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Wyndham Resorts Sued For Allegedly Deceptive Timeshare Sales - YouTube
Channel: The Ring of Fire
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For decades, American consumers have been
talking about the fact that they got duped
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by a timeshare.
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You know, it's been the subject of sit-com
episodes.
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Comedians have taken up the issue of timeshares
as possibly one of the biggest scams that
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corporations have really ever pulled on American
citizens.
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Well, believe it or not, there's actually
some decent timeshares out there, but there's
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also some really bad actors in the timeshare
business.
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Joining me now to talk about what's happening
is Scott Hardy with Top Class Actions.
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And Scott, you've seeing the jokes just as
I have, you know, people out there joking
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about getting duped into buying this timeshare.
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You know, most people don't even necessarily
understand what a time share is.
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But a lot of us thought, okay, maybe this
is just something that happened in the 70s
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and the 80s but this is still going on today.
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And as I mentioned, there's some decent ones
out there.
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You know, you could, you could probably get
a good deal, but there's also some people
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who are looking to make a quick profit.
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And that's what we're seeing right now with
a new class action lawsuit, isn't it?
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Exactly.
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It's, it's not like when I was a kid, my parents
at a timeshare in Pinetop, Arizona.
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It, they got, they bought in, they had a week
every quarter, and so at least a week every
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quarter we'd go up to pine top for at least
a few days and spend time at this timeshare.
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It was great, but it was very easy to understand
and if you didn't want to use that week, you
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could put it in your bank and we go to other
places or around the country.
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Now the Wyndham class action is stating that
it's not that simple anymore.
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Now when you go ahead and you go to that timeshare
meeting and you buy into it, you're issued
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points instead of just saying, I get a week
at this resort every single year.
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No, no.
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You get points and if you want to use those
points, you better book that at least a year
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in advance.
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If you don't book it a year in advance, it
may not be available.
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Oh.
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But don't worry if it's not available, you
can always buy more points.
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And so you're constantly spending money to
go ahead and to use your timeshare that you've
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already paid for.
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I mean, it's so bad that one of these, one
of the allegations within the class action
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is that they weren't even issued a parking
pass for their existing timeshare that they'd
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already bought into until they attended another
hours long meeting for an upsell.
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I mean, come on, what the heck is going on?
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You know, that's, that's part of the thing
too, is always with the upsell.
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You got to sit through the meetings, you got
to go to these events, you have to be there.
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And then to add on to the fact that, oh, if
you actually want to use this thing you've
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already bought, you have to pay us more money.
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I mean, you know, consumers, obviously were
not aware of this when they purchased from
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Wyndham resorts here.
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This was just what Wyndham kind of sucked
them with with the, the fine print, you know,
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getting them to sign these documents and then
revealing, oh totally forgot to give you these
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other pages of it.
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But that's all right.
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You've already signed.
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We've got you now and hopefully, you know,
these claimants here will be able to get Wyndham
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to stop this practice.
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Because that's the ultimate goal with this
is not just to get these people some of their
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money back and to get them to be able to use
the product they purchased, it's to get this
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to stop.
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Because if these lawsuits are not filed, Windham
has no incentive whatsoever to stop doing
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this, do they?
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Exactly.
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They'll keep doing it.
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You know, they've already gotten dinged before
in the past a couple of times.
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They've already paid out millions of dollars
as part of their timeshare practices, but
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they keep figuring out new ways, according
to this class action to really dupe their,
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their buyer's into spending more money.
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I mean this, this article has received more
than 165 comments, 824 shares.
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And that's a lot of people that are saying
that are sitting there online complaining
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about this process, this process.
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They're not saying Wyndham's a bad resort.
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They're not saying they're bad hotels.
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They're saying we love them.
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We just like to be able to use it and get
what we paid for and I think that's a very
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fair thing to ask.
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Oh, absolutely.
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And, you know, you made a good point there
is that Wyndham in this particular instance
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appears to be a repeat offender.
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You know, they've already been popped by state
governments.
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Back in 2007 there was another class action
lawsuit against them.
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And then here we are, 12 years later, we've
got another one.
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Wyndham has clearly been laying out a pattern
of behavior for lawyers to follow, which really
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leads me to believe that, I think the plaintiffs
have a very good shot at a victory here.
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When you can establish that, look, the company
did it, then they did it here and now they're
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obviously doing it again.
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Let's cut through all this.
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Let's get them to stop doing this and let's
make them pay for it so we can all move on.
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I think that's a pretty easy case for, for
these lawyers here.
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Exactly.
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You know, let's just hope the lawyers can,
can make Wyndham update, change their business
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practices and take care of the people who
love their resorts.
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And that's the big thing is if you're buying
into it, you know, yes, it's a high pressure
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sales tactic for a timeshare, but they're
buying in because they love the experience.
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They love the resort, they want to use it,
they want to be able to spend their time at
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these beautiful Wyndham properties and I sure
hope they enable that for these buyers.
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Absolutely.
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For more information about this particular
issue, follow the link in the description
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of this video.
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Head on over to Top Class Actions and while
you're there, make sure you sign up for their
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weekly newsletter.
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Scott Hardy with Top Class Actions.
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Thank you very much for telling us this story
today.
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You're welcome.
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Thanks for your time, Farron.
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