What You Need to Know Before Exporting to China - YouTube

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>> With 1.3 billion people,
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China is the world's largest consumer market,
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which obviously makes it an attractive target for exporters.
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That's one reason American companies generally feel
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that China's still growing middle class will lead
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to increased opportunities in a variety of industries,
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especially consumer-based industries, franchising,
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and the services sector.
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And with an expected 250 million citizens over the age of 65
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by 2020, elder care is also seen as a major growth sector.
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With 700 million people online,
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e-commerce is also an area that's expected
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to grow significantly in coming years.
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Still, tapping into that huge market can present challenges
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for U.S. businesses, so doing extensive research is a must.
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For example, there are some sectors of the economy
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that the Chinese government doesn't open
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to foreign competition.
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Also, while the government has taken steps
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to curtail corruption and a lack of transparency
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in business practices, they are still seen
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as significant problems.
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That said, Chinese consumer spending is expected to triple
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to over $6 trillion a year by 2020.
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The U.S. Commercial Service is also well positioned to help,
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with more experts in China than in any other country.
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What else does your company need to know before saying ni hao,
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or hello, to new customers?
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And why should a U.S. company export to China?
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>> Now here's why you need to be exporting to China.
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First of all, you've got 1.3, 1.4 billion people.
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China is the place to be because it's where the market is,
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and it's where growth is being driven.
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You've got so many new consumers and up and coming middle class
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that are going to be consumers.
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It's transitioning from an investment heavy
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to a consumer dominated market.
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This is really a unique moment in time for China.
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So there are a lot of good sectors in China,
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and it's really going to be dependent on where.
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If you go to the northeast, it's a very different mix
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of what sectors are good than in the south.
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So in the south, in Guangzhou,
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which has traditionally been the source of manufacturing,
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smart manufacturing, there's a lot of automation going on.
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There's a lot of efficiency
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and how do you make manufacturing plants more
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efficient, more productive.
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There's a lot of innovation going on in the south.
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So we see a lot of IT going into the south.
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But there are clusters throughout China.
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Xi'an is a software base.
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Wuhan is an optics base.
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>> When you consider marketing to Beijing or Shanghai
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or Hong Kong, those cities are very internationalized
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and the language might not be a barrier.
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You can use English easily with some
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of the international traders.
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But in south China, it's still, the companies
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and entrepreneurs there are still very localized.
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Most people will use Mandarin or Cantonese
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as the official language.
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So when first exporting to China,
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a U.S. FMEs would consider either hiring an interpreter
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or having a local staff that speaks the language,
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that will help start the communication.
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>> China and China's governments have invested in infrastructure.
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There are 267 airports that are being built or designed,
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257 green data centers being built in China.
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So the opportunities are huge.
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Wherever there's a pain in China, there's an opportunity.
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Education is huge.
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The ability for U.S. educational institutions
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to attract Chinese students, two year, four year,
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trade schools, another opportunity.
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Tourism. So travel and tourism is a $24 billion a year industry
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from China to the U.S. There's
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about 1.84 million Chinese visitors
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that came to the U.S. in 2014.
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And in four years, that's expected
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to be about five million.
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So it's a huge opportunity.
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We also help companies identify e-commerce platforms.
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We have, for example, an e-commerce boot camp that we run
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because there are a lot of different platforms
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where you're looking at Tmall, Taobao, JD.com.
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We help companies, and particularly SMEs,
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who are looking to get into the e-commerce game.
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How do you position yourself?
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What do you have to know about social media
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and how you're going to market yourself
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on an e-commerce platform?
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Every, on 9/11, which is China's version of Black Friday
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after Thanksgiving, it's called Singles' Day.
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Every Singles' Day there are $9.7 million
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in sales every minute online.
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There are twice the number of people that are
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in the United States are online in China any given day.
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China is very local, and you have to really dig
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into the weeds to find out what is your price point?
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How are you positioning your product?
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Who are your competitors?
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Are you up against a home-grown national champion or not?
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There are so many factors that go into can you be successful
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that what my job is, my and my team's job,
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is to really help you evaluate that.
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We want to cut your time to market and get you
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to a yes or no quickly.
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>> One case I met, a U.S. company used to come to me
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to complain that when they write emails
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to the Chinese companies they never reply.
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Actually I'm not really surprised
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because the reason they don't reply probably is just
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because they don't understand your English
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because they only speak Chinese,
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and in China normally we don't communicate through emails.
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It can normally goes through the fax
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or if you have a formal documents to send,
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or you can just call them.
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So it's not the usual way to doing business comparing
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with the business model in U.S.
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>> In China, it's very difficult to get the real story,
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and so having someone that's followed a particular sector
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for 15, 20 years, who has known the government officials
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from when they were, you know, more junior position rising
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in the ranks is unbelievable to use that network on your behalf.
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So three important things that you need to think about.
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First and foremost is due diligence,
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due diligence, due diligence.
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Did I mention due diligence?
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We can help as a baby step on that.
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Know who you're doing business with, know their connections,
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know the local playing field.
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Secondly, protect your IPR.
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Do the steps you need to take so we can help you.
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China is a first to file, not a first to invent.
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If you don't take the steps to protect your trademark,
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your trade secrets, when you get into trouble we can't help you.
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And third and foremost is really know the players.
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Check in with us.
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We are one of many points of reference, but when you come
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and you do business in China, do make a point of stopping
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into one of our six offices
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and letting us give you an update of what we're seeing.
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>> Want to learn more about exporting to China?
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Explore the China Country Commercial Guide on Export.gov
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or connect with a U.S. Commercial Service
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trade professional.
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>> Brought to you by the U.S. Commercial Service,
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part of the U.S. Department
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of Commerce's International Trade Administration.
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