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Task and Interpersonal Relationship Leadership - YouTube
Channel: Organizational Communication Channel
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hey there welcome back alex lyon here
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and today we're going to be looking at
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task and interpersonal relationship we
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are working out of johnson
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and hackman's book on leadership a
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communication perspective
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i'll put links to that in the
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description below this video so let's
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get into the details
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so various researchers from the 1940s up
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through the 1960s found
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two consistent communication dimensions
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for
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leadership so when they studied
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leadership they noticed that leaders had
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task oriented skills like concern for
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production
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they would initiate structure and focus
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on the work
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maybe you have met some leaders who are
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all about the task part of the job
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they also notice that a lot of leaders
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have this interpersonal
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oriented skill set and that's where they
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were concerned for people
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they were showing consideration to the
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people around them and focused
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on people those are the two key
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dimensions
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that we see when we look at both task
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and interpersonal
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leadership approaches and those were the
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first key variables that they identified
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so a little bit more about
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these two different dimensions because
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they're going to show up as you'll see
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in a lot of different theories from this
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period so this is a good
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comprehensive list but a pretty good
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thorough list about each of these so
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that
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under the task orientation we see
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leaders
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having doing behavior like this they're
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disseminating information
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these leaders might ignore the positions
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ideas and feelings of others
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leaders like this engage in rigid
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stylized communication
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you may have had a leader who interrupts
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others or makes demands
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they're focused on the tasks so they're
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not really attuning to you
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as an individual with feelings they're
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focusing on the facts data and
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information
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as they relate to the tasks they're
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emphasizing
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productivity through the acquisition of
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technical skills
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not people skills but technical skills
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they most often require
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written communication and they maintain
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a closed door policy
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now truth be told i don't know any
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leader who actually says i have a closed
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door policy and announces it that way
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so that's not a necessarily literal
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policy
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but frequently you will see that task
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oriented
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leaders will have their door closed and
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really not invite much communication
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from other people
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the second dimension is the
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interpersonal orientation
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and these leaders are quite different
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they're if you've had a leader like this
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it's very likely
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they're soliciting your opinion they're
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recognizing
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the positions ideas and the feelings of
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others
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they engage in flexible open
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communication
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they listen carefully to others they
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make requests
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instead of making demands they do focus
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on feelings emotions and attitudes
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as they relate to your personal needs
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not just the task at hand
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they emphasize productivity that's true
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but typically through the acquisition of
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personal skills so in other words
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they work with people to help
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productivity move forward that's the
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their emphasis is working with on the
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people side of things
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and they most often communicate orally
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so they're talking to you face to face
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they're not saying well make sure you
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write that down just send me an email
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they want to engage you they come to
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your office they swing by to talk to you
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face to face
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and they maintain an open door policy
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and again
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open door policy may not be an official
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thing they might say i have an open door
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policy that might signal it
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but really what an open door policy
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actually is
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is when they follow through they have
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their door open they're very
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invitational they encourage people
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consistently to come and talk to them
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about anything
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that will generally tell you you're
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dealing with a person who has strong
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interpersonal orientations and
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leaders can be good or bad at both of
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these
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they're not mutually exclusive it is
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true that sometimes leaders tend to lean
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one way or the other but they could be
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strong in both and numerous other
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studies throughout the 40s 50s and 60s
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used these two key concepts as a
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foundation you're going to see
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some version of it come up over and over
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again even though the terms they use may
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be slightly different
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we're going to look at the university of
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michigan leadership studies the ohio
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state studies
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and blake and mckenzie's leadership grid
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which is a really popular one as well
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so question for you today is do you know
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any leaders that lean
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strongly toward the task side or
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strongly
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toward the interpersonal side and
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without naming names i would love to
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hear an example
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of what that looked like in your life
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below i look forward to reading those
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comments soon
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so take care and i'll see you soon
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