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My guide on end of tenancy check outs - YouTube
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End of tenancy check outs, not something that
a private landlord particularly looks forward
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to or indeed a letting agent, a lot of private
landlords that I speak to don't know what
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they can and can't claim for, they end up
saying to me, I let the tenant off, they had
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the full deposit back, even though I know
there is a little burn mark here or a scratch
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there, they've been good tenants I just didn't
want to cause problems.
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That's completely fine if that's what you
would like to do.
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However, here are my tips on things you can
do for a check out.
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I know that not everyone likes to do them
because you don't obviously want confrontation
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but here's some useful tips for you.
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So, first of all, you absolutely must use
the inventory that you did at the beginning
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of the tenancy with the photographs otherwise
it is one persons word against the other.
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This is your most vital document, the inventory.
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Even if your property is as new and it's unfurnished,
you still need an inventory.
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The tenant leaves the property, the bedroom
is bright purple, you've got to pay to paint
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it back to white or magnolia, how can you
prove that it wasn't purple at the start if
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you haven't got an inventory or photographs?
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Secondly, you must give the tenant the opportunity
to be at the check out, arrange it for the
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last day of their tenancy and arrange to meet
them there.
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This way you can agree on the deductions or
return of the deposit with them at the appointment.
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Number three, you must take meter readings
and get a forwarding address from your tenants.
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That way when you contact the utilities and
the council tax to inform them of the end
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readings and the start of your liability and
the end of your tenants, if there are any
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outstanding monies on the account they will
deal with the tenant directly and it's not
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your responsibility so do get a forwarding
address.
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So then, also, you need to have a look around
the property and take into account things
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like fair wear and tear.
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You are not entitled to receive betterment
and by that what they mean is you can't receive
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a brand new carpet at the cost of the tenant.
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So, say for example, the tenant has got an
iron burn mark right in the middle of the
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lounge carpet, I don't know why people iron
on their lounge carpets but it does happen,
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and you want a carpet to replace it, so you
say, i need a new carpet, they should pay
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for that full carpet, unfortunately that isn't
the case.
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They will take into account the age of the
current carpet, the length of the tenancy,
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the cost of a new carpet and they will work
it out based on that, you can't just replace
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the new carpet at the tenants cost.
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What if you go to do the check out and your
tenant isn't present and they've left a load
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of items there?
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Maybe they owe rent and you think, do you
know what, I'm going to keep these items and
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sell them and use it towards the rent, you
can't do that and also you have to give them
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chance to come and pick up their items even
though they've abandoned them you must keep
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them for 14 days otherwise you, yourself,
can get into a lot of trouble.
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Something that private landlords tell me before
the end of the tenancy, is that their tenant
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asks them if they can pay the last months
rent before the check out and the landlord
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says yes, fine.
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Absolutely not, don't let your tenants use
their deposit as their last months rent.
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What if you come to do the check out and it's
untidy, they've left items, there is re-decoration
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needed.
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Yes, you might have done an inspection, you
might get on with them very well but there
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might still be remedial works so don't let
them pay the last months rent from their deposit.
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If works are required then please do get independent
quotes from contractors on letter headed paper,
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they will bear more weight than you, as such,
"making up a figure" because that is what
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your deposit scheme will say, where have you
got these facts and figures from?
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You must take photos of anything that needs
remedial work doing to it.
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As much evidence as you can get as absolutely
possible, and put everything in writing.
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Put any agreed deductions, any quotes, send
them all to your tenants, as the dispute scheme
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will want to see evidence of all of this.
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If you can't reach an agreement and it has
to go to the deposit scheme then please do
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try to negotiate, that will go in your favour
as well.
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If you really can't face doing your check
out, by all means give me a call 01423 529250
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and we can discuss homes4harrogate's bolt
on check out service.
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Or if you would like any more help or guidance
please head over to the website www.homes4harrogate.co.uk,
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I do hourly training sessions for landlords
and run seminars and good luck with your check
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out.
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