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Clients Say, “I Am Not Interested.” And You Say "..." - YouTube
Channel: Dan Lok
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- Oh my goodness, the good old,
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"I am not interested,"
now how many have heard
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of this one before, comment below.
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"I'm not interested,"
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"Well, we are happy with the vendors
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"or suppliers that we have right now,"
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or, "We're not thinking of
switching anytime soon."
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Have you heard of those objections, right?
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But basically, it's a variation
of "I'm not interested."
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Now, most salespeople, when
they hear this objection,
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what I notice the most, the dumbest thing
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they will say is this, "Why
are you not interested?"
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Who gives a damn, they're not interested!
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Why are you arguing with a prospect?
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It's like the worst
thing that you could say,
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because now you're getting into a fight!
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Why does the prospect
have to justify to you
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why they're not interested?
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Although, chances are,
the prospect is lying.
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Prospects lie all the time.
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But that's not how you handle it.
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You need to handle this objection
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with a little bit more finesse,
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and today I'm gonna give
you a few ways to do this.
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Now understand this, salespeople,
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they get defensive when they
hear "I'm not interested."
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Suddenly they kind of like,
"Ooh," they feel hurt,
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because they feel like
it's a personal rejection.
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Well, it's not a personal rejection.
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Don't take it personally.
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There are so many other reasons
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why they are not buying right now.
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Sometimes it could just be timing,
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may not have anything to do with you,
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your product or service,
just timing or budget,
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or they are not the decision-makers.
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I could go on and on and on,
so don't take it personally.
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Statistic shows 80% of sales
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require at least five
follow-ups to close the deal,
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five fricking follow-ups, right?
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So this is just maybe the first
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or second time you're
talking to a prospect.
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You got a few more times to
go, don't worry about it.
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But what we wanna do is to get
to the bottom line of this.
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What is going on, right?
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We wanna know.
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Here's something that
you could say, because,
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and I'll explain why we say it this way.
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"Well, I'm not interested."
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"Hey, Mr. Prospect, I understand.
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"Let me ask you a question.
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"The next time you're looking for," blank,
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fill in your product or service,
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"could I be the first person in line
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"that you speak to with," blank,
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"Hey Mr. Prospect, I understand.
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"Can I ask you a question?
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"Next time you're looking
for a new sports car,
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"can I be the first person
in line that you speak to
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"to maybe get a second opinion?"
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Boom, now you've set the stage.
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You're setting up for future business.
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You're getting some more information.
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All I'm asking is a permission
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to contact them, to follow up.
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They might say, "Yeah, sure!"
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99% of the time they'll say, "Sure!"
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'Cause you're not trying to fight,
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"Well, why are you not interested?"
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"You know, can I be the first one in line
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"that you kind of check with or get
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"a second opinion, or get a quote?"
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One of those questions,
they'll say, "Yes, great,"
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and then now you have a
perfect excuse to say,
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"Can I send you some more information
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"so have that right next to your desk
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"or right next to your
ordering information,
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"can I send you some information,
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"so that you have that in front of you?
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"So next time, when you think
of us, it's right there?"
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Boom, very, very simple, right?
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That's one way to handle it.
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Second way to handle it,
"Before I get off the phone,
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"what might have to
happen before you begin
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"looking for a different," company,
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solution, product, fill in the blank.
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Now this question's very powerful.
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Write this down, memorize this,
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"Before I get off the phone,"
you're getting off the phone,
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you're not being pushy,
you're not trying to twist
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their arm, just say, "Before
I get off the phone," right?
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"What might have to happen,"
notice the word "might,"
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"What might have to happen," right?
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"For you to begin looking for,
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"I'm not asking you to buy right now,"
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I'm not asking the prospect to buy.
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I'm simply asking him or
I'm asking her to just,
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"What might have to happen?"
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Now they might say, "Well, you know,
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"the price would have to come down,"
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or, "I would have wanna
see these features,
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"I would have want these things,
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"or I would've want these services."
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That's good, write these
down, these intels, right?
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Next time, when you follow
up, you can use these things,
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let's say in two, three months,
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you go back to the same prospect and say,
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"Hey, we've made some changes.
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"Now we can actually provide all these
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"services that you kinda talked about,
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"that you shared with me last time,"
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and you go from there.
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You see how this works?
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It's all about setting
up for the next sale.
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You and I both know you're not gonna get
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the first sale right now, right?
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You're not gonna get that sale today.
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That's okay, we're setting up
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for the second and third follow-ups.
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You're gonna close those sales there,
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but instead of "Oh, okay,"
you sound all defeated,
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that's not how it works.
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Now the next question
you might have for me is,
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"Well, Dan, how do I follow up?
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"When I call them back,
what do I need to say?"
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If you want me to teach you
how to do this, comment below.
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If I see enough interest,
I'll make a future video,
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or multiple videos, based on this.
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How do you call them back?
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What do you say, how do you
open up the conversations,
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without sounding awkward?
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Or you say to me, "Dan,
but I don't want to wait."
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Well, we run the world's number one
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training program for High Ticket Closing.
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It means if you're selling
premium products and services
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and you want techniques,
you want strategies
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and secrets to close more sales with ease,
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without sounding like a slimy salesperson,
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that's what we teach.
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Click the link below and
check out the program.
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In the meantime, here are
what some of our students,
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our sales professionals, have to say.
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- I spoke to 50 people,
or had 50 appointments,
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and out of that, only 11 were qualified.
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Three said no, and the
other five signed up
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for a $25,000 coaching program.
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I have the deposits from all of them,
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and I've started four
of them in the program.
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So I'm very excited about that.
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- Hello, I haven't really
been posting in a while.
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I've been busy, trying to make sure
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that I got some actual booms going,
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and I'm happy to report
that on Thursday I was able
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to get my first boom
on my third live call,
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a 5K package, and then also
on yesterday, actually,
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on Sunday, I got my second
one on the fifth call.
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And what's even more
exciting is that this course
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that I'm actually closing
on is on cryptocurrency,
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which I have literally no experience,
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no idea, nothing beforehand,
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and I didn't even expect that to be what
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the influencer wanted me to close for him.
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I just wanted to really, really say,
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thank you again, and from
the bottom of my heart,
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I really am thrilled to
be part of the HTC family.
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So remember, you're closer than you think.
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- What's up, HTC fam?
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Oh my gosh, I just got off my first
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closing call for my
influencer, very first call,
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and it's a boom! (cheers)
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First real boom!
(upbeat music)
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I enrolled the client in a $4,000 package,
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and I made a 10% commission, so it's $400.
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Woo-hoo, happy dance, yay! (laughs)
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