FTCA Deeming Application: Professional Liability History/Additional Information part 1 - YouTube

Channel: HRSAtube

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This video will focus on the professional liability history and addition information
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sections of the FTCA deeming application.
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On this slide you’ll see a screen shot of the Clinical Risk Management members’ website
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that contains guidance articles, sample policies and tools, toolkits, courses for continuing
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medical education credit, self-assessment questionnaires, and other resources you can
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download and use in your health centers and free clinics.
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Clinical risk management resources are made available by ECRI to you for free on behalf
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of HRSA.
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Throughout this instructional video, we’re going to be discussing some best practices
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that will assist you with preparing the required materials for the Professional Liability History
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and Additional Information portions of the FTCA deeming application, but we’re also
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going to be referring you to resources that are available on the Clinical Risk Management
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website that can help you.
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These sample policies and resources are not required, but rather information that you
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can review and utilize if you feel it is a good practice that should be implemented in
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your health center.
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If you are using the policies and resources mentioned in video, you need to make sure
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that your health center is actually implementing them and that the resources used are tailored
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and appropriate for your health center.
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Before you begin filling out the application, if you have had a claim filed against your
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health center and/or its providers within the past 5 years, you’ll need to have a
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separate document prepared that lists each claim and includes some required information—we’ll
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go over this required information in a few minutes.
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You will need to attach this document to the application.
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You may also want to have a copy of the most recent HRSA program assistance letter on requirements
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for FTCA medical malpractice coverage.
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You can access this document on the HRSA Bureau of Primary Health Care website.
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For this video we’ve combined two short sections of the application—professional
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liability history and additional information.
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The information you’ll need to provide or verify in each section of the application
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is listed on this slide.
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The Professional Liability History section of the application is only one question—it
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asks whether you have you have had any professional liability claims or allegations filed against
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your health center and/or its employees or contractors within the past five years.
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Again, this includes any employees OR contractors and it includes both FTCA and non-FTCA claims.
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If your health center has not been involved in any litigation within the past five years,
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all you have to do is check “no” on the application and submit it and you are finished
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with this section.
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If you have been involved in litigation, there are a few additional steps involved.
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In addition to checking “yes” on the application that the health center has been involved in
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litigation during the past five years, the applicant must attach a separate document
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that lists each allegation and specifically includes the information listed on this slide.
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Once a health center has been notified of litigation or reasonably anticipates litigation,
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it should suspend any routine destruction of documents or files related to the claimant
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or plaintiff and should preserve all of these documents for evidence—therefore, as an
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applicant you should have all of this required information and be able to provide it to HRSA.
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Moving on to the Additional Information section of the application.
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Health centers and free clinics should consider seeking accreditation, certification, or recognition
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from a national professional organization, such as those listed on the slide.
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Each of these organizations has requirements that the health center must meet in order
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to achieve accreditation or certification.
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Whether or not a health center or free clinic is seeking accreditation, these organizations’
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standards represent best practices that all health centers should strive to meet.
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More information about each of these organizations is provided at the links on the slide.
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Health centers also have an opportunity when completing this question on the application
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to list other organizations if they are accredited or recognized by any organizations other than
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these that are listed.
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For the Additional Information section of the application, you’ll also need to list
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any trainings or education provided to staff during the previous year and any planned for
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the upcoming year.
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The topics for your training and education efforts could include areas identified as
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high risk in the medical literature such as communication, infection control, and obstetrics,
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areas identified as high risk for your particular health center, or areas identified by staff
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members or from patient safety surveys as important or needing improvement.
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Some examples of training topics appear on this slide.
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Trainings may be offered in-house as a face-to-face classroom-style training or video training,
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at a local or national conference or program, or through online courses, such as those offered
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for continuing education credits.
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Health centers should strongly encourage providers and staff to attend trainings—health centers
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may want to consider offering incentives such as a free lunch or paid time off to ensure
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that staff attend training sessions.
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Training should be offered during staff orientation and regularly throughout the year.
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The Clinical Risk Management Program website has staff training programs that you can download
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and use and includes the topics listed on this slide.
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Training programs on additional topics are added to the website throughout the year.
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These education and training tools include a powerpoint presentation that you can use
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and customize to your health center, suggested teaching points that correspond slide-by-slide
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with the powerpoint presentation, a sample memo to announce the training, attendance
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sheets, and post-training survey forms.
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Deemed health centers and free clinics also have free access to ECRI Institute’s e-Learn
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system, which includes a library of about 100 courses for continuing education credit.
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You should have received course keys by email in order to access e-learn courses.
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If you have not received course keys or do not remember them, please contact ECRI Institute;
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the contact information is going to be on the next slide.
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So in order to access the Clinical Risk Management website, go to the address listed on this
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slide, www.ecri.org/clinical_rm_program.
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You’ll need to log in with your username and password; you can see the red circle on
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the slide where you enter your log in information.
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If you don’t yet have a username and password, please contact us at the contact information
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listed on the slide and we’ll get you set up.
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In addition, if you need any help finding the resources referred to during this presentation
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or any other resources or if you need your course keys to access e-learn, please contact
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us.
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A frequently asked question on the Professional Liability History section of the application
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is on this slide.
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The question is, how many years does the claims history on the FTCA application need to go
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back?
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The answer is that the health center should list all claims that occurred within the past
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five years.
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This includes FTCA claims and non-FTCA claims.
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The claims history should include the following for each case: name of provider or providers
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involved, area of practice or specialty, date of occurrence, summary of allegations, and
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the status and outcome of claim.
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If you have any questions on the deeming or application process, please contact HRSA at
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the contact information on this slide.
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[End of audio]