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Has Your Tenant Fallen Into Rent Arrears? (Here's What You Need To Do) - YouTube
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landlords do you know the do's and
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don'ts as to what to do should your
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tenant fall into arrears
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[Music]
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so the worst thing for a landlord is of
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course for the tenant to stop paying
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their rent
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but what do you need to do should this
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occur firstly let's look at what you can
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do and what you should be doing trying
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to make contact with the tenant to
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ascertain is there a problem and what
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that problem is
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is it quite simply that they can't pay
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because they have fell onto hard times
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or is it because they won't pay the two
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are very different
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first things first what i would always
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recommend that you do is speak to your
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tenants and see if there's a solution
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that works for both of you from a
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procedural point of view what process
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should you be following in terms of
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chasing virenta is should you be going
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around there and knocking on the door
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absolutely not should you be turning up
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at their place of work oh no please no
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what you should be doing as a landlord
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is making contact with them in a formal
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manner so
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once the tenant becomes seven days in
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arrears a letter a formal rent demand
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letter should be sent
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again in 14 days and 21 days
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during that time you should also be
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trying to make contact with the tenant
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over the phone
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giving them a call every other day to
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see if they will talk to you and explain
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the situation and when they will be
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looking to make payment
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do not be harassing them do not be
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calling them every hour this would be
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deemed as harassment
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it's also okay to send them an email or
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a text message whichever way you
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communicate with them but don't be doing
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this on a harassment basis
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be doing this at scheduled set times if
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your tenant is non-responsive or you
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haven't been able to speak to them for a
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while
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is it worth you looking to universal
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credit making an application for direct
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payment it may be that the tenant is
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receiving universal credit and having
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the rent paid to them directly as a
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landlord if your tenant is in a set
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amount of arrears you are entitled to
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have the payment paid to you direct
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that way it alleviates the
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responsibility of the tenant making that
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payment to you
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if you don't know whether your tenant is
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in receipt of universal credit it makes
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no difference there's no harm by making
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an application to universal credit for
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direct payment if they're not in receipt
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of universal credit you quite simply
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will not be awarded the rent so you lose
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nothing if you try most tenants want to
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pay their rent particularly if they fall
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under the can't pay sector that we
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talked about at the beginning of these
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videos
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what you tend to find with your won't
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pay are the people that have the ability
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to pay the rent areas but you just
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choose not to because they're taking
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advantage of a situation
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in these cases i recommend taking swift
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action using everything that you're
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allowed to do in terms of gaining
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possession of your property
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act quickly
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serve those rent demand letters seven
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days 14 days 21 days along with on the
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28th day and notice of possession
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and take court action as soon as you are
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legally able to
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these tenants that can pay but won't pay
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are the people that we need to act
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quickest with
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so what notice do you use section 8
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notice
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section 8 notice is the notice used when
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a tenant is in two months of rent
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arrears or more
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and it comes with a 14-day notice period
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in england this is the quickest route to
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possession of your property should you
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have a tenant that is choosing not to
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pay section 21 is also an option but
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comes with a much longer notice period
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of two months why wait two months when
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you can wait 14 days should
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section 8 apply
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most renters situations can be sorted
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out via communication
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speaking with your tenant to ascertain
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what the challenges are and negotiating
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a suitable payment plan moving forward
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is always the best way to reduce those
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arrears and ensure that they are not
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escalating communication is key
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we all know sometimes when we
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particularly have the won't pay tenants
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that communication is not on the
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forefront of their mind and this is
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where immediate action is recommended
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to ensure that you're always up to date
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with current legislation my advice is to
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check gov dot uk for all notices as
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discussed within this video and for the
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latest guidance in legislation and we do
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host on a quarterly basis a webinar
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evening dedicated to landlord
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legislation within the private rented
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sector so if you'd like to join free of
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charge our quarterly webinar the link
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will be in the description below so i
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hope you found this video useful and if
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you did please do click like and
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subscribe to this channel for future
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updates on private rented sector
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legislation thank you and see you in the
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next video
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