Why Apple Failed To Deliver AirPower - YouTube

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On September 12, 2017 Apple introduced the iPhone 8, 8 Plus, and X, the first generation
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of iPhones to feature wireless charging.
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So it was fitting that Apple also introduced an accessory called AirPower that same day,
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which was Apple’s take on the wireless charging mat.
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And in order to differentiate AirPower from its competition, Apple included some incredible
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features, like the ability to place your apple watch, iPhone, and AirPods anywhere on the
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mat to charge.
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AirPower also allowed the iPhone to display the charging level of other devices on the
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mat.
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Features that had never been possible before with previous wireless charging products,
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and this caused many people to wonder whether that kind of technology was possible at all.
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But Phil Schiller assured us Apple knew how to do it.
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And all of this technology was housed in a slim, compact design unlike anything else
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on the market.
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But there was a catch, AirPower never actually made it to market.
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The initial release date of early 2018 came and went, and in March 2019 Apple announced
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the AirPower project was cancelled, saying, "After much effort, we’ve concluded AirPower
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will not achieve our high standards.”
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So in this video, we’re going to explore what gave Apple the confidence to announce
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an unfinished product, and discuss the insurmountable problems they faced that ultimately led to
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AirPower being cancelled.
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This is Greg with Apple Explained and if you want to help decide which video topics I cover,
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make sure you’re subscribed and these voting polls will show up in your mobile activity
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feed.
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Now the biggest question I had after Apple cancelled AirPower wasn’t, “What prevented
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Apple from making it?”
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But rather, “What gave Apple the confidence to announce it?”
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Because although the company has delayed products before, like the white iPhone 4, the AirPods,
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and the HomePod, they’ve never announced a product that they weren’t certain they
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could deliver.
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That was, until AirPower.
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And we know Apple didn’t have a working prototype of the product when it was announced,
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because after the presentation the hands-on area featured AirPower units that didn’t
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actually charge anything.
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Which was very unusual for Apple, even the Apple Watch was demoed by employees after
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its introduction, despite not being released for another seven months.
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And if you listen closely to Phil Schiller’s choice of words when introducing AirPower,
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you’ll get the impression that the product hadn’t been figured out yet.
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[clip]
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So why did Apple announce AirPower prematurely?
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Well, I think it’s because of a couple factors.
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First, there were engineers working on the project who genuinely believed AirPower’s
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technology was viable.
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And while there were also engineers who disagreed, Apple’s leadership decided to bet on the
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idea that AirPower could be executed successfully.
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Maybe because the project was entering its final stage of development, or perhaps Apple
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had some sort of working prototype that seemed promising enough.
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Another reason why Apple announced the product early was to make sure it was featured alongside
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the new wireless charging iPhones.
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That way customers wouldn’t buy third party wireless charging solutions and instead wait
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for Apple to release AirPower.
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And that’s exactly what all of us Apple fans did.
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But little did we know Apple would run into serious hardware obstacles with AirPower that
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ended up being impossible to overcome.
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So what exactly were those problems?
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Well, they can be broken down into three categories: Heat management, unreliable communication
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between devices, and mechanical interference.
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Let’s start with Airpower’s heat issues.
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A problem that was brought up by John Gruber of the Daring Fireball back in September 2018.
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He wrote, “AirPower really is well and truly f-----.
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Something about the multi-coil design getting too hot — way too hot.
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There are engineers who looked at AirPower’s design and said it could never work, thermally,
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and now those same engineers have that “told you so” smug look on their faces.
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Last year Apple was apparently swayed by arguments that they could figure out a way to make it
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not get hot.
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They were, clearly, wrong.
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I think they’ve either had to go completely back to the drawing board and start over with
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an entirely different design, or they’ve decided to give up and they just don’t want
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to say so.”
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And Gruber was exactly right.
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As I mentioned earlier in the video, there were Apple engineers who didn’t think AirPower’s
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design was thermally possible from the beginning, and that’s because of its multi-coil design.
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Up until that point, there was no charging mat on the market that had more than 5 coils.
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But according to several rumors, Apple was planning on including anywhere from 21 to
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24 coils in AirPower, resulting in a heat management nightmare.
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And because Apple wanted AirPower to be one of the thinnest mats available, there was
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virtually no way to engineer efficient heat dissipation.
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So why did Apple need to include so many coils to begin with?
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Well, it was for a couple reasons.
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In order to fulfill their promise of AirPower charging any device no matter where it’s
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placed, Apple needed to eliminate what’re called “black spots.”
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Or areas on a charging mat that don’t deliver any power, due to the absence of a charging
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coil.
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So the only solution is to layer multiple coils across the entire surface of the mat,
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ensuring power can be delivered to a device that’s placed in any position.
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But things get a lot more complicated when you consider the Apple Watch, which uses Apple’s
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own proprietary wireless charging technology, rather than the Qi standard used with the
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iPhone and AirPods.
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So that meant AirPower had to feature a layer of Qi charging coils, plus a second layer
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of Apple Watch charging coils.
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All inside of a charging mat that was designed to be very thin and compact.
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So you can probably imagine why engineers at Apple didn’t think the product could
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be made.
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Now let’s talk about the second problem AirPower faced, which was unreliable communication
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between devices.
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You see, Apple’s second promise was that their wireless charging mat would be able
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to receive charging data from all the devices placed on it, and send that data to a charging
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iPhone.
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That way users could quickly and easily view the charging level of each device from the
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iPhones display rather than building LED indicators into AirPower like we’ve seen on other charging
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mats.
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But this was a lot easier said than done.
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Apple included a custom charging chip in AirPower to manage communication between devices, decide
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which charging coils to activate, and monitor the charge levels for each device.
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But Apple couldn’t get this chip to perform reliably.
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The hardware and software teams had trouble establishing a line of communication between
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AirPower and the devices it was powering.
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And the technology became even more faulty when trying to send charging data from AirPods
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or an Apple Watch through AirPower and to an iPhone to display all the device’s charging
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levels.
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On top of all this, AirPower had trouble deciding which coils to activate in order to deliver
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the most efficient charge to the devices placed on it.
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This led problems with uneven charging speed, since some devices received more power than
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others.
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So not only did AirPower have heat management issues, but it also was facing electronics
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issues.
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Meaning Apple wouldn’t be able to deliver on AirPowers two most important features:
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placing your Apple devices anywhere, and viewing charge levels from your iPhone.
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And without those two features, AirPower would essentially become exactly like every other
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wireless charging mat on the market.
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But Apple’s troubles didn’t stop there.
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Because there was one last obstacle AirPower faced.
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And that was with mechanical interference.
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The large number of charging coils squeezed into AirPower meant interference was inevitable,
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and it resulted in reduced charging efficiency and even more heat troubles.
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Now Apple had some success in shielding each coil in a way that reduced interference, but
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that led to even more complex circuitry that would’ve required AirPower to be thicker
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and larger, a compromise Apple wasn’t willing to make.
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So when Apple’s leadership realized these significant problems couldn’t be resolved,
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they were faced with a difficult decision.
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Make a watered-down version of AirPower that didn’t have the features Apple promised,
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or cancel the product altogether and admit the concept was too ambitious.
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And as we all know, Apple decided to cancel AirPower, which I think was the right decision.
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Because imagine if Apple released AirPower that was faulty or didn’t work as advertised?
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Or what if they released a crippled version of the product that didn’t offer any unique
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benefits over its competition?
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At that point, Apple would’ve received a serious amount of backlash for releasing a
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product that wasn’t up to the company’s standards.
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And that’s exactly why I think cancelling the product was the right move.
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If you can’t deliver on the product you promised, then there’s likely no reason
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to bring it to market at all.
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But of course not everyone felt that way.
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Many people were upset by AirPower’s cancellation, and some used it as evidence to prove that
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Apple is doomed or that Tim Cook needs to be fired.
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“LOL....man didn't really care bout this product but the continue fall of Apple is
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accelerating.”
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“Gone are the years where Apple innovated and was able to pull off the first private
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supercomputer (Mac Pro), the thinnest laptop (MB Air), a media player/internet browser/phone
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in one thing (iPhone), a new internet browsing device like a laptop (iPad).
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Now they just say nope, can't do it.
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Our bad.
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Tim needs to go.”
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“Tim Cook gotta go.. all he cares about is profit and Apple has devoted all their
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resources to iPhone, abandoning mac..
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Steve Jobs cared more about the Apple products and ecosystem not profit”
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Now I clearly don’t agree with those comments since Tim Cook has been doing a phenomenal
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at leading Apple since Job’s departure, but I do hope this reminds them that announcing
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a product before it’s ready is a big risk that should be avoided if possible.
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So after AirPower was cancelled, thousands of customers waiting on the product were forced
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to look elsewhere for a wireless charging solution.
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And this caused companies like Nomad to sell out of their most popular charging mats in
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just hours.
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In fact, the base station I bought was put on backorder and took three weeks to be shipped.
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So there definitely would’ve been a very high demand for AirPower if it was in fact
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released.
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Now the last thing I want to discuss is the future of wireless charging.
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Clearly Apple and other major tech companies are serious about advancing wireless charging
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technology as much as possible.
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Samsung recently announced their new Galaxy S10 smartphone which is capable of delivering
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power to other wireless charging devices.
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And I think we’ll see similar technology on the new iPhones when they’re introduced
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this fall.
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And while Apple’s goals for AirPower were too ambitious, things might change a few years
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from now as wireless charging technology matures.
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We may end up seeing the product after all, or perhaps an even better charging solution
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that Apple develops using technology that isn’t available today.
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