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Ingenico iCT250 Tutorial - How to run sales, issue returns, void transactions, adjust tips, & settle - YouTube
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On the Ingenico ICT250, generally this
will say " card point."
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However the terminal is in demo mode
for this instruction.
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First thing you're going to do is hit the green ENTER button for the main menu,
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to go through the different options.
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You have your up and down arrow here to be
able to cycle through the options.
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First thing we're going to run through is a sale.
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So hit ENTER. When SALE is highlighted,
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select CREDIT or DEBIT
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and then key in your amount.
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When the amount is ready, hit ENTER
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and then swipe, insert, or key your card.
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On this sale we're going to do a chip transaction.
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Push it all the way in
so the chip is inserted in the machine
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So it can verify the sale.
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It'll go through the authorization...
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...then you'll get your approval.
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Then you will be instructed to remove the card
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and the receipt will print.
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Tear the first copy and you can hit YES
or NO for the customer
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or wait and it will automatically print.
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On this receipt
you will see that there is a tip line.
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Some businesses do not accept tips so
that would not be there.
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There would just be the general signature line.
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This is so we can go back later on
and show you how to adjust the tip
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in a restaurant setting.
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Hit the green ENTER button to go back to the main menu to see your options.
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Now we will run a return...option number two.
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Hit the green ENTER button on RETURN
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and select whether it's a CREDIT or DEBIT.
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Enter the amount of the return, then hit ENTER.
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Then you're going to swipe the original card
that was ran on the transaction.
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Or you can key-enter the sale.
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So here we're going to insert the chip...
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and it'll go through the authorization phase.
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You'll get your approval and the first
receipt will print after you remove the card.
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Tear the first copy and YES or NO for the customer,
or it'll automatically print.
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To run a void on the Ingenico ICT250,
hit the green button to get to the main menu
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and go to option number 3: VOID.
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Hit the green ENTER button once highlighted.
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If it was a pre-authorization, you would hit YES here.
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In this case it's NO and in most cases
it'll be NO. So we'll hit NO.
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Then it will ask you on a way of searching for the
transaction you can go through the
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different options whichever seems
easiest for you.
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Most of the information will be found
on the actual receipt.
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In this case, I will select ALL.
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And then you will see that here's a number of how many transactions are held in the batch.
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You can select it with this button.
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You can also use the UP and DOWN arrow
to go through the different transactions.
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Once you find the transaction you need...hit SELECT.
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and then it'll confirm void YES or NO? Hit YES.
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Tear the first copy and the customer copy
can be printed with YES or NO
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or wait and it will automatically print.
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To do a tip adjust in a restaurant setting, you will hit the green ENTER button to go to the main menu
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and you will use the down arrows to cycle through the options until you get to TIP ADJUSTMENT.
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Once highlighted, hit the green ENTER button
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and you can use these options to find your transaction
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which all this information can be found on the receipt.
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I will be selecting ALL to go through the transactions.
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As you will see
there's only one in here that can be adjusted
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and we can select that using
this key or the green ENTER button.
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It'll ask you to enter the tip amount.
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Then hit ENTER.
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It'll show you the sale, the tip, and the new total.
You can hit ACCEPT.
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Or if you made a mistake you can hit CHANGE.
I will hit ACCEPT.
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It says the tip adjustment has been captured.
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Hit the green ENTER button.
It'll ask you if you want to adjust another
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which you'd go through each cycle of transactions
or you can hit NO if you are done...
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and it goes back to the main screen.
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At the end of the day when you're ready to settle the terminal, you'd hit the green ENTER button
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to go to the main menu and hit the DOWN arrow
until you highlight SETTLEMENT.
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Once you're at settlement, hit the green ENTER button and it'll ask you if you want to do all transactions
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or credit or debit or if you had some type
of gift card account.
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I will hit ALL TRANSACTIONS. It'll ask if we want to
close batch and deposit funds.
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You can hit YES or NO. I will hit YES
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and it's going to give you a breakdown of the totals
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so you know exactly how much is
going to be deposited into your bank account.
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You can hit ACCEPT or CANCEL if it is incorrect.
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I hit ACCEPT and it's going to send off
to capture the funds.
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Depending on how you're set up, the funds will be deposited next day or on a one-day hold,
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depending on your parameters.
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You'll get your batch out report...
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and you are done!
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That is the Ingenico ICT250's general functions.
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