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Sunday Business Page: Community Bank - YouTube
Channel: CBS Pittsburgh
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[Music]
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this is the sunday business page with
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john delano
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good morning i'm john delano welcome to
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another home edition
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of the sunday business page and our
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special guest today is john montgomery
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the new president and ceo of community
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bank
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john welcome and congratulations thank
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you john it's a pleasure to be here
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so let me ask you what is community bank
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security bank is a regional bank
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headquartered in washington pa we
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service
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southwestern pennsylvania and the ohio
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valley and
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we are closely connected to the
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communities we serve
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and i'm very very happy to be part of
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community bank
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so what makes community banking
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different from those big banks that we
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see all the time
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well that's a great question and it all
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comes down to
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the closeness and the relationship
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with the communities and our clients
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we know people we know their histories
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their stories we know what needs they
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have
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and we're able to service those needs
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because of that closeness
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uh and and understanding that that
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relationship
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that drives the banking of products that
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we
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offer so if as an individual
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community banking means a more
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personalized service
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a much more personalized service we
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understand you as a
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as an individual and as a person we
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understand where you are in your life
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cycle we can match our products and
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and it is a wonderful wonderful
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uh opportunity for the bank and for our
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clients
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uh to to bank it at a community bank
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do you provide essentially for
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individuals and small businesses
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the same kind of product services that
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the big guys do
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absolutely a lot of those products are
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standardized now so
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you know we can we can offer the same
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products we have
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the ability to have sophisticated
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products
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and we can do it on a more personalized
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basis so we feel that's a
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that's a real competitive advantage um
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when we're when we're dealing with the
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larger competitors
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and remind us again john where exactly
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community bank
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operates is it just washington county
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and eastern ohio
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no we're washington county um
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you know we're greene county we're we're
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also
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west virginia and and very eastern ohio
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so the general you know washington
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uh region and ohio valley is where we
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operate
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so how has the pandemic affected
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community banking oh my it
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it has had a tremendous effect you know
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obviously our
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most important thing right now is
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keeping everybody safe
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we want to keep our employees and our
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clients safe so we have to think very
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hard and long about how we operate uh
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what what safety measures do we put into
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our branches and when we meet with
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clients so that has tremendously
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changed and how we how we operate
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it's also changed consumer behavior and
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we have to adapt to that
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and be able to provide the services that
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the consumers
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need in this environment so it's had a
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tremendous impact
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on how we operate yeah i can speak for
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myself i don't want to go into a bank
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right so i appreciate the ability to
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make deposits to
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withdraw to do whatever i want online
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that's right
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that's right and and that and that and
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the pandemic has
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very much accelerated that consumer
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behavior
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so we have to be very good at
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making sure that our delivery channels
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digital was a great example
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is top-notch so that we can service
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those needs and those desires of the
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client
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well john montgomery the new president
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and ceo of community bank in washington
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county and the ohio valley thank you so
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much sir for being with us today
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we've enjoyed this thank you and thank
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you for watching us on the sunday
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business page
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if you have a suggestion for a guest get
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back in touch with me
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at j delano kdka.com
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have a happy and safe sunday everybody
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