JAY Insurance Adjuster - YouTube

I've been in the insurance business for over fifteen years.

Some of it restoration work.

Some as an adjuster.

And some of it is working with FEMA.

And inspecting large commercial buildings for underwriters.

I have uncles that are roofers.

I have cousins that are roofers.

And my father is a brick mason.

It's quite fulfilling because of the fact that you get the opportunity to help people.

You go in after hurricanes, tornados, earthquakes.

And you arrive on the scene to help them to get back on their feet.

You're able to save the insurance company money and keep the residents in their homes,

or get them back in their homes sooner.

Anytime you get on a ladder there's always a possibility the ladder could slide out from

you and cause you serious injury.

I had an incident probably about ten years ago or something when I was on a roof.

I was up right near the gable - the ridge.

The scaffolding kicked out from underneath us and we fell about thirty two feet.

Falling off a scaffold or ladder is pretty much like a dream, almost like when you're

falling off a cliff.

You don't see the bottom coming or you do see the bottom coming.

But in my case, I saw the bottom coming closer and closer and when I hit it, I hit it so

hard I bounced.

A good buddy of mine, he damaged both of his knees because he fell through the ladder.

He still walks with a limp and now he mostly does mechanic work.

You take shortcuts sometimes to speed up the process and make more money.

We both made the decision, but I feel kind of responsible sometimes because of the fact

that I really didn't get hurt.

Hello.

Hello, Jay?

Hey, Thomas.

How you doing, Thomas?

Nice house you have.

We found a leak in the pantry which is on the roof.

Ok.

It's amazing that I didn't have to get on the roof to see this.

But there you go, it's been patched before.

So that's where your leak is.

See this is the benefit.

This is a residence with a terracotta roof.

It's very difficult to climb because it breaks very easily.

In the normal inspection process, someone would go up there and climb.

And he'd probably do more damage to the roof then what was there originally.

If you break one, then you're going to break about five each step you take.

I could do every house on this corner.

It took five minutes to fly the drone for something that would have taken me an hour

to inspect on my feet.

And it's more complete.

That looks good.

This gutter is rusting from the inside and there's a small crack that looks like it goes

actually outside of the gutter can.

So that's going to need to be replaced.

There's a second chimney, huh.

Right now we're at the Carver, which is a famous old theater in New Orleans and now

has just recently been renovated.

The challenge for large commercial inspections - you don't want to have a lot of business

interruption.

When they are interrupted and start losing money because of me, then they look at you

in a different way that he's wasting my time.

We saw today, they hardly knew we were there.

We did a complete infrared and photo inspection.

And maybe one or two people came out and knew what we were doing.

If I had a drone, then I wouldn't need a ladder.

I definitely wouldn't need the use of measuring tools.

I wouldn't need a roller wheel.

I wouldn't need a tape measure.

That's great.

Ten years ago a drone could have saved me a lot of trouble.

I probably wouldn't have fell off that ladder.

When Katrina hit, we had strong winds, we had flooding, and you had mold.

I worked several different establishments like a Saks Fifth Avenue, a Wyndham hotel,

the Ritz Carlton.

This is roof damage from Katrina.

You have to understand they had fifteen feet of water some places - a lot of tragedy.

Well, what gets to me about any storm is to see people displaced.

It's tragic because they feel helpless.

Many times they've lost pretty much anything.

I feel empowered anytime I could help someone.

And what I'm able to do is give them a little piece of it back.