The Costco Membership Benefit No One Knows About - YouTube

Channel: Mashed

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Navigating the maze of Costco seems to require a slew of insider knowledge. That said, many
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members pride themselves on knowing all of the savvy shopping hacks, bargain-hunting
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tips, and best food buys they can get their hands on. But though everyone loves the free
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samples, $1 hot dogs, and in-house food courts, even hardcore fans of the wholesale chain
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may be missing out on a lesser-known perk that accompanies their membership: water delivery.
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Delish recently ranked Costco's water delivery service as one of the nation's best, but added
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that some of Costco's most dedicated members still don't know about this amazing deal.
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According to Costco, members first need to select their preferred type of bottled water.
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They can choose between spring or purified water, both of which are available in three-
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or five-gallon bottles.
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From there, members need to choose a water dispenser, which can pour hot and/or cold
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water, and then schedule deliveries. The spring water starts at $7.49 per bottle while purified
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water starts at a buck cheaper at $6.49.
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Water delivery to the home or office certainly has some obvious perks, like convenience,
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potentially lower pricing than buying individual bottles, and better-tasting water than one
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might pour out of the local tap. But is Costco's water delivery service a good deal overall?
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For home or office water delivery, Costco facilitates the process. However, the company
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goes on to clarify that:
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"Costco and its affiliates do not sell the water or provide the equipment and/or delivery
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services associated with this program."
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Rather, Costco teams up with suppliers, so the service is available in most U.S. markets,
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but not necessarily everywhere. According to The Spruce Eats, Costco works with a company
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called ReadyRefresh, a carbon-neutral outfit, for its water delivery service. And while
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the customer has flexibility, such as choosing the frequency of deliveries and the number
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of water bottles needed, there is a minimum purchase requirement of roughly $12 for each
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delivery.
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ReadyRefresh is owned by Nestl茅 Waters North America, so most of the brands available for
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delivery are ones under the massive company's umbrella. Availability is determined by geographic
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location, but in addition to Nestl茅 Pure Life, the company stocks well-known regional
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brands, such as Deer Park, Poland Spring, and Zephyrhills, among others.
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The company notes that water deliveries can be scheduled at various intervals. Businesses
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might require weekly drop-offs, while home users may choose monthly plans. Customers
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can change the amount they want to be delivered during the subscription, but if you skip a
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delivery altogether, tough luck, as you can expect to pay the same monthly fee.
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As Costco notes, water bottles are delivered clean and sanitized, eliminating any concerns
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about germs or grime. And dispensers have a removable drip tray for easy cleanup. For
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those who want to minimize environmental impact, ReadyRefresh will pick up any empty bottles,
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then sanitize them in-house, and recycle them. According to the company, ReadyRefresh is
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an industry leader in reusing 3- and 5-gallon bottles.
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Business.com explains that the water bottles are spill-proof for zero leakage when installing,
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and some customers may be able to receive bottom-load dispensers for 5-gallon bottles
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- but every dispenser costs extra, of course. And Quick Sprout adds that bottom-load dispensers
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also incur an additional fee, roughly $3 for Executive Members and $5 for Gold Star Members,
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charged every four-week billing cycle.
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Meanwhile, the overall cost of a subscription will be lower for Executive Members than Gold
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Star Members. After all, Executive Members, according to Costco, pay an additional $60
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upgrade fee for their yearly membership, so they receive optimal pricing.
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The company notes that, in addition to needing a Costco membership, customers must enter
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into a service agreement to get the lowest pricing on bottles. Members should also factor
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in the price of the dispenser itself, as well as possible fees for delivery and bottle deposits.
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Want an old-school paper invoice? That might cost you, too.
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In fact, some Reddit users have expressed serious frustration with the service. While
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some approved of the overall positive experience, others complained about incorrect charges
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and orders, late deliveries, and difficult service agreement cancellations. The big takeaway
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is to review every detail of the delivery agreement before signing on the dotted line,
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to avoid unpleasant surprises.
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Since you'll be working with a third party, Costco likely won't be able to swoop in to
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handle any complaints. Still, for those who would rather save their valuable Costco cart
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space by not having to pile in mega-size packs of water bottles, Costco's water delivery
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may be yet another perk to help justify those pesky membership fees.
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