Industrial Marketing Strategy : 6 Steps to DOMINATE Industrial Marketing - YouTube

Channel: Kyle Milan

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Are you a manufacturing or industrial services company?
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In this video, I'm going to show you exactly how we walk our clients through a marketing
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strategy in 2019 from start to finish.
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(singing)
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All right, you're in manufacturing or industrial services.
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What that means, and what I mean by that, is that you are using your equipment, your
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machines, you're creating a service for other B to B companies.
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This is not if you're selling a product.
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If you're selling products that are industrial or are more technical, this is not the video
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for you.
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We can cover that in a separate video and we've got other content for that on our channel.
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I'm specifically talking to people that are doing machining, plastics, corrugated.
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You're doing facility services.
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You're doing a service for another company or using your equipment because they don't
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have it, and you're selling that service to them.
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This is a large majority of our clients at Five Fold Agency, is in this manufacturing
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and industrial services side of the business.
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This is the business and industry that I came from in plastics, so that's how I originally
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started the agency, and it's a core competency and focus of ours.
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It's a little bit different than any normal B to B agency.
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There's a lot of agencies out there that say, "Hey, we do B to B.
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We can hook up with you guys and give you guys some good marketing strategy and do stuff
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for you."
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But at the end of the day most the time they don't actually understand what it is that
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you really do.
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It's just words on paper to them.
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They can't truly market if they've really never sold to it or marketed a ton at scale
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into that group.
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So you guys are most likely either selling to other manufacturing services companies
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or you're selling to OEMs.
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You're going after large companies like Deere and Whirlpool, Electrolux, or people that
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are doing electronics or consumer goods or things like that.
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You want to make their stuff for them.
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If that's you, this is the way that we break the strategy down.
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From the initial call when we get on the phone with a potential customer, the first thing
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that we look at is their website.
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It's not so that we can say, "Hey, we need to redo a website to push out the marketing
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side of it and let this take up to three to four months, or get more money out of you".
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Because most the time manufacturing service and industrial service companies don't have
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a huge budget for the website.
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That's not why we're doing it.
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We're looking at it because websites are not what they used to be years ago, where it's
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just validation of what the salesperson is saying.
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Websites now are used as a tool to educate the person because you've got an informed
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buyer that's coming to you that's going to do all of their research before they even
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reach out to you to really understand the most about you.
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That's why the importance behind the website is critical, and we start there first, because
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if that ship of the website isn't ready to go out there and sale, we have to fix it before
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we can really push a ton of marketing effort behind it.
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So, we start with the website.
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We're not going to get into the UX design and how it looks.
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We're basically looking at data.
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We run it through our tools to do an audit.
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We look to see how much traffic are you getting?
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How much organic traffic are you getting?
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What type of experience do people have on there?
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How old is the website?
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We're going to go through all that stuff and basically create an assessment and say, "This
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is where your website's at.
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You might need to redo it, and if you don't have the budget for it, there's slight tweaks
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that you can do to your website to get it performing better at a lesser cost than a
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complete overhaul, and those things can be done quickly."
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Or we may say, "Your website is just complete garbage right now.
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There's no point of pushing any marketing dollars towards it and sending traffic towards
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it.
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So with that being said, we don't want to work on anything until you have a budget set
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to be able to spend on that website."
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So that's the first place that we start, is looking at the website.
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We're also, at that same time, going to look at the SEO, the organic search engine optimization.
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How is your company's pages being ranked on Google?
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What type of phrases are you going after?
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Most the times when people have websites built by agencies that don't understand the industry,
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they're not going after the right search phrases.
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So they're going after things that are maybe not relevant, or too vague, or don't have
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high search volume behind it.
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So we're going to look to see what is your current state of your SEO and just do a quick
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high-level audit prior to the call, just so I can understand where you guys are at.
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After we do the SEO audit, then when we're on the phone call, and we're going through
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it with you we're going to say, "Hey.
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This is roughly where you're at."
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The next thing I want to know is what are you currently doing with your marketing?
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What type of budget do you have?
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What type of resources do you have?
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A lot of times industrial manufacturing services, the marketing department, the marketing head
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is just the end of the highest paying sales guy.
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So you've got a VP of sales, and marketing.
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I've held those roles before in the past.
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Typically, most VPs of sales and marketing do not have a ton of exposure in the marketing
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world, but they're handling the marketing because they are the department head.
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Usually, they don't have a team that's under them.
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Maybe they've got one person that's a coordinator.
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Maybe they've got two people.
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If it's a really large services company there might be a team, but for the most part they're
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flying solo, or they're relying on people outside of their company to be able to do
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their marketing for them.
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So I'm gonna wanna understand the team and the resources that you have.
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And it's important from the standpoint of this.
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If you have resources there, if you're currently doing things there that are working, where
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you have somebody that can do those things, I don't want you to pay us to do it for you.
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I would rather utilize those resources and show them the strategy, or tell them things
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that they need to do that can offset the costs of the agency on a monthly basis.
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So if you have a marketing coordinator, maybe they're good with graphics, I'm gonna say,
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"Hey, can we borrow this person's time this much a month to have them do the graphics
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based on our strategy, but not have us charge you for that time?
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We're just doing the strategy behind it, and approving the graphics that they make, but
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they're gonna manage actually creating them and perfecting them and getting them approved
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and posting them."
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So we're gonna start with the resources.
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Once you go after the resources, that starts to shape and build out "What can we do?
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And what path should we go down?"
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If you do or don't have minimum resources then it's gonna really rely solely on the
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budget.
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How much money do you have on a monthly basis to spend on your marketing?
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At a minimum level, you're gonna be looking at $3,000 a month, and up from there just
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to bring in an agency to do some things that are actually going to work.
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The way that we start is we look at your SEO and your website, and the maintenance behind
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that.
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Is your SEO correct?
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Once it's optimized, if it's not correct and it's not working, then on a monthly basis
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you have to be doing some sort of tracking and optimization of that.
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And that's what we do at the agency level, is we make sure that we're tracking your position,
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tracking your competition, coming up with strategies to get you to rank higher faster,
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and then tracking that ranking on a daily basis through our automation tools and then
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reviewing it at the end of the month to see how is it working.
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That's step one, you want your organic SEO to work for you, because you don't want to
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pay Google AdWords campaigns and a Pay-Per-Click campaign for a dollar or two dollars every
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time somebody clicks, when you're showing at the top of those search results.
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Ideally, we want you to show up at the top of those search results right underneath that
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ad section organically because you're not being charged for those clicks.
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So that's the premise behind why we're gonna push on SEO from the beginning.
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The second thing you have to do is the content marketing side.
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We right the articles for you, we have technical writers, engineers on staff.
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We have creative writers, as well.
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We're gonna write the content for you on a monthly basis, and the way that we break it
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down is either one, two, three or four articles a month.
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Typically we try and stick with either two articles a month or four articles a month.
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So either biweekly or weekly, we're creating a blog post, we're creating a whitepaper,
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because we need some sort of content to push out there to show that you're a subject matter
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expert to get your brand awareness out there.
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So content marketing, extremely important part, so it's the second pillar at a foundational
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level of what we need to start with.
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The next step from there is gonna be the distribution of that.
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The thing for you guys in manufacturing and industrial services, LinkedIn is gonna be
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the cheapest, most cost effective way to get a lot of eyes on your contact, and to engage
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with people from a sales standpoint.
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We've got a whole video on sales prospecting for you guys.
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We'll link it up here, and you can check that out and I'll walk you through exactly how
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to optimize your LinkedIn profile and then use LinkedIn as a sales prospecting tool so
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you can start to get some engagement and start to get some ROY out of that effort, and some
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potential sales.
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So using LinkedIn as one of the distribution methods at a foundational level, the three
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pillars, has to happen, and we manage that for you, where we're going to create your
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company page, or update your company page, and then manage it on a weekly basis.
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When we create content, we're gonna put it onto the company page, we're gonna push it
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out from there.
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We're gonna make sure that the team and all the client-facing people in sales, marketing
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or whoever's on LinkedIn that is engaging with customers or potential customers at any
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level, is then sharing that out, liking it, commenting, to get it out to their network.
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The reason behind that is because we want to be able to produce the content and control
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it, and not have the sales people to have to think of, "What should I post next?
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What should I link to?
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What articles are new out there?"
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So we're gonna do the work and the heavy lifting for you, all you have to do is do the like,
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share and comments, and then build your network based on our sales prospecting.
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The other aspect of that is that we will teach you exactly how to use LinkedIn as a sales
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tool.
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With monthly calls, with checking your KPIs, checking your metrics, tracking it down and
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holding you accountable that we want you to hit these certain levels, and if you don't
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hit them, we're tracking and monitoring, you're gonna be asked, "What's going on?", on every
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single monthly call.
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The reason why we're doing this is because we want to give you the tools for you to be
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able to do it yourself.
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We're gonna track and monitor to make sure that you're being held accountable, because
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most of the time people say, "Yeah, I'll do it."
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You're not used to doing this, it's not part of your muscle memory, so we're gonna be there
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to keep encouraging you and pushing you along, so that way, it doesn't just get forgotten,
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because the upper management's gonna be pretty pissed off if they're paying for something
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that you guys aren't utilizing.
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So the three pillars are website and SEO maintenance on a monthly basis, then you go into the content
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creation because you have to create something, and then distribution of that content at the
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lowest level, it's gonna be LinkedIn and pushing that out there, and then teaching your sales
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team what to do with LinkedIn and how to use that as a resource.
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Going up from there, there's a lot of different paths you can go down, depending on budget.
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If the budget is $5,000 to $10,000, $10,000 to $20,000 a month, there's so many different
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ways that you can go, so we look at the target demographic and where you're gonna get the
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most bang for your buck.
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The next area to throw into it is gonna be a quarterly content shoot.
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So the quarterly content shoot that we do is where we jump in and come on-site at your
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location on a quarterly basis, shoot a ton of video, hours of video, and then what we
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do is we chop that up into 12 to 14 to 16 different microclips, and then use those weekly
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through social, put those on your website, so that way we're just getting video content
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out there, and then we come back three months later and shoot again on any updates or shoot
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different footage.
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The reason for this is because video content's more engaging than long-form posts these days,
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either on your website or on social.
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So we want to have some sort of video content that we're able to drip out there on a weekly
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basis to keep people being engaged and give them teasers up until the end of that quarter,
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and then we come and shoot more.
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The quarterly content shoot is a great option for people that have something to show.
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If you're facility's not super nice, if it's not very clean, if there's really nothing
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to show there, then it's not an option.
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Those are things that we go through with our potential customers and clients on the phone.
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The next step from there is gonna be getting into some sort of advertising PPC.
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So you're either using Google AdWords, you're using LinkedIn advertising, maybe you're doing
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something on Facebook or Instagram that's very strategic to, depending on what exactly
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you guys are doing as a service, whether or not those things will work.
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On the LinkedIn side, we've got a whole video on that, that we can link above, about LinkedIn
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advertising, how it's more effective a lot of times than Google AdWords.
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For you guys in manufacturing and industrial services, the issue with Google AdWords is
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typically they're not as effective because you don't understand the search intent behind
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why the person's searching.
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You don't know the intent, then your ad's gonna show up, and you're gonna get typically
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subpar results.
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You have to be extremely strategic if you're doing AdWords.
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That's something that we pull out from a retargeting standpoint, or you could do it from a standpoint
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of new phrases that you're not ranking for organically.
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But you have to have an agency like ours that understands if an engineering, purchasing,
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operations person is typing something into Google, they're gonna type things in different
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than somebody that's looking for a consumer product, or a dentist, or a lawyer, like a
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lot of these other agencies.
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Even if these other agencies are B to B, they still have never sold to that group, so they
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don't understand that person's mindset.
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So we're very strategic with what we do and don't allow to come through on those searches
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to make Google AdWords the most effective as possible.
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Usually the telltale sign is, if you're doing Google AdWords right now, go into your campaign,
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go into Google Analytics, look at your bounce rate on your Google AdWords campaign.
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A lot of times, it's gonna be 85, 90% and north from there.
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If it is up there, then something's drastically wrong.
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It's basically saying only that 10 to 15% of the people that you're paying to come into
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your site are going past one page, which is a complete waste of money.
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That's were LinkedIn strategically with their advertising, you can target companies, target
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people at those companies or job functions in an industry, and create a very strategic
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brand message for them, to then show that to them and only them.
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It's a higher cost, but you're extremely strategic, and then from there, you can get a lot more
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engagement and it's gonna be better off.
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Another area that we'll pull in is email marketing.
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Email marketing is not as effective as it used to be, but it is still a strategic play
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for certain things.
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Whether or not you're using the CRM system partnership that we have with SharpSpring,
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or you're own email marketing system with HubSpot, Infusionsoft, whoever it is, Zoho,
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whatever it is that you're using, we can jump into that CRM system, manage your automation,
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create the content, create the emails, set them up on schedule, do everything, manage
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a list, build it out, and then distribute it.
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Whether it's monthly, quarterly, weekly, whatever it is that makes sense for your strategy.
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The last aspect is gonna be the brand collateral.
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So some of our clients need new pitch text, new brochures, new line cards, things like
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that.
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We can do all that internally.
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We want all the branding to be the same, we want everything to match together, the voice
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and the path that the company wants to go down from a branding standpoint.
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Everything matches up, and we create that content for people that need to either do
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a leave-behind, they're doing a trade show, or you're going in to pitch to a new client,
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we'll create the pitch text for you, along working with you and make sure that it's got
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the graphics, the videos, the things that you want to see so it's nice and lively and
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it's less boring than just a bunch of thousands of words on a screen as you go slide by slide
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by slide.
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So the brand collateral's important, but that's still a small aspect of it.
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At the end of the day, whether or not you're spending 3000 a month, or 30,000 a month,
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there's a big difference between those two.
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A lot of times that comes in from a PPC standpoint or a ton of content or a ton of video.
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But at the minimum core level, you have to be hitting those main three pillars of doing
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SEO, doing social media marketing, and using social as a distribution source for your content
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and creating content.
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You guys don't have time to be writing content, you may write five pieces over five months,
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and then it just stops for a year and a half.
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That's where having technical people like myself and the team to be able to create that
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content for you, we can make it match to exactly what you're trying to say, and then distributing
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it from there.
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And now you've got valuable information that you can put in front of those potential customers
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to entice them to come in.
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So whether or not you're working with an agency now, you're thinking about working with an
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agency, hopefully if you're in manufacturing, you're gonna be working with us.
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But really look at the experience of those companies have working with your specific
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niche, because you guys need somebody that understands exactly what it is that you do.
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We've been there before, we've got over 50 years of manufacturing marketing and sales
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experience.
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We've worked in the industry, we know what the struggles are that you guys come through.
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So therefore, we know how to circumvent those and we're not gonna be sitting there learning,
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"What is this?
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What does that mean?
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What do you mean you sell to these people?
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Well what does that person like?"
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We get it from the get-go, which is gonna mean from the start to the first results is
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gonna be a lot shorter timeframe than educating people on what it is that you do, and that
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painstaking process of repeating yourself.
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So if you guys like this content of me taking you through the 2019 marketing strategy, or
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the way that we do it here at Five Fold Agency, hit that like button.
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If you have comments or questions that you want me to dive deeper into, leave them in
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the comments below, and we will see you on the next one.