Mobile phone insurance UK explained - YouTube

Many of us will have home insurance, car insurance and even laptop insurance, but the one thing

we carry around with us all day, every day - our phone - often gets overlooked.

If you’re thinking about getting your phone insured but not sure what cover you need,

how much it’ll cost or how to claim, this video guide will take you through what you

need to know.

Do I need mobile phone insurance?

Mobile phone insurance is not compulsory.

However, smartphones can be incredibly expensive to repair or replace, with some of the latest

devices costing over £1,000 to buy brand new.

And, considering the fact that we carry our phones everywhere, pass them between our friends,

take photographs, pack them in our bags or shove them in our back pockets, at any moment

we’re a slip, crack or spilt cup of coffee away from doing some serious damage.

With a monthly or yearly premium, phone insurance could be a cost-effective way to protect your

device and avoid dipping into your savings should the worst happen.

If you have an existing insurance policy, like travel insurance or contents cover, it’s

worth checking to see whether phone insurance is already included.

But be aware that contents or personal possessions insurance doesn’t usually cover your phone

once it’s taken off the property.

This is why people sometimes opt for specialist mobile phone insurance, so their phones are

protected from their living room to the shops down the road and holidays abroad.

What does it cover?

Your mobile insurance should cover the costs of repairing or replacing your device in these

7 circumstances.

Malicious damage will cover you if your device is deliberately broken by a third party.

Unauthorised usage covers you in cases where your phone is stolen, and the thief racks

up any charges or gains access to your ewallet.

Some policies will also cover you for all these situations when you’re in a foreign

country, or if something happens to your device while it is in the possession of an immediate

family member.

Whatever cover you need, make sure you shop around and read the small print to find the

best cover for you.

What isn’t covered?

These circumstances or damages are unlikely to be covered by your phone insurance.

Few insurers will cover smartphones that are second-hand or bought overseas.

And most won’t cover devices that you’ve had for a while before deciding to insure,

usually up to 12 or 36 months.

If you’ve damaged your phone and think you can quickly get it insured to cover the costs,

you might need a new plan, as most insurers won’t cover you for any damages sustained

before your policy start date.

How much does mobile phone insurance cost?

There’s no one size fits all policy price for mobile phone insurance.

Your specific policy will be affected by a number of factors, including the amount of

excess you’re willing to pay, the make and model of your phone, the level of cover you

need to suit your personal circumstances and how you choose to pay your premium.

Typically, monthly payments will incur an interest charge, so you might end up paying

more than if you paid it off in one go each year.

How do I make a claim?

How you make a claim will depend on your specific insurance provider.

Some will require you to call the claims team while others you can report online.

In all cases, you’ll need to provide the details of the incident that has led you to

make a claim as well as the details of your device.

It’s helpful to have these stored away somewhere safe and memorable to make life easier for

yourself if you do need to make a claim.

If your phone is lost or stolen, you’ll need to file a police report and inform your

network before making a claim.

With any damage claims, you’ll need to send your device to the insurer to see if it can

be repaired.

Based on the details you provide and the state of your device, your insurer will then make

a decision about whether to repair or replace your phone.

What next?

For more info and to compare the right mobile phone insurance for you, head to finder.com.

You’ll find a bunch of helpful links tagged in the description below.

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Thanks for watching.