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Police Officer Interview Questions and Answers (Competency Based) NEW 2018 Onwards - YouTube
Channel: CareerVidz
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Hi, everybody.
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My name is Richard McMunn, from the career
guidance company, How2Become.com, and in this
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video, I'm going to give you the very latest
tips and advice on how to prepare effectively
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for the all-new police officer competency-based
interview.
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Now, things are changing within the selection
process to become a police officer, so for
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those people who are going to a competency-based
interview, 2018 onwards, this will apply.
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So, make sure you got a pen and some paper,
and take notes of the hints and tips that
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I'm going to give you.
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And then, at some point during this video,
I'm going to tell you where you can get further
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information to help you be fully prepared
for the new police officer interview.
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So, the interview, same as before, will last
for approximately 20 minutes in duration.
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You're going to get asked four initial questions
and you've got five minutes to answer each
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one.
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Now, five minutes doesn't seem like a long
time, but it is, so you should make sure before
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you go to the interview you have your responses
prepared, okay?
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Now, the interview questions are sample ones
that I'm going to give you now.
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I'm not saying these are going to be the exact
ones; that would be wrong of me to do that.
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But based on my own experiences of working
in the emergency services recruitment and
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also being involved in developing core competencies
for these kind of roles, these are the kind
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of questions I recommend you prepare for in
addition to the ones that you'll prepare for
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following your own research and the information
that I'm going to give you at the end of the
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interview.
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So, when you go in to the interview.
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Make sure you dress smart.
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You may be invited to give a handshake.
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If you do, make sure it's a firm handshake
and look the interviewer in the eye, obviously
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not aggressively, but politely.
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When you shake their hand, give a good, solid
first impression.
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So, when you enter the exam room, make sure
you dress smart, you sit up straight in the
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interview chair.
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These questions that you're going to get asked
are based on your past experiences, and that's
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a key, important note to mention at the early
stage of this video.
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Write this down: you have to come up with
sample responses based on your past experiences,
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okay?
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So you can't make them up.
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They actually have to be specific examples
that you've been in.
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So if I was to say to you - and this isn't
the question, by the way - but if I said,
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"Give us an example of when you've worked
as part of a team," okay, you'd have to give
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a specific situation that you've been in the
past where you've worked with other people
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as part of a team to come up with a successful
solution, a successful outcome, and that's
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the important part.
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I'll also tell you during this video how to
structure your responses.
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So, it has to be a specific one.
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What you don't want to do, and many people
do this when responding, is they say, "Well,
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if I was in a situation when I was working
as part of a team, this is what I would do..."
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That's no good, okay?
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You will get very few marks for that kind
of response.
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Make sure it's specific, something that you've
been in before.
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Now, following the questions, the interviewer
will ask you the question, you will respond,
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and then be prepared that you may get asked
probing questions, okay?
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Now, probing questions are, for example, "How
did you demonstrate fairness in that particular
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situation?"
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Because you're going to be assessed against
all of the competencies and values for becoming
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a police officer, and you can find out what
they are in a separate video that I've created
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for you.
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So, "How did you demonstrate fairness in that
particular situation?"
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So the assessor, the interviewer, might be
looking to probe further to get that information
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out from you.
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Also, a probing question might be, "What did
you learn from this experience?"
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So if you tell them about a situation where
you helped someone to overcome a difficult
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situation, they might say, "What did you learn
from that experience?"
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Okay?
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So be prepared for probing questions.
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"Would you do anything differently if the
same situation arose again?"
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That's an example of a probing question.
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That's a difficult one, because you might
think, "Well, no.
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I wouldn't do anything different because I
think I handled it well."
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If you were going to say that, then you should
say to the interviewer, "I assessed my performance
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following the situation and I looked into
it, and I felt that I'd handled it well.
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However, I am always looking to improve, and
if something did occur where I thought, 'Well,
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I could do that better,' then I would be open
to that."
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Because then you're open to change, you're
open to developing yourself as an individual,
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and that's important in the role of a police
officer.
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"How did the other person react to what you
said or what you did?
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How did they react and how did you feel about
that?"
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So be prepared for, potentially, lots of probing
questions.
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And again, when I tell you where you can get
additional information, we will help you prepare
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fully for those.
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So, let's have a look at some sample police
officer competency-based interview questions
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based on your previous experiences.
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Like I said, these are not the interview questions
that you're going to get asked.
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These are the ones that I've come up with
for you based on my experiences of this kind
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of interview, okay?
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And don't forget to do further resource...sorry,
further research with the resources that I'm
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going to give you, and come up with your own
sample responses as well, and sample interview
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questions.
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So, first question.
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"Describe a situation where you have helped
or supported either an individual or a group
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of people."
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Okay, so, I'll say that again.
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"Describe a situation where you have helped
or supported either an individual or a group
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of people."
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And again, think about probing questions.
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How did the other people get involved?
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Did you work as part of a team?
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What was the reaction of the individual or
the group following the manner in which you
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supported them?
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Second question, "Describe a situation where
you have demonstrated empathy towards an individual."
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Okay, so remember that the police core competencies
are based on values.
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So, "Have you ever demonstrated empathy?"
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And don't just come up with a fictitious scenario.
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You have to actually have been in that situation.
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"Describe a situation where you've demonstrated
forward thinking."
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Okay.
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When you've been creative or forward thinking,
and that might be, I would suggest, in a work-related
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situation where you've come up with an innovative
solution to a problem or you've been creative.
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Okay.
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So, you've taken the lead, you've thought
about, how can we resolve this difficult situation,
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and you've been forward thinking in your approach.
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That's really important in the role of a police
officer.
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Next question.
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"Describe a situation when you've come up
with a creative solution to a problem."
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Very similar to the previous one.
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The next one, "Describe a situation when you've
helped somebody to overcome a difficult situation
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or a challenging problem."
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Okay.
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So, do you know anyone in a work situation
or outside of work where you've helped them
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overcome a difficult situation or a challenging
problem?
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What did you do?
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What did you say?
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And also, what was the outcome?
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And whilst on that, and I mentioned this at
the beginning, there's a certain technique
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that I recommend you use while preparing for
your responses to the interview questions,
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and that's the STAR technique.
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So, write this down.
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First of all, explain what the situation was
that you were involved in, then explain what
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had to be done.
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That's called the task, okay?
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So situation and then the task.
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What did you have to do or what did others
have to do in order to achieve a successful
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outcome?
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The third part of the STAR technique is action.
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What action specifically did you take and
what action did other people take?
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And then finally, R for result.
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What was the result?
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My advice is to make sure that the result,
the outcome, is a positive one.
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It's a successful one.
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So, based on the initial situation.
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So if the question was, "Describe a situation
where you've helped or supported either an
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individual or a group," you'll explain the
situation, the task, what did you have to
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do to get to that successful outcome, what
action did you take and then what was the
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result.
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The probing question might be, "Would you
do anything differently next time?
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How did the group or the individual react?
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Did you have a debrief at the end?
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Would you do anything differently?"
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So, that's a very brief introduction to the
new police officer interview competency-based
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kind of sample questions.
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If you want to learn more and accelerate your
learning forever and be fully prepared, click
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the link directly below the video and it will
take you through to a page where you can get
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an excellent resource, and this resource has
been helping people lots recently to successfully
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pass the selection process.
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We're confident that it will help you prepare
fully for the police officer interview.
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Finally, please, I'd very much appreciate
it if you gave the video a thumbs up, and
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that will motivate me to do more videos for
you.
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Please subscribe to the channel, and if you
have any questions at all about either a police
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officer interview or the entire selection
process, please put the comments that you
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have, or the questions, below the video in
the comments section.
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Also, if you want me to do another video for
you, please put it in the comment section.
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Thank you very much for watching.
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I wish you all the very best in your pursuit
to becoming a police officer.
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