How To Identify Target Market | Target Market Examples - YouTube

Channel: Adam Erhart

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If you fail to properly identify your target market then none of your
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marketing will work, period. Not your ads, not your content, not your website, not
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your social media, nothing. It'll all just fail miserably
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and I don't want that for you which is why in this episode I'm gonna be
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breaking down exactly how to identify your target market and give you some
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real-life examples so you can use them as reference in your business so you
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never make this mistake again. Let's get to it!
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Hey there my name is Adam Earhart, marketing strategist and welcome to the
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marketing show where we help you grow your business and generate more leads,
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customers and sales by making way better marketing. So, if you're interested in
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learning the latest and greatest marketing strategies, tools, tips, tricks
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and tactics, well, you may want to consider subscribing and hitting that
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notification bell so you never miss a future episode. Alright, let's talk about
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ideal target market and specifically, how to identify your ideal target market,
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because if you get this piece wrong, then like I alluded to before well pretty
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much nothing else is going to work because this is the core foundational
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and key element that all of the rest of your marketing is built on so it's that
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important which is why I'm glad you're here now watching this here so allow me
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to break down the exact steps so you make sure that you always clearly
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identify and isolate and then attract and really find them where they are
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online and offline so you can put your message directly in front of them in the
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most clear and concise and compelling way possible to get more leads and sales.
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Alright, so it all starts with step #1 which is having an ideal
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customer avatar. Now, if you've never heard of this before, what an ideal
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customer avatar is, is a kind of a composite or a fictional representation
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or it could even be built off a real customer that you've had in the past but
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essentially this person or this sort of fictional representation makes up your
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most perfect and ideal customer, the kind of customers that you absolutely love
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doing business with and the ones that love you back, the ones that pay you for
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the value you provide, they are not whiners, they don't complain, they don't
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make your life miserable, essentially, you want more of these people well in order
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to get more of these people you first need to really clearly articulate what
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all these people have in common and I'm gonna give you a few frameworks in just
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a minute so stick with me, but essentially, what we want to do is we
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want to build out three main core principles of your ideal customer avatar,
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including their demographic details like: what is their age, their gender, income,
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occupation, job title, things like that, their geographic details like: what city
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or state or province or country or basically, where they live and then,
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there's psychographic details like: their attitudes, their interests, their beliefs,
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their organizations or affiliations, maybe even their political or religious
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views, all of the these things that sort of make up the
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head stuff of your ideal customers. You also really want to dive deep into what
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I call their miracles and their miseries. Their miracles being all of their wants
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and their dreams and their aspirations and their goals and then their miseries
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being all their pains and their frustrations and their fears and their
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nightmares, all the things that keep them up laying awake at night when they can't
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fall back asleep. The better that you understand them and are able to
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articulate their demographic Geographic and psychographic details and the better
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that you really understand their miracles and their miseries and how all
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these played together, well, the better that you're going to be able to form
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this ideal customer avatar which is going to make all of the rest of the
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steps that much easier. Now, like I said before, there are some frameworks here
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that I want to share with you so let's dive into the first one now. Now, the
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first way to really identify an ideal target market that you want to go after
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is to look at a framework called the "PvP framework" which basically stands for
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personal fulfillment, value to market and profitability. So, let me break down each
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one of those for you now. The first P is personal fulfillment and this is
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essentially just how much do you enjoy working with this type of market. Do they
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share similar values? Do you enjoy helping them? Do they get value from you
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helping out? Do you have a good relationship? Do you enjoy talking with them? Do you have
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shared interests? That type of thing. See, it's probably no surprise that you're
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going to be able to do a lot better and you're going to be able to attract a lot
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higher quality customer and someone that you actually enjoy working with if you
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actually enjoy working with them and you've got similar characteristics or
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commonalities or you're able to empathize with them and really kind of
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get on the same page. The next letter is V and this is all about Value to market
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or value to market place. Basically, is the product or the service or the offer
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that you're putting out there of a high perceived value to the customer that
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you're trying to serve. Basically, if you've got something that's going to be
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really valuable to a certain segment of people you're gonna probably want to
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serve them, rather than different segments of people who may have no
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interest at all and what you're trying to sell. A good example here, and
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basically just cuz I've got one on the wall, would be say guitar strings. Now, if
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you're trying to sell guitar strings to me, I'm gonna be interested and it's
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gonna provide a lot of value to me because I'm gonna need them for my
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guitar. But, if you try to sell them to some of my friends who don't play guitar
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there's gonna be pretty much no value at all. Unless, of course, they're nice and
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just want to buy me some strings. Alright, moving right along to the third
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letter, which is P and this is all about
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profitability. This one is kind of obvious and it goes without saying but
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hey, let's say it anyways. Basically, profitability is how profitable are
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these customers to your business. Basically, when you take a look at all
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the different available markets that you could pursue some of which are going to
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be in a better position to spend a whole lot more money than other people, meaning
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you can probably provide a much higher quality service or product to them. As a
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real rough example, let's just look at demographic details like age range, well,
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it's probably not surprising that someone who's say still in college or
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maybe who's retired and trying to watch what they've trying to spend and trying
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to save and basically on to complete opposite ends of the spectrum, they might
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have less discretionary or disposable income than say someone right in the
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middle of the spectrum, who's in their prime working years and making income
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and actively out in the workforce. Doesn't mean that you don't go after
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students or retirees, it just means that of those subsets, if we're looking at
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things strictly demographically, it's pretty obvious to see which subset is
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going to have in general more money to spend. Alright, so that's the PvP,
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framework and it's very important to keep in mind and when you start to stack
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that on top of your ideal customer avatar framework, looking at demographic,
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Geographic and psychographic details, your target market starts to become
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really crystallized and starts to become a whole lot easier to identify so you
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can go out there and locate them later. But, before we do that, there's another
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framework that I want to share with you that can help add even more bang to your
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marketing buck and that's the RFM framework. The RFM framework basically,
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looks at recency frequency and monetary and it's kind of similar but it's also
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kind of different, so let's dive into it now. Basically, what this framework helps
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you do is determine which subset or which cohort or which area of your
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market is going to be the most valuable to you moving forward. The R stands for
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recency. Now, essentially the more recently that someone has bought or done
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business with you or a competitor or basically, any kind of similar product,
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well, the more valuable they're going to be. After all, if they've just bought
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something the odds of them buying something similar or in a similar market
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or whatever is basically a lot higher than someone who's never bought it
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before or hasn't bought in months or even years. The next letter is F and it's
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all about frequency. Basically, if someone buys stuff a lot it's probably no
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surprise that they're going to be better customer who's going to be more
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likely to buy a whole lot more - I don't think there's too much to say on that
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one - and then the M of course, is monetary and this is very similar to the
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profitability that we talked about in the PvP framework but basically, the
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monetary is, well, how much did they spend and you can see if you've got a customer
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that's recently bought they buy frequently and they spend a large amount,
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these are the kind of people you want to go after. Alright, so now that I've
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broken down the frameworks for you, the next step is to go out there and try to
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find these people. How do you do that? How do you identify that ideal target market
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Who's gonna love you and love what you do and pay you for the value you provide.
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Well, if you've already got a business and you've got some sales under your
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belt you're in a great position here, because the very first thing you're
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gonna want to do is analyze your current customers. Essentially, we're gonna want
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to take a look at the 80/20 distribution or the Pareto principle and basically, we
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want to look for the top 20% of your customers which probably, statistically
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speaking, are going to be responsible for around 80% of your revenue, depending on
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your business. Well, when you analyze this top 20% of customers you're going to
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want to look for all of the frameworks that I just talked about. You're gonna
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want to look for similarities and commonalities in the demographic details
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and Geographic and psychographic details, you're gonna want to look at personal
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fulfillment and value to the market and the profitability and of course, RFM
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being the recency frequency and monetary and when you lay all these out and you
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look at that top 20% of customers you should start to see some trends and some
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commonalities between your best customers. Once you do that, well you
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pretty much have an ideal target market that you've identified and some
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relatively sort of similar characteristics between them, so you can
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use this to go out and find more of them. Now, if you don't have a business or if
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you're just launching a new product or a new service or a new offer and you don't
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have a proven track record of sales basically behind you that you can mine
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for data, well you're going to be in a bit of a different position but still,
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all of the concepts I shared with you still apply. The alternative, however, to
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mining the data that you already have is going out there and getting as much new
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data as possible and this means talking to people. Basically, that's it you want
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to have a conversation, you want to learn about them, you want to present your
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product or your service you want to ask them questions you want to see what
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their pains are, you want to see what solutions they're looking for and you
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want to make sure that you're basically designing your product and service more
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fit the needs of an ideal customer avatar then the other way around.
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Let me elaborate on that in just a second. You see, one of the biggest
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mistakes you can make in business is to come up with a business or a product or
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a service first and then try to fit it into some area of the market and
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basically jam it in there rarely is it going to fit perfectly. Some adaptations
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and basically tweaks are gonna need to be made better solution is to first at
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least even roughly identify some target market some basic sort of generalization
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based on some of the criteria that we've already talked about and then try to
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design your product or your service or at least tailor it to them rather than
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the other way around. Way more profitable, way more fun. Alright, so now that I've
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got all of that covered, we've laid everything out on the table let me give
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you a couple examples both in the B2C industry, business to consumer and the
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B2C industry the business-to-business let's say that you're in the B2B space
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and you're selling direct from your business to consumers and you're selling
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say a weight-loss supplement, well, let's say also that you've got two different
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target markets that you could pursue, we'll call these cohorts and essentially,
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what we want to do is we want to clearly identify a target market or an avatar
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for each one of these cohorts, so we can make sure that we're positioning our
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marketing accordingly. Chort one could be, let's say, men ages 18 to 25, they live
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in the U.S., they like CrossFit and Moytie and maybe MMA and bodybuilding, so you
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could then use this information to go out there and create a campaign that's
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targeting them, speaking their specific language, being on platforms that they're
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gonna be active and present on and essentially, making sure that you're
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really dialing in your marketing just to focus on them. Another cohort you could
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try would be say new moms who are between the ages of say 25 and 35, also
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live in the U.S. who might enjoy watching shows like The Biggest Loser,
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have probably tried different diets before, including keto or Atkins or paleo
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or whatever and basically, are looking for that next solution or that next fix
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to help them get where they're trying to go. Again, by clearly dialing in this
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cohort and this ideal target market you can really start to structure your
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marketing and your messaging and making sure you're ending up in the right
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places to get directly in front of these people with your message and with your
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product. Alright, and now with B2B or business-to-business example, let's
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say that you're selling coaching or consulting services and you're helping
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based practitioners grow their businesses, well, for starters you'd
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probably want to set some kind of parameters around the business, maybe
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they're doing a million a year in revenue or above all. Also, because you're
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servicing health based practitioners you'd want to really ideally articulate
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kind of what kind of health based practitioners are we talking about
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chiropractors or physiotherapists or massage therapists or whatever. When it
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comes to demographics, we could be looking at all sorts of different age
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ranges but let's say for this one between the ages of 35 and 55. Also, for
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psychographic details and who they follow what kind of books they read well
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let's say that they enjoy watching TED Talks, they follow Tony Robbins and they
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attend one to two seminars each year. Again, these are fictional
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representations but they're very important because what they allow you to
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do is really get into the mind and into the shoes of your ideal target market,
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that person that you're really trying to serve and the better that you're able to
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understand what they're going through and where they're coming from, well, the
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better your marketing is going to b.e Alright, the next thing you're going to
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want to do is make sure to check out the video right here on the six pillars of
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marketing strategy, which is going to help ensure that you never create bad
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marketing again. So check that out now. Thanks so much for watching and I'll
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catch you next time on The Marketing Show.