Giving birth costs a lot. Hospitals won't tell you how much. - YouTube

Channel: Vox

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That鈥檚 my wife. And she鈥檚 pregnant.When you have a baby, there are lots of costs to
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consider. Isabel: Carseat, and a bassinet, a baby carrier, thermometer. Johnny: Wait,
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wait, but how much is the actual hospital birth going to cost?
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Healthcare in the US is significantly more expensive than in other countries. Some experts
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say that this is partly because consumers don鈥檛 go around looking for prices comparing
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them between hospitals. Like they do when they buy a car or anything else for that matter.
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So I decided it鈥檇 try it out. And see if there was any way to discover in advance how
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much we would be paying for our baby鈥檚 birth. What happens next is at once depressing and
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horrifying, showing how broken and expensive the American health care system is.
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There's no way I'm the only person who's ever had this question. Childbirth in the US is
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the number one reason why people go to the hospital. Almost 4 million women are going
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to give birth this year and most births are relatively uncomplicated. So you would think
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that with such a common procedure the price would be generally well known.
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VO: I wanted to know how much child birth usually costs, so I did what any good child
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of the internet would do
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I found this really disturbing study from the Yale medical school .It analyzed almost
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800,000 low risk deliveries in the US, looking for the variation in cost just for the facilities,
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meaning the hospital rooms and supplies and stuff like that.
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For just the cost of the hospital room, this study found that the price varied between
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$1,189 and $11,986. So I realized I am going to have to go ask the specific hospital where
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my wife is giving birth figure this out. Every hospital has a giant list they call the chargemaster
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which details all the services they provide and what they cost. And each item and service
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in the hospital has a code. If a doctor spends 20 minutes with you, that鈥檚 a different
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code and a different price than if they spent 40 minutes with you. Your insurance company
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then negotiates a lower price for every single item on the list. So when my wife goes into
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the hospital, The nurses have a bar code scanner that they use to scan every item she will
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use. Everything from the IV tubes to the Ibuprofen gets scanned onto the bill. At the end of
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it all, they put all the codes and prices onto one piece of paper which they call a
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鈥渃laim" and send it off the insurance. The insurance looks at it and pays a certain percentage
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of it based on my policy. The hospital then sends the remaining balance to me. So I figured
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if I could get my hands on that master list of prices I could add up the price of the
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delivery. Right? Well it wasn鈥檛 that easy. I called the hospital where Isabel is going
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to give birth and got a message machine. So I decided to call a some other hospitals to
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see if anyone could give me general pricing information about the cost of birth. So my
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wife is pregnant. My wife is pregnant. My wife will be giving birth. My wife's pregnant
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and I'm trying to get an idea of how much different services cost. Items that would
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be on a bill. Different costs associated with labor and delivery. Hospital: One moment.
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Ok give me one moment let me talk to my team lead. Certainly, let me connect you with the
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billing office. I can connect you with our financial coordinator. What I'll have to do
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is transfer you to the pricing line. I can transfer you. Johnny: So now I'm being transferred
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to another line. Or something. I don't know. They're transferring me somewhere.
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Answer the phone. Message Machine: I will be out of the office until Monday February 18th.
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Johnny: I'm going to hang up and try this again. Message Machine: You've reached the
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voicemail of Patient Priceline. I will be out of the office until February 18th. Johnny:
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Everyone's out of the office. All agents are currently busy with other customers. Currently,
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all of our operators are busy. I'm sorry, extension 59 didn't answer. Mash up of hold
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messages. Johnny: No music this time? I just have to sit her on hold with no music. I'm
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just trying to see if I can get a number. Hospital: You will not get a copy of that
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until after the procedure. Johnny: Ok. Do you have that information though in terms
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of like how much certain items cost? Hospital: no, um they will not present the cost until
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after. Johnny: So there's literally no way for me to discover what the cost is until
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after I buy is that right? Hospital: We do not keep that information on hand. Everything
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is processed after. Johnny: Certainly that information exists in your hospital system
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somewhere. Hospital: The itemized copy, all of that information is done after the procedure,
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not before. Johnny: I haven't heard a single number from anyone about how much anything
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costs. This is actually starting to become frustrating. Finally, after two weeks and
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thirty phone calls I got ahold of a pricing consultant from the hospital where Isabel's
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going to give birth. I finally just got a call back from a pricing consultant I wasn't
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able to record it because she called me out of the blue. She had taken down all my insurance
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information and was able to run it through her system and come up with an estimate quote.
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And finally for the first time in two weeks, I heard a number. She said I would be paying
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$347 for my wife's birth. She wasn't able to give me a breakdown of what that meant
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or any items specifically. She was able to only give me that number. And when I pushed
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on certain items she said she frankly didn't know. Apparently prices in a hospital are
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beyond even a pricing consultant. And then one day, this happened. I think Izzy may be
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going into labor. Here we go.
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I forgot about healthcare prices for a moment and watched
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my amazing wife go through a night of painful labor. She was the hero of the night and at
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the end of it, we had a new member of our little family. Oliver was born with no complications
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and a two day stay in the hospital. All very typical.
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Well, I got the bill back in the mail
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The insurance negotiated a lower--[Oliver cries]. So the bill that came to us--[Oliver
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cries] So the bill that came to -- [Oliver cries]. Isabel: We got the final bill back
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and the hospital charged sixteen thousand dollars. The negotiated price with the insurance
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company was eight thousand dollars. They covered 90% of it and sent us the bill for $841 dollars.
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Johnny: That's 500 dollars more than the pricing consultant quotes me for a typical, uncomplicated
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birth which is what Isabel had. Our healthcare system suffers from a big problem which is
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that there's huge variation in costs. But what seems to be the bigger problem is that
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us consumers have no tools to find out where we fall in that pricing variation. The hospital
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down the street could be a fairly cheap hospital or it could be an extremely expensive one--it
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could be 10 time more expensive than the cheap ones. You have no idea and there's no way
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to tell. And hopefully someday this will change. But in the meantime, we got a really cute
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baby out of this whole thing. So, I'm not complaining.
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Thank you for for calling the patient Priceline. At this time we are assisting other callers.
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