Top 10 Worst Fast Food Chains (Allegedly) - YouTube

Channel: BabbleTop

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People spend a lot of money going to fast food chains and they have many choices. But
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customers aren't always happy with these restaurants, and they aren't shy about sharing their feelings
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about which ones are a little less than desirable. Here are the top 10 worst fast food chains.
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Popeye’s
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In 2016, after years of decline and unwelcome customer reviews, the Popeye Chicken fast
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food chain admitted it had to do better. The management agreed with its clientele that
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its customer service had become shoddy and needed to be addressed. Strangely, Popeye's
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sales have not declined, in fact its sales have increased even though its marks on customer
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service continue to sink. Customers must really enjoy the fried chicken and other tasty choices
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as they seem willing to put up with slow and even rude employees. Customer criticism has
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to be taken with a grain of salt because of course, there are some people who just like
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to complain and service varies from location to location. With that being said, Popeye's
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has really taken strides forward with their customer service over the past couple years.
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They've really turned things around to the point where they'll be falling off this list
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in the near future.
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Cinnabon
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There are more than 1,300 Cinnabon locations around the world so the fast chain must be
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doing something right. Most people who enjoy Cinnabon's gooey sweet pastries know they
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are loaded with sugar, fat and of course, a diet-busting amount of calories. People
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are willing to put up with this unfortunate reality because the sweet rolls taste so good.
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However, when the quality starts to waver, then there is a problem; it's like breaking
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a contract with a customer. Making a delicious cinnamon bun shouldn't be too hard, but attention
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to detail is key. Perhaps Cinnabon has lost its focus on its core product because it expanded
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into paninis and the now defunct Pizzabon. Not only has the fast food chain lost focus
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on its signature item, it has compounded the problem with frivolous merchandising endeavors.
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Do you really need Cinnabon Chapstick or Cinnabon flavored vodka? Cinnabon thinks you do, but
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maybe the company would do well to refocus its efforts on the quality of its core products
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and service. Although not flashy, these measures would be improvements that would speak for
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themselves.
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Dominos
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Pizza and fast food are very popular so a fast food pizza chain seems like a no brainer.
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The problem is, you still have to execute, and Domino's has had some issues with this
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part. A pizza restaurant can't afford to be accused of putting out mediocre pies that
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skimp on toppings, but Dominos has found itself in this very spot. In 2009, Domino's put out
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a commercial where the company essentially admitted it had been putting out weak pizza
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for a while, but it was committed to listening to customers and making real improvements.
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Eleven years later, is Domino's pizza a lot better than it used to be? Taste in pizza
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is pretty subjective like any taste in food, but a case has been made by some that Domino's
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is just convenient to order, and this is what accounts for a lot of its success - the convenience
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factor and not necessarily a great pizza. This is a pretty bold charge, but is the company
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just better at marketing? In one online poll, Domino's has been smacked pretty hard with
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62% of respondents calling the fast food chain "bad," and only 16% giving the company a grade
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of "excellent." While most of these online polls aren't scientific, they should at least
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give the fast food chain some food for thought.
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Burger King
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You have to give Burger King some credit because the fast food chain does offer some interesting
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items that McDonald's doesn’t - such as onion rings and their Hershey's sundae pie.
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Burger King also goes a step further than McDonald's with its flame broiled cooking
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instead of frying. With advantages like these, you'd think the king would be laughing at
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that clown by now. The McDonald's golden arches are a world wide icon, recognized by billions
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of people. Burger King has a creepy looking king mascot that looks like an android from
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a cheesy science fiction show; McDonald's has Ronald McDonald who is one of the most
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beloved clowns in history. Many have speculated that Burger King began going downhill after
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the fast food chain was bought by an investment firm. All kinds of people can run a successful
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business, but perhaps the firm just hasn't been giving Burger King the proper attention
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it deserves and the details are slipping through the cracks. Customers tend to think Burger
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King's rival, McDonald's is the cleaner chain. McDonald's has a reputation for consistency
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that Burger King simply can't match.
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Long John Silver’s
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What would Long John Silver the pirate think of what has become of his namesake fast food
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chain? If he were a real person instead of a fictional character, he might be disappointed
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by the current state of affairs. Long John Silver's was conceived as a way to bring a
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casual seafood dining experience to people who don't live near any seaside fish eateries.
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This sounds like a good idea, but the execution of this vision has been less than successful.
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Many Long John Silver's have been paired with other fast food chains. Some of the seafood
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restaurants share space with chains like A&W. Perhaps customers could look the other way
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on all these issues if Long John Silver's was offering excellent seafood, but this is
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sadly not the case. Doughy hush puppies and fishy fish won't make customers happy. Think
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how troubled a seafood chain must be if people complain about the fish smelling too fishy.
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In recent years the chain has tried to address the issues with its menu and in 2018 began
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offering some healthier grilled options, but it remains to be seen if Long John Silver's
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will stop taking on water anytime soon.
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Boston Market
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This fast food chain was known as Boston Chicken when it was founded in 1984 in Newton, Massachusetts.
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That name was considered too limiting however, so in 1995 it was changed to Boston Market.
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Maybe less focus on the name and more focus on the chicken? It seems they didn't focus
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very well at all because the fast food chain went into bankruptcy in the year 2000 and
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was bought by McDonald's. Though McDonald's treated this more like a real estate deal
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and closed down or rebuilt many locations before eventually re-selling the franchise
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themselves in 2007. Even if Boston Market can consistently put out great tasting rotisserie
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chicken, the company finds itself beset by a lot of competition. Unlike when Boston Market
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first opened, today many supermarkets sell fresh rotisserie chicken of their own at a
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decent price. This fast food chain features a mostly traditional menu with comfort food
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like chicken pot pies, macaroni, and cheese cornbread. Customer complaints often focus
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on the food or the service, but at least one reviewer was surprised and disappointed Boston
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Market only provided plastic utensils and plates. This customer intends to bring their
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own silverware on their next visit.
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Sbarro Pizza
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Who doesn't love a hot slice of New York Style Pizza? With it's large hand-tossed thin crust,
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savory tomato sauce and perfectly melted cheese. These New York Style pizzas are often sold
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in large slices, to go. That is also the idea behind Sbarro, offering pizza slices for on-the-go
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shoppers at food courts in malls and shopping centers everywhere. The problem lies within
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the pizza itself however, it's just not that good. Their pizza slices have been described
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as too-sweet and too-doughy. Compounding the problem is the fact that the pizza often gets
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left out for long periods of time. Even though they will re-heat the slice for you, it's
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still often served at room temperature, or has that unpleasant re-heated texture and
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taste. The pizzas are just not cooked fresh to order, therefore they will always be a
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let down to anyone expecting a fresh out of the oven pizza pie. But don't take our word
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for it, in the past 15 years, Sbarro has closed hundreds of stores, cutting their total locations
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to half of what it was in the mid-2000s. Unfortunately, their lower quality of pizza was always going
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to be too much to overcome, what was once acceptable in food courts, just doesn't cut
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it anymore with so many newer, better options popping up.
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Einstein Brothers Bagels
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New Yorkers like to claim bagels as their own and can be pretty discerning about them,
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but the rest of us tend to be more open about getting a decent bagel outside the Big Apple.
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The Einstein brothers have expanded their menu far beyond bagels by offering sandwiches,
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muffins, breakfast burritos and chocolate chip cookie kits. The fast food chain also
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offers croissants, coffee cake, strudel and hash browns. Sounds like a great place to
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get yourself a nice breakfast or lunch right? It might be, at certain locations, but Einstein
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Brothers Bagels stores have failed inspections due to thing like roaches, flies, food left
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uncovered, you get the picture... Digging further there's claims from past workers essentially
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saying the company does not care about it's employees, and that the bottom line and profits
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are all that matter. When you start to hear things like managers at Einstein Brothers
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Bagels locations training employees to save food items that they should be throwing out,
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or 25 year old half-working ovens that are injury hazards, you can see this Bagel Chain
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needs to shape up if they want to actually compete with the top dogs.
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Quiznos
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Sandwiches are not very hard to make so if someone is going to pay a fast food chain
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to make one for them, it better be good. This means a generous amount of decent ingredients
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and fresh bread. Quiznos likes to toast the sandwiches but the point remains that the
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product has to go above and beyond what we could easily make without leaving home. Subway
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is the more popular brand and Quiznos’ top competition. Subway has been around a while
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and is a well known fast food chain when it comes to making sandwiches. This is why Quiznos
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tried to carve out a niche as a somewhat higher end restaurant, but sometimes this just means
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they are more expensive than the competition - not necessarily better. The plan that Quiznos
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pursued did not work and here’s the proof. Between 2007 and 2018 the fast food chain
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went from operating 4,500 stores down to about 400 stores. This is a 90% decline and an indication
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of serious issues that the company still needs to address.
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Taco Bell
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The popularity of Mexican food has surged over the last few decades challenging the
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classic fast foods like burgers and pizza. Mexican fast food items such as tacos and
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burritos are easy to make and convenient to eat. Fast food chains like Taco Bell have
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helped fuel this popularity and have profited from it. However, popularity can work against
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a business sometimes. There is a Facebook page that provides evidence that the fast
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food chain has failed to maintain its quality, and customers have noticed. The restaurant’s
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calorie counts have also come under fire. Just four of Taco Bell's Cinnabon Delights
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are a hefty 1000 calories. What about Taco Bell's "Fourth Meal" campaign that implies
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you'll crave the chain's food if you're drunk enough? Seems like the company is making fun
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of itself or worse - its customers. Either way it's not really a good look and it's part
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of the reason Taco Bell is one of the worst fast food chains.
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