馃攳
Choice Home Warranty Review - Regina - YouTube
Channel: unknown
[0]
hi my name is regina and i live in
[2]
georgia
[3]
we own a rental property in panama city
[6]
beach florida which is about a six hour
[8]
drive from here
[10]
so it's impossible for us to
[13]
be there
[15]
frequently to make repairs and to check
[17]
on things and make sure they're working
[19]
well
[21]
i was involved with another home
[23]
warranty company that
[25]
really wasn't fitting the bill for us
[29]
and
[30]
i had just ended a contract with them
[33]
when i received an email from choice
[36]
home warranty
[38]
offering me services at a great price
[42]
when i read my email and i saw the
[46]
services that choice home warranty was
[48]
offering i honestly thought it was a
[50]
little too good to be true because i had
[52]
been burned by this previous company
[54]
um
[55]
they
[57]
said you know they made all these
[59]
promises but when it came down to it and
[60]
i started to use their services
[63]
it was almost like
[66]
an insurance company when they raise
[67]
your premiums um
[69]
each year um i had had them for a couple
[73]
of years and it seemed like each year
[75]
the price was getting
[77]
higher and the services were getting
[79]
less
[80]
so
[81]
that was the reason why i decided i
[83]
didn't want to
[84]
continue with um using their services
[87]
but when i called the representative at
[90]
choice
[90]
i even said to him i you know it kind of
[93]
sounds too good to be true the price is
[95]
really
[96]
much less than you know i would expect
[98]
it to be and we spent about an hour on
[101]
the phone and we went through the plans
[103]
and we went through
[105]
my needs in our condo and the types of
[108]
appliances we had the type of building
[110]
it was um what kind of air conditioner
[113]
we had they were very thorough
[115]
and it was just um when i hung up i said
[118]
okay i'm gonna try it and
[121]
i tried it because the representative
[122]
also said that i could cancel at any
[124]
time
[125]
um
[126]
and on top of that they there was a
[128]
special offer of like three free months
[131]
if i signed up so i said what do i have
[132]
to lose
[133]
so i did and i'm really thankful that i
[135]
did
[137]
the application process was almost
[139]
seamless um when i had the
[141]
representative on the phone
[143]
he was going through the plan options
[146]
with me and um i was kind of
[149]
trepidatious about resigning with any
[152]
home warranty company because
[155]
i had such a bad experience with the
[157]
previous one
[158]
and as we went through the coverage plan
[162]
i was asking him what about this
[165]
uh a type of appliance and it's you know
[168]
five years old and
[170]
every question that i asked basically he
[172]
had a yes answer to so
[175]
i was still a little leery about that
[179]
and i decided okay
[182]
since you're giving me such a great
[183]
price
[184]
and at the same time he was also filling
[187]
out the application online for me and
[189]
then uh sent me an email to prove it to
[193]
verify and approve all the information
[195]
um and i said well since he it's myself
[197]
that since he's giving me such a great
[199]
price and they're saying they're
[201]
covering all this you know um all these
[205]
appliances that i have
[207]
um and he also did go through a list of
[211]
providers in the area and i happened to
[213]
know a few of them
[215]
and i was really quite shocked that he
[217]
they had as many providers as uh they
[219]
did because the other company really as
[221]
i had mentioned did not
[223]
so
[224]
he made it really hard for me to say no
[226]
i decided to sign because he also said
[228]
that i could cancel at any time and um
[232]
there was no you know extended period
[234]
where i'd have to pay
[236]
um for a year in advance and then lose
[238]
that money if i
[240]
decided to cancel
[242]
so i i decided to go ahead and um accept
[246]
it and i
[248]
it was just absolutely hard to say no to
[251]
them and
[252]
i'm happy i didn't i'm happy very very
[255]
happy with the service of choice home
[256]
warranty
[259]
the customer service that i've received
[261]
from choice warranty choice home
[262]
warranty has been excellent i've
[266]
only had to actually um get on a phone
[269]
with them twice because i had questions
[272]
regarding
[273]
whether or not they could switch a
[275]
provider
[277]
to one that i
[278]
recognized
[280]
from one that they had assigned to me to
[282]
one that i had recognized because i've
[283]
had previous experiences with them and i
[285]
liked them and it was no problem they
[288]
said short no problem we'll let them
[290]
know we'll let the original provider
[293]
know they don't have to go and we'll get
[295]
the other provider to do it for you and
[297]
they did
[299]
and other times i could go online and
[301]
simply
[303]
type in that i needed service and set up
[306]
an appointment that way and then i would
[307]
get an immediate email back confirming
[310]
that they received my request and they
[312]
were going to let me know when somebody
[314]
was assigned and
[315]
usually it was within
[317]
minutes that uh of my request online so
[321]
their service has been great i have no
[323]
complaints whatsoever
[326]
i truly believe that what i paid for my
[329]
choice home warranty service was
[332]
well worth it
[334]
over the past year or so that i've had
[337]
their plan i've used them several times
[340]
and
[341]
just knowing that they care and the
[343]
providers care and want to do the job
[346]
well
[347]
gives me a peace of mind and peace of
[350]
mind is worth everything
[352]
i've literally had a provider stand over
[355]
an appliance and facetime me from
[357]
florida uh to show me what was going on
[361]
and that has never happened before with
[363]
the other home warranty company
[366]
so the providers really want to work
[369]
for choice home warranty it seems
[372]
they really want to do a great job that
[374]
gives me a peace of mind and i feel well
[377]
taken care of so yes for the amount of
[380]
times that i have used them
[383]
over this year and
[384]
a half or so
[386]
it is has it's been beyond worth it it's
[389]
great
[398]
you
Most Recent Videos:
You can go back to the homepage right here: Homepage