How to fix Permanent limited PayPal Account [PROOF INSIDE] - YouTube

Channel: Jones Mbuso

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so hello friends and welcome to the channel my聽 name is jones in this video i'm going to show you聽聽
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how you can fix a permanently limited paypal聽 account so recently when you see here on the聽聽
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screen i received this message from paypal聽 saying you can no longer do business using聽聽
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paypal聽then they are claiming that they did聽 a review and decided to permanently limit聽聽
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my paypal account after finding out there was聽 potential risk associated with my paypal account聽聽
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now looking at the reason for why they banned聽 my paypal account which they claim as potential聽聽
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risk it is very difficult to determine exactly聽 what offense i committed so upon contacting them聽聽
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they said it's probably something to do with聽 the user agreement i broke the user agreement聽聽
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so i thought now i've been doing everything聽 correct with paypal聽i've been receiving funds聽聽
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transferring funds and making payments online and聽 as you all know that i'm an affiliate marketer聽聽
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i receive a lot of commissions from online and i聽 use paypal as my payment platform so this was a聽聽
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very big big problem for my business and i needed聽 to fix it right away so what i decided to do is to聽聽
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go right ahead and contact paypal聽to fix my聽 account and this is what i'm going to show you聽聽
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exactly what i did to get my account lifted from聽 the permanent ban of cause it's not a guarantee聽聽
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that this will work for you but this is how you聽 fix your permanent banned paypal account if this聽聽
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method does not work because the method in this聽 video is the last resort if it doesn't work for聽聽
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you you can use the paypal account for a relative聽 with your business otherwise if you are unable to聽聽
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get your paper account definitely there's nothing聽 you can do so the first thing i did was i tried to聽聽
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call paypal themselves now before we go into the聽 details of what i said what i did and the likes聽聽
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let me just show you a message i got from paypal聽 which was saying now account access restored and聽聽
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i'm going to show you everything i did to get this聽 message and you can see here on the screen they聽聽
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are saying hello jones account access restored so聽 initially yes after they banned my paypal account聽聽
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i tried to call them and you know when you try to聽 call paypal you know these customer care services聽聽
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you have to choose this button to speak to an聽 agent you have to first of all to talk to a bot聽聽
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and as you're talking to a bot even your聽 service provider is charging you for that core聽聽
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and if you're not based in the united states聽 even more expensive to make calls to paypal聽聽
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however i did decide to call paypal directly and聽 when i called when i reached customer agent you聽聽
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know language barrier they couldn't understand me聽 clearly there was also a bit of noise until they聽聽
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had i had to hang up and go back again聽 maybe it was the network or something聽聽
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but again when i called back i was directed聽 through the autobot and the likes and i ended聽聽
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up spending quite a bit of an amount trying just聽 to call paypal to fix this. upon realizing聽聽
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that trying to call paypal was not working out and聽 using the message center when my papal account got聽聽
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permanently banned i was unable to access the聽 inbuilt message center i had to email them and聽聽
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email usually takes two to three days to get a聽 response so the best i could do is try to find the聽聽
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direct email to contact paypal and luckily after聽 looking out around on the internet i did find聽聽
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an email that was for the executive office聽 now these are the people that directly handle聽聽
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matters to do with the limitations on paypal so聽 i explained to them what happened in my paypal聽聽
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account because initially before my paypal account聽 got permanently banned what happened is that聽聽
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i created an invoice and in that invoice there聽 were some medical terms and those medical terms聽聽
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might have triggered the auto feature聽 the auto security feature in paypal聽聽
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that resulted in it thinking that i was selling聽 drugs okay and that's the only thing i concluded聽聽
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that that was the cause because initially i am聽 aware that paypal does not allow the selling of聽聽
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drugs and i wasn't selling any drugs but initially聽 there was a medical team in my invoice because聽聽
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there was an article that was written about聽 those medicines and in order for the client聽聽
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to know exactly what was the invoice for i had to聽 indicate the article title which was medical based聽聽
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all right so now i explained to paypal that this聽 was the case and and i've immediately sent out聽聽
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the invoice a few seconds later i got permanently聽 banned however i soon got an email back and they聽聽
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said your account we found potential risk with聽 your account unfortunately we cannot remove聽聽
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the ban after contacting them and the likes now聽 immediately i saw that i was not getting anywhere聽聽
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with reaching out to paypal i decided to file a聽 complaint because i know i was not wrong so what聽聽
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i did i went to a site known as the beta business聽 bureau now because currently i was in my original聽聽
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country or my country of citizenship where it's聽 not in the united states when i try to access聽聽
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the site where i can file a complaint that site is聽 for the united states which is known as the bbb.org聽聽
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now this is the better business bureau聽 website where you can file complaints聽聽
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related to companies in the united states what聽 i realized i got a 403 forbidden error meaning聽聽
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that i'm not allowed to access the site so i had聽 to use a vpn because at the currently i was not聽聽
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in the united states so i had to use a vpn聽 to access the website and once i turned on聽聽
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my vpn i'll provide a link to the vpn that i use聽 but it's best to use trusted vpn services right聽聽
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all right so this is the beta business bureau聽 site where i decided to file a complaint聽聽
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with paypal okay so what you need to do is file聽 a complaint here by coming to the beta business聽聽
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bureau and here they'll ask you what you want to聽 do and when you scroll down to the bottom you can聽聽
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see here where they say file a complaint so all聽 i did is just to start and defile a complaint聽聽
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you can also write a review about a business so聽 that the better business bureau knows exactly what聽聽
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type of services these businesses in the united聽 states are offering to clients so what i did is go聽聽
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right ahead and click there for a complaint upon聽 clicking that i was asked for information about聽聽
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where i stay or what is my email what businesses聽 i'm complaining about so i did exactly that聽聽
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and once i submitted the complaint i received聽 this case number by the beta business bureau聽聽
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now the advantage of using the beta business聽 bureau is that once you file a complaint with them聽聽
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they'll be the ones to contact the business and聽 ask for an explanation and ask for a response for聽聽
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them to respond to you the client so since paypal聽 was not treating me as i wanted or i expected聽聽
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through the beta business bureau they had to聽 give me a response and a clear explanation聽聽
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why my paypal account was indeed limited so this聽 was the complaint that i found and this was my聽聽
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case number i was given you can even find it聽 on the beta business bureau website so now聽聽
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after they we contacted paypal it took some days聽 about i don't know if it was 21 days then i got a聽聽
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response that paypal has responded so i went to聽 my complaints page and this is where i had the聽聽
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response from paypal so you can see here complaint聽 filled by jones mbuso now if i scroll down here聽聽
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you can see saying case closed and resolved and聽 now this was my complaint this was the response聽聽
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from paypal that they gave me so they said dear聽 jones my name is shushmita with paper office of聽聽
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executive escalation the same office that i had聽 contacted personally is the one now responding to聽聽
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me right now and they now started to explain what聽 they happened so i'm just going to read this if聽聽
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you don't want to read this you can actually stop聽 right now but let me just read it and you hear the聽聽
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explanation thal paypal gave in for permanently聽 limiting my account and what steps i have to do聽聽
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in order for my account to be restored so here聽 is what they said i regret any inconveniences聽聽
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caused due to the account limitation i assure聽 you that it was never our intention to cause聽聽
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any inconveniences to our customers we are聽 always committed to helping our customers聽聽
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to the best of our capabilities please allow聽 me to further explain on this matter then聽聽
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they said in order to prevent fraud and聽 help ensure the safety of paypal' system聽聽
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paypal routinely reviews account activity聽 then they say on march 9 2022 we carefully聽聽
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consider a number of factors that when we聽 viewed together indicated that there was聽聽
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a high level of risk associated with your paypal聽 account the following risk factors were identified聽聽
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and this is where they explained now your account聽 is being accessed from different geographical聽聽
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locations come on we're doing business we travel聽 a lot we move from one place to the other so聽聽
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this shouldn't be a factor people move okay and聽 especially business people they move from one聽聽
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place we travel we can access our accounts from聽 wherever we are in the world then they said your聽聽
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account was accessed using an enormous proxy聽 service which is restricted activity as defined聽聽
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in the restricted activities host and we did it聽 damages section of the user agreement so this this聽聽
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was something they could have explained because聽 at some time sometimes when i'm trying to access聽聽
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certain websites i do use vpns of course and if聽 they had explained this i was not aware of this聽聽
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so initially now they were coming clean okay聽 they're coming clean and telling me exactly聽聽
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what was the problem so it might have been the聽 case that i'd access paypal while my vpn was on聽聽
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which i always discourage if you've been following聽 me on the channel or have seen my tutorials on聽聽
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how to create a paypal account a business paper聽 account i always say do not use vpns okay do not聽聽
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use any vpns just use your original internet聽 home internet service provider and the likes聽聽
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don't use any vpns when accessing paypal that's聽 a no-go area so now on march 9th 2022 paypal聽
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unable to mitigate review risk associated with聽 your account as a result people decided to聽聽
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place a permanent suspension on your account all聽 right so now they explained that and the likes聽聽
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then now this claim upon the receipt聽 of the complaint upon my complaint now聽聽
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when i contacted them to ask what was聽 happening i was just told there's a聽聽
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potential risk and no further explanation now聽 they now explained further upon the receipt of聽聽
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the complaint now when they received my聽 complaint from the beta business bureau聽聽
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uh here is the the customer's chaos provider says聽 they reached out the department on april 1 2022聽聽
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and they conducted an additional review of the聽 account and confirmed the permanent limitation was聽聽
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placed in error together they are saying it was聽 an error and they removed the permanent limitation聽聽
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and they say we apologize for any inconvenience聽 this area may have caused let me be honest i聽聽
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quite missed a lot of business during聽 this period one month in terms of business聽聽
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losing a potential cash in in terms of business聽 have clients who cannot pay me using other means聽聽
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apart from paypal so yes this was a very big聽 inconvenience and i lost out a lot actually聽聽
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so later on they asked me to provide the proof聽 of address and to provide to clear an outstanding聽聽
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balance that i had which was pending because聽 initially i had an overdraft on my paypal account聽聽
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okay of course that's not the case for this聽 matter so initially they asked me now to provide聽聽
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my details like my passport my business details聽 and the likes so upon doing that then now聽聽
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my access to my paypal account was restored and聽 i'm able to use my paypal account so if you do聽聽
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contact people via phone email and the likes if聽 they don't respond they don't leave the ban and聽聽
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you know that you deserve a right to know why聽 they banned your account or you know that you聽聽
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did not violate any user agreement or any rules聽 simply file a complaint with a better business聽聽
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bureau and 98 of the time i've seen people聽 who have used the beta business bureau聽聽
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their paypal account has been lifted okay聽 the ban has been lifted so thank you very聽聽
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much for watching this video if it was聽 helpful give it a thumbs up and if you have聽聽
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any signs yes let me know if you've聽 also have experienced a ban on your聽聽
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paypal account so thank you very much for聽 watching this video see you in the next one