenant
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list of tenants
okay this is your tenant directory
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something that a lot of property
managers has been asking us to do is add
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a lease progress to the directory so you
can literally go down the list and and
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see that okay this person their lease is
about to be over this person just got
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there at least started Oh looks like
this you know so you can kind of see
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which tenant has releases coming up to
you now what's cool about it I'm gonna
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show you in just a sec is you don't have
to manually ask them to renew or if they
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want to move out you can actually pre
program Puma to send them all the
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renewal notice they'll also notify you
I'll show you I don't want I don't want
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to spoil the fun okay it does accounting
for you so tracks all your receivables
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payables reports you guys will get all
that pretty much pretty much whatever
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the other property management software
is offering its there this is where it
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gets fun this is my favorite favorite
part and it's gonna be your favorite
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part to you this is the automation
module and this is perhaps the most
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important feature in Puma because this
is what's gonna actually save you guys
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up to 80% at a time like yes thought my
day was gonna save you time automation
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this right here is gonna go and save you
ton of time so what you guys are looking
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at is what's called a sequence builder
or sequence editor synonymous names but
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what sequences our sequence is a set of
actions and steps that you you guys are
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gonna pre program for Puma to do so to
give an idea let's give you a real-life
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example let's say a tenant is late right
they don't pay rent it's after the grace
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period whatever maybe you can actually
have Puma as soon as someone's
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considered late you can program Puma to
do certain steps for you so you don't
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have to do it so one of the first steps
you might do is generate a letter Pumas
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that you can pre-programmed Puma to
generate letter for you where it's gonna
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have their first name all crime you know
all merged in so that you don't have to
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like every time someone's late you don't
have to enter a letter or enter their
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name or information into the letter
Pumas gonna automatically death for you
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it
you know you can set up a delay so after
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you generate it later generate the
letter you may want to have Puma wait by
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the day or two days however many days
you want to want to make it make it wait
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and then the next step will be hey let's
send an email to the tenant to let them
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know that they are late so I'm gonna
pre-program and I send it and send this
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to the tenant that's late I'm going to
write hey dear mr. tenant or mrs. tenant
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you are late by X amount and by the way
the amount will auto-populate in itself
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so you don't have to go and manually
again type in whatever the mountain is
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so Pumas gonna go ahead and auto
populate their name the amount you're
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due it's gonna pop into the PO ruling so
they can log in the tenants can log into
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a portal and they can pay and then maybe
that's not enough you have to create a
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task for yourself or for your your
assistant or whoever works in your
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office you can create a task
automatically that's assigned to them
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which by the way this this task that
gets generated is going to show up on
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that person's my day or show up in your
my day
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automatically so it's kind of like
having a artificial intelligent
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assistant doing pretty much most of the
work as far as sending out email sending
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out text messages we're working on doing
a robo call so you guys can pre-program
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messages on a on a phone and then that
message is gonna send out to the tenant
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in the sequence we're working on adding
a vendor where they can service like a
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five day notice or three they notice 10
day notice however many days is required
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in your States to be sent out and posted
and served to the tenant so we're
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working a vendor working with a vendor
to incorporate that in the improvement
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system so that you never will have to
serve no notice again yourself ok you
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got other people doing it for you and
we're looking to incorporate that into
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Puma
so you guys can build out this sequence
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you guys can build that as long as
sequence you want you guys can build out
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a month long sequence a two month long
sequence where it's constantly reminding
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them to pay and eventually what you guys
can also do is at the end of the
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sequence okay if they don't pay you guys
can automatically send an email to your
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preferred legal professional to
the eviction process or you may handle
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the eviction process yourself in which
in that case you can create a task for
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yourself to do and boom done if you guys
are doing it with the legal professional
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you can actually have it so that you you
can attach a file in this case a copy of
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the lease you can have Puma
automatically attach the lease of the
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tenant and send that off with the the
attorney and you can even set it up to
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where it's gonna automatically populate
an invoice within Puma to pay the
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attorney for their legal fees you guys
see how this is going to save you guys
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ton of times ton of energy ton of stress
so that Puma can handle pretty much
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everything right pretty cool
so all this is to automate your work
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automate your workflow and my goal
ultimately is if you are a landlord
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managing your property I want you guys
to you know have this time and freedom
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that you guys bought into if you are a
property manager I want you guys to save
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money on time managing the property so
that you can take on more account so
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take out more units take on more
properties so you guys can manage and
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grow your business pretty cool
eventually what we're gonna do is we're
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gonna integrate Airbnb automation we're
gonna also integrate website builder so
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you don't have to hire a website builder
to do all your stuff you guys are gonna
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be able to build websites and sales
funnels inside of Puma for your property
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management pretty darn cool so those
those are the things that we're doing on
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and working on if you guys want to play
with this here's where you got you guys
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are gonna go you guys are gonna go to
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WWE's calm and go and enter into our
waiting list we have not launched the
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software yet but we are going to launch
it very very soon and you don't want to
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miss it
so go to automate my properties calm go
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ahead and join our waiting list you guys
can also watch the a bigger longer
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version of demo here's a little trailer
if you guys wanna watch that but you
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guys get to sign up the waiting list and
we created a Facebook group if you guys
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want to interact with me provide
feedback suggestions play with the demo
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the actual link that I just played with
joined this group
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automate my properties parentheses Puma
and which stands for property user
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management automation join this Facebook
group we have so far about hundred nine
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members so keep you know would love to
see more people join in chime in on the
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software see the progress I'm usually
the one that you know it's always
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communicating so if you guys want to see
the progress the update if you guys want
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to provide us suggestions feedback you
guys are more than welcome to do that
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alright cool guys that's pretty much all
I have to share about what we're working
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on
to automate 80% of our property
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management without having to hire more
people and having to buy more software
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all you need guys in the future is one
software and that is Puma and within
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Puma we're gonna be building more
features in like I mentioned like Airbnb
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automation building you get to build
your own website inside of Puma soon
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enough we're gonna incorporate other
features into the Puma where you don't
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have to buy other software you're gonna
be able to get rid of everything else
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and just have proven run the show pretty
cool right alright guys that's pretty
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much it and I can't wait to interact
with you and I can't wait to see you in
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our waiting list so guys thank you so
much for watching I'll see you guys next
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time take care
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you
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