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An Education on Home Warranties for Today's Homeowner - YouTube
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we're designing spaces the show that's
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all about you and your space your home
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and surroundings I'm Debi Marie and I'm
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David Jones today it's all about your
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home and what we can do to make our
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homes secure and functioning smoothly
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we're thinking ahead taking those
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precautions that pay off in the long run
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that's right and that includes wireless
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security systems maintenance of your
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wireless devices and home warranties now
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if you don't know what any of that stuff
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is you'll definitely want to stick
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around and see today's show and it's
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coming up right now on designing spaces
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we've heard of homeowners insurance but
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what about a home warranty
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that's a good question cuz I'm not
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really sure what a warranty is all about
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oh I know what it is oh you do yeah show
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me tell you yeah okay once you
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understand what it is you're gonna think
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it's very convenient and a great peace
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of mind
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watch this owning a home is a huge
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investment and that investment requires
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maintenance and repairs
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unfortunately maintenance has a cost and
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many times homeowners do not set money
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aside for appliance and systems repairs
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designing spaces got together with
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Michael Herman from HSA home warranty
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I'm not sure many homeowners know what
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home warranties are so can you explain
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what they are
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sure Debi a home warranty is a service
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contract that provides valuable
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protection for the most important
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investment that most families make their
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home the warranty covers the major
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mechanical systems in the home such as
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the heating and air conditioning major
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appliances plumbing electrical and the
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water heater in addition you can even
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purchase coverage for your swimming pool
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hot tub or many other items as well so
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today everyone's schedules are so ki and
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if something comes up that you don't
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have planned in your schedule it can
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really throw your your week off yeah and
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you know what it always seems to break
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when we're at our busiest okay so what
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we like to do is when you have that
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problem we take care of it for you you
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call us and we've got qualified
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pre-screened contractors that we can
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send to your home you don't have to
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worry about finding someone who is
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reputable raining or doesn't want to
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call you back when you call absolutely
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absolutely
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so that convenience is a big part of the
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value that we bring to our customers as
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well okay so how does it work if we have
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home owners insurance do we need both or
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do they work together great question
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Debbie this comes up a lot when we talk
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about home warranties so what homeowners
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insurance does is it covers for
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catastrophic loss in your home things
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like fire damage theft storm damage we
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cover the mechanical failures that
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happen just due to normal use and age
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the mechanical systems in your home okay
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truthfully the two work together hand in
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hand quite well the national average
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cost of repair and replacement without a
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home warranty on covered items can run a
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homeowner from about $100 for some items
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to thousands of dollars for some of the
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more expensive and most important
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appliances and mechanical items in your
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house okay Debbie we've talked about all
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the different systems in the home this
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is the air conditioning system it's the
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big one okay so this is the outside
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portion of the air conditioning system
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it's called the condensing unit we were
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inside in the garage we looked at the
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inside portion the air handler that has
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the evaporative coil in it so the middle
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of the summer and a major heat wave hits
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all right you do not want this to break
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down yeah right but if it does
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unfortunately if you do not have a home
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warranty there's some real challenges to
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getting service on it right and it could
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be a few days it could be a few days it
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could be even longer if you have a home
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warranty
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we've got proprietary relationships with
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service contractors in addition to that
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we also have relationships with
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suppliers for the actual replacement
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equipment if it needs to be replaced
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it's an ALICE you're good to go right so
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we can avoid some of those unnecessary
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delays right back inside the house
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Michael points out many items that you
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would expect to be covered and some
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others that you may not have even
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thought of Debbie we have coverage
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available for all the major appliances
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in the kitchen including the
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refrigerator the dishwasher built-in
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microwave oven and the oven range
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appliance claims are some of our most
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common claims what happens if an
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appliance is too old to find parts to
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repair it no problem Debbie the warranty
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provides repair or replacement coverage
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so in a situation such as that if the
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parts no longer available we would
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provide a like-kind system replacement
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we look at every single claim as an
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opportunity to prove our value to our
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customers the hot water heater is one of
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the most important things we cover in
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the home the life expectancy of a water
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heater is around 10 years and when they
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fail they can cause a real mess what
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about the plumbing system Debbie we have
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coverage available for all sorts of
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items in the home
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that's fall in the plumbing category
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this includes faucets drain lines water
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lines fixtures in the bathtub or shower
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we even provide coverage to unclog
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drains stoppages debbie the warranty
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provides coverage for the doorbell
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system lighting fixtures attic and
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exhaust fans ceiling fans the list goes
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on and on so let's talk about pricing
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Debbie pricing varies some region to
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region throughout the country but
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typically a homeowner can expect to pay
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forty to fifty dollars a month for a
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pretty comprehensive warranty plan it's
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a matter of fact on average every one of
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our customers has a paid claim are there
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any other charges that we would have to
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pay maybe like a deductible every time
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you initiate service there is a trade
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call fee that you have to pay typically
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that's the only cost that you're going
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to incur however there are some
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instances where there may be an
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additional charge for something like a
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permit okay that the warranty does not
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provide coverage on and where can our
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viewers learn more
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well we encourage them to go to our
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website at www.archives.gov/calendar
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we really have been hitting on the
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topics every homeowner should see like
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guess what oh we are out of time but you
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can always visit our website check out
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videos from today's show right and all
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you do is go to designing spaces TV bye
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for now I'm David Jones and I'm Debi
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Marie
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bye bye you can visit these websites to
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learn more about the participants on
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this edition of designing spaces
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