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Introduction to CIBC Online Banking and Mobile Banking - YouTube
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What if sending money
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were as easy as sending an email?
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Imagine using your phone
to pay for coffee,
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depositing your paycheque
by snapping a photo
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or checking your bank balance
with a glance at your watch.
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CIBC brings your bank
and your money
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to you,
wherever you are.
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This is banking
that fits your life.
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â«
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Registering for digital banking
is easy.
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Just download the CIBC
Mobile Banking AppÂź
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or head to cibc.com to start.
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Enter your debit
or credit card details
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and select âRegisterâ.
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For your security,
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tell us where to send
your verification code.
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When you receive it,
enter the code.
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Then create a password.
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And thanks to
one-time registration,
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youâre ready to bank
from your mobile or desktop device.
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If you ever need it,
select âForgot your password?â
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and follow the steps
for a reset.
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If your device supports
fingerprint sign-on,
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you can use that to sign on.
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And the Mobile Banking App
even works on your Apple Watch.
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â«
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From CIBC Mobile BankingÂź
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or CIBC Online BankingÂź,
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select âMy Accountsâ
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and you can check balances,
find recent transactions,
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and read eStatements.
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Selecting âTransfersâ
from the main menu
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lets you transfer money
between your accounts.
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Want to pay a bill?
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To pay a bill using
digital banking,
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select âBill Paymentsâ
from your mobile device or desktop.
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To add a bill,
search for your recipient
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or payee and select it.
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You can even give it a nickname.
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Then, enter your billâs
account number.
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For your security,
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tell us where we can send you
a verification code.
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When you receive it,
enter the code.
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To make a one-time payment,
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select the payee,
enter your amount,
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and select the account
you want to pay from.
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Then, confirm the details.
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Your payment will be processed
in 1 to 2 business days.
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You can also set up automatic
recurring bill payments.
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Now you can confidently
stay on top of your bills -
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anytime, anywhere.
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To transfer money,
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start from CIBC Mobile BankingÂź
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or CIBC Online BankingÂź
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and select Interac e-TransferÂź.
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Add a recipient,
save that recipientâs details
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and enter the amount
you want to send.
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Create a security question
for your recipient to answer.
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For your security,
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tell us where we can send you
a verification code.
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When you receive it,
enter the code.
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Within 30 minutes,
your recipient will get an email
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notifying them of the transfer.
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With a few clicks
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and the correct answer
to your question,
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the transfer is complete.
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Weâll notify you when your
recipient accepts the transfer.
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If your transfer isnât
accepted after 30 days,
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you can reclaim it.
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And if you want to cancel the transfer
before itâs accepted,
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itâs easy to cancel that, too.
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CIBCâs alerts help keep you
on top of your finances
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by sending you free automatic
messages to your phone,
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email or Message Centre.
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Using CIBC Online BankingÂź,
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select âManage My Alertsâ.
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Then, choose the alerts
you want to use.
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Weâll remind you when
payments are due
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and even when thereâs
suspicious activity on your account,
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so you can avoid late fees
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and stay on top
of your account activity.
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Look at all you can do
in the âCustomer Servicesâ section
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in your CIBC Online BankingÂź,
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on your desktop or mobile web.
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Update your personal details
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or change your statement
preferences.
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Order cheques,
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contribute to
or withdraw from your TFSA,
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order foreign cash,
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send global money transfers,
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and stop payment on a cheque
or pre-authorized debit.
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Just enter the cheque number,
payee, amount and account
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and select âStop Paymentâ,
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all from your computer
or mobile device.
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First, endorse the cheque.
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Then, select eDeposit
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and use your smartphone
or tablet to take photos
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of the front and back
of the cheque.
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Enter the amount of the cheque
and select the account
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into which you want
to deposit the money.
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Select âDepositâ
and youâre done.
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Once itâs deposited,
keep your cheque
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for at least 5 business days
before destroying it.
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To schedule an appointment,
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select âMeet with usâ
from the home page.
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Tell us what you
want to meet about,
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choose a convenient branch,
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and select a date and time.
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Weâll send you
a confirmation email
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with the name of the person
youâre meeting with,
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and a reminder the day before.
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Select the link to add the meeting
to your personal calendar.
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If you need to cancel, go to
the appointment-booking tool
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and use the reference number
in your confirmation email
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to cancel.
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On your desk,
in your pocket
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and even on your wrist,
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with CIBC,
your bank is wherever you are.
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â«
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