ZenBusiness vs Incfile 2022 馃憯 Who Has The Best LLC Service My Honest Recommendation 馃敟 - YouTube

Channel: LLC Nerds

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Online legal services can assist you in resolving certain simple legal matters without the need
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for an attorney.
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Today in this review, I will be reviewing two of the best legal services out there:
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ZenBusiness and Incfile.
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I will first give a brief overview for both companies and then I鈥檒l dive into the head-to-head
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comparison of these two legal services in terms of price, features, ease of use, and
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customer service.
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After that, I鈥檒l go through its pros and cons and finally give my final verdict.
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first click on the link in the description or type this into your browser it will take
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you to my special discount page where you will get the best deal currently on offer
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zen business is still a young company compared to its competitors in the industry it was
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founded in 2015 and it is currently operating in texas usa despite its age zen business
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was able to acquire and help thousands of small business owners and beginner entrepreneurs
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meanwhile inc file was already operating since 2004 helping more than 500 000 businesses
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by providing different business formation services since then it became one of the most
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popular and in-demand incorporated service providers and even becoming as famous as legalzoom
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if you're looking for an online legal service you'll most likely want to know about how
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a particular service measures up in terms of price features ease of use and customer
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service let's see first do offers better monetary value choosing a winner between inc file and
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zen business when it comes to their pricing is a hard task to do because in the industry
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of incorporated service providers inc file and zen business are both known for their
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very low cost offers yet high quality services zen business offers its customers three options
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when it comes to packages starter pro and premium this order of tiers corresponds to
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the same number of packages that inc file has silver gold and platinum being the most
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expensive ones for the basic package both of them provide the following filing and preparation
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of articles of organization unlimited name availability searches unlimited email and
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phone support system free accounting and business tax consultation online document access and
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a registered agent available for one year however unlike ink file silver that costs
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zero dollars plus state fee zen business starter pack which costs 49 plus state fees does not
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include lifetime company alerts which can only be found in their mid and top tier packages
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but to compensate for that they include an llc operating agreement a virtual business
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guide a statement of the organizer and a standard filing speed to their basic package although
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having said that the upper hand in this tier still goes to ink file as they offer this
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package for free plus state filing fees which is in fact still almost impossible to beat
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for the next package ink file gold costs 149 dollars plus state fee while zen business
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pro has a total cost of 199 dollars plus state fee the former is less expensive at around
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50 both of them include all the features found in the last tier but of course with the additional
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services such as acquiring your employee identification number or ein the customer operating agreement
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worry free compliance and lifetime company alerts and a banking resolution for only one
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hundred forty nine dollars plus tafey inc file will also provide you with irs form 2553
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a business banking account and express shipping even though zen business pro package has a
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virtual business guide and expedited filing speed ink file still offers a greater value
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the last package which is also the most expensive one zen business premium only cost 299 dollars
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plus state fee compared to ink file platinum that cost 299 dollars plus state fee zen business
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premium has all the features and services found in the previous tiers plus a business
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email address and a domain name it also has some additional features like rush filing
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speed domain name privacy protection and business website features that are not included in
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ink file platinum therefore i would go for zen business package in this tier as it is
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cheaper and offers more services however i will give ink file its first win for an overall
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pricing comparison because given all the evidence we can conclude that ink file still offers
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greater value compared to zen business all the features that i will explain in this part
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have already been mentioned when i talked about their pricing this comparison will help
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you choose between inc file and zen business as we elaborate on all the services and features
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that they provide to their customers so what i'm going to do is i'll divide the section
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into three parts we will talk about the features per package in this order bottom tier mid-tier
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then last but not the least the top tier first let's talk about all the features that can
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be found both in ink file silver and zen business starter package so these packages include
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services like preparing and submitting your articles of organization that are needed when
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filing for an llc they will also provide you with their name availability search before
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officially starting the formation process this is to ensure that no other entity has
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used the same name you desired for your business by searching through your state's database
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moreover to give you a smooth and nice experience throughout your journey both of them have
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unlimited phone and email support so if you have questions regarding your business formation
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process you can reach out to them additionally while your file documents are being processed
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you can track them through their online document access feature and once it is done it's now
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available for viewing downloading and even printing ink file basic package also includes
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a free business tax consultation the same feature is also present in zen business but
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it is also called an accounting consultation furthermore both of them give a free registered
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agent available for 12 months but what does a registered agent do well a registered agent
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is actually a requirement in any state in america when you're operating an llc company
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they receive deliveries and mails from your state on behalf of your company to ensure
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that you as an owner won't miss anything concerning your business zen business has the upper hand
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in this part because aside from everything that i've mentioned it also includes services
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in its basic package like the preparation of an llc operating agreement that is needed
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to outline the ownership and setting the rules and regulation of your company while securing
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your personal assets zen business also provides a virtual business guide with a standard filing
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speed the only thing that isn't included in zen business starter pack but is included
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in ink file is the lifetime company alerts which will send you warnings and signals whenever
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you have upcoming important deadlines for their mid-tier packages inkfile offers additional
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services that you will not encounter in zen business pro package such as the preparation
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of all the needed documents and requirements then file them with your irs if ever you have
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decided to have your company taxed like an s corporation in addition to that they will
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also give you a business banking account although this is quite useless since they will already
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provide you your ein on the other hand zen business only has these features virtual business
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guide and expedite filing speed that inc file does not include in their promo we will now
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talk about their top tier packages and all the additional features unique to them starting
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with ink file honestly i'm a little bit disappointed in their platinum package because not only
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is it more expensive than zen business premium it also contains lesser features ink file
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platinum has only one unique feature and it is called business contract template which
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is essential to keep your company contractually protected meanwhile zen business premium has
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rushed filing speed for faster processing of documents and a domain name privacy that
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increases your protection therefore zen business wins this part because it has a wider spectrum
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of features compared to ink file here's a good question for you what is your business
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that you're looking to form an llc for let me know in the comment section below now let's
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look at whose platform has more edge in terms of ease of use both of them perform really
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well both of them have received high ratings based on different websites in this category
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zen business provides a personalized dashboard that will let you track what step your order
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is in while it is still being processed same as ink file it has a feature called order
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status tracking that basically lets you know the status of your order they will also provide
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you with the dashboard that has the same function as zen business ink file is said to be very
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user friendly and intuitive for beginners as you progress filling out the application
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you will encounter a few add-ons and some promotional offers that are not part of the
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package that you chose so opting into these add-ons will increase your bill but then you
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will not get surprised because ink file will let you monitor your bill by projecting it
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on the screen furthermore you will see hyperlinks and some little question marks that allow
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you to know what you are answering and will tell you what they are for on the other hand
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zen business is also said to be easy to use they will provide easy to follow instructions
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that won't take much of your time their website is very easy to navigate and you will not
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even break a sweat forming your own llc as it only takes a few minutes to register to
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their site and after that they will do the rest however some say that there are times
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in which their orders get delayed but despite some poor reviews from the customers they
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are actually offering standard rush filing speed and ink file doesn't even offer the
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latter so for this part i will give zen business a second win let's look now at how they handle
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customer support inkfile has more customer reviews compared to zen business because it
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has been operating for almost 17 years which makes perfect sense based on a website called
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shopper approved it received a rating of 4.8 out of 10 consisting of 11 664 reviews in
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total even though their representative responded quickly by answering the phone call the call
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only lasted for 45 seconds and questions were answered but not explained enough meanwhile
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their email support took longer to respond it might even take a whole day before you
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can get a reply but it provided well elaborated and more personalized answers so i therefore
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conclude that their email support answers questions better than their phone support
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zen business received the same average of stars as ink file but with a lesser number
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of reviews consisting of 4817 this rating is based on a website called trustpilot as
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i was checking their packages on their website i was able to try their chat support system
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that pops up while you're using their site it has a bot but if the bot wasn't able to
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answer your question you will get a reply from one of their representatives after a
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few minutes the answer that i received wasn't that detailed but it was still helpful aside
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from their web chat you can also contact them through phone and email they reply very fast
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while also providing helpful answers when it comes to their email support they may take
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a hold before sending a response just like an ink file even though both of them perform
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really well when it comes to customer support service i must say that zen business still
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has the advantage because it is much easier to contact compared to ink file thus zen business
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has its third win do you like the level of detail i'm providing you in my review so far
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if yes then make sure to let me know by liking my video and hit that subscribe button for
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more high quality content that i'll be releasing every week now let's look at both zen business
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and ink file strengths and weaknesses let's talk about zen business first pros it is not
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as cheap as ink file but still offers great value it doesn't have the same amount of add-ons
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that you will usually encounter with ink file their website is very easy to use and navigate
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making sure that your experience won't be as hard and confusing they will also lend
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you a hand by providing a registered agent and a feature called worry-free compliance
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guarantee which is very useful for business owners cons comparing zen business and ink
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files bottom and mid-tier packages i can say that the former still has the cheapest promos
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out there while also providing a wider spectrum of features for its price now let's take a
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look at ink file pros they have the cheapest offers you can find on the internet without
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compromising the quality they included a service called lifetime company alerts wherein they
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will give you signals by sending you an email every time to notify you with your upcoming
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important deadlines thus making sure you won't miss a thing cons you might be bombarded by
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a lot of add-ons and promotional offers that are not included in your package this may
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significantly increase your bill their customer support is hard to reach sometimes it may
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take a few phone calls before someone in your team answers and even though their email customer
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support provides well-explained and accurate answers to your questions they usually take
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a whole day before sending a reply final verdict zen business wins after testing out ink file
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and zen business offers and services i can say that if you're tight on the budget then
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go for ink file just be very careful dealing with lots of add-ons and promotional offers
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along the way but if you have the money and you're still looking for budget-friendly offers
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from the best incorporated service provider on the internet then zen business is a great
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choice for you not only does it perform very well but it also has great customer reviews
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and has a very high rating when it comes to customer service both of them offer great
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value but still zen business wins this head-to-head match with three category victories on features
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ease of use and customer service leaving inkfile with only one win on the pricing category
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if you want more details on zen business or ink file then i recommend you check out these
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next two videos here where i conduct an in-depth review and tutorial on these two companies
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to see if they're right for you so check them out and i'll see you in that next video