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Do You Need Dental Insurance? - YouTube
Channel: CNBC
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Going to the dentist can be well
scary. Americans have a lot of
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reasons for not going to the
dentist. They include fear of
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actually going, inconvenience,
and trouble finding a dentist
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who's covered by insurance. But
the top reason by far is cost
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nearly 60% of Americans said
cost was the main reason they
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haven't visited a dentist within
the past 12 months. That's the
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case regardless of their age,
income level or the type of
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insurance they have. That's
because dental insurance is
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well, wonky. It functions
differently than medical
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insurance, and that can be
confusing for patients.
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Dental insurance is a mixed bag.
It's a misnomer, it's called
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dental insurance because in
reality, it's really not
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insurance. It's reimbursement.
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It is frustrating for a consumer
when they visit several
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different offices and they find
out that the fees are varying
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widely.
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People may question whether
getting dental insurance or even
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going to the dentist at all is
worth it.
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The public may look at dentistry
as elective and that's where the
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problem therein in lies.
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That mindset can actually drive
costs up in the long run, there
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were roughly 2.2 million
emergency room visits in 2016
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for dental conditions. According
to the American Dental
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Association, the American Dental
Association estimates that
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diverting these emergency room
visits could save $1.7 billion
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per year.
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Preventive care is the key to
oral health care, and also a key
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to systemic health care.
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The system isn't easy to
navigate with or without
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insurance, but there are ways
patients can save at the
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dentist.
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Access is frequently available,
but people are unaware of how to
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access the access.
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Let's break down what it
actually costs to go to the
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dentist, whether dental
insurance is worth investing in
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and what patients and
policymakers can do about it.
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Dentistry and medicine have
always been considered separate
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fields in terms of the education
system, medical records and
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benefits. This separation can
also cause some blind spots and
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treatment.
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My name is Dr. Marie Jackson.
I'm a general dentist based out
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of Montclair, New Jersey, and
I'm the owner of Stellar Smile
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Center. A lot of companies cut
dental benefits, because the
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mindset is that it is an
elective care type of issue. So
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when these issues come about,
people have let it go because
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they didn't think of it as
essential to their well being.
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There's a lot of emerging
evidence that what happens in
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the mouth can impact a lot of
chronic disease management.
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Your mouth's part of your body.
That's the bottom line.
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Dental insurance is a nearly $85
billion industry in the US.
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Historically, there have been
separate companies for dental
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and health insurance but the
industry landscape is shifting
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more health insurance carriers
are now offering dental benefit
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options according to a 2020
survey conducted by the firm
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West Monroe Partners.
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Years ago when I went into
practice, the big players were
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Delta and Horizon. Now the big
players are the commercial
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carriers because they've been
able to do the formulation to
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figure out what they need to
charge and premium provide a
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quality service but at the same
time assure high profitability.
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According to West Monroe's data,
dental insurers are making plans
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to stay competitive with most of
those surveyed planning to
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either partner or bundle
benefits with a health insurer
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by 2025. Much of the dental
insurance industry is run at the
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state level, with some states
being more competitive than
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others. Now the big publicly
traded health care companies
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such as MetLife, Aetna and Cigna
are offering consumers the
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option to supplement their
health insurance with separate
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dental plans.
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Dental insurance is extremely
profitable to the insurance
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companies, which is why many of
the major carriers offer dental
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insurance.
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Putting the medical component
aside when it comes to business,
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dentistry and medicine are
better off separate.
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Think about when you go to the
dentist and how that office is
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set up versus the office when
you go to a physician. When you
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walk into a dental office, you
sit in that operatory that
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treatment room costs over
$100,000 to set up and you have
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to have more than one treatment.
Well, what we provide requires
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more specific equipment and
supplies, and also hence the
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cost. A dental office is
operates at a 65% overhead where
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a medical office will be
considerably lower than that.
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These challenges make it very
unlikely that dental insurance
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will combine with medical
insurance because it could cause
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problems for dental offices.
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The billing systems are totally
different. And so providers
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would have to switch over to a
medical model that's very
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daunting to many offices,
especially small offices.
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Dental benefit plans can
sometimes be unclear about
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pricing, causing problems for
both patients and dental
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offices.
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It's a lose lose all around when
we don't have that transparency
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that we can show to the patient.
It's gonna be this much. And
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that's really that's the bottom
line. We always say it, we think
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it's going to be this much and
then we just cross our fingers
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and hope that it's going to be
true.
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I think it's also important for
the dental provider to be very
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transparent and let a patient
know costs upfront before the
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work is done. So if there are
any questions, you should be
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able to get an answer from your
provider. You don't want to be
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hit with a surprise
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In the area where Dr. Jackson
works in New Jersey a dental
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exam for a new or returning
patient is estimated to be
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around $130 without in Insurance
according to
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fairhealthconsumer.org. Dr.
Jackson charges a little over
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$100 for an exam for new
patients, that's the out of
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pocket price. But if a patient
goes through insurance fair
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health estimates the dental
office would receive around $80
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from the insurance company for
that visit.
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When insurance carrier takes 35
or 40% off of your usual fee, it
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then becomes very difficult to
meet your bottom line in your
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practice.
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Here are the estimated costs for
some other common dental
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services. X rays, which are
crucial for diagnosis can cost
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around $185 for a patient
without insurance in Montclair,
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New Jersey. A filling for just
one surface can run $250, but if
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three surfaces on the tooth need
to be filled, it can go up to
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$385. A root canal for a front
tooth can cost around $1,100.
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And a crown for a back tooth can
range from 15 to $1,600.
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Depending on what sort of
material is used. It may seem
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counterintuitive, but dentists
say the best way to avoid high
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prices is by going to the
dentist more.
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I think the solution to patients
not having huge out of pocket
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dental costs is to stay with the
prevention side of it. So if we
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can reach consumers, when
they're younger college age 20s
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they can, we can get the word
out that you need to take care
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of your teeth so that they don't
necessarily break down on you
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down the road.
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Getting any type of insurance is
about risk you're paying upfront
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in the event that you're going
to end up paying something more
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in the future. So the question
is whether a person feels like
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that risk is warranted when it
comes to dental insurance. Most
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dental benefit plans have annual
maximums or the amount of dental
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care the plan will cover for the
whole year.
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I think back to when I started
practice 38 years ago, the
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average dental plan covered 1000
to $1,500 for a patient and back
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then that provided the patient
with a decent amount of
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dentistry and it really
increased access to care for
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many patients. So they really
look forward to having that
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dental insurance. Well now if
you fast forward 38 years that
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insurance maximum is still the
same. It's still $1,000 or
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$1,500, which has not changed
while the premiums have gone up.
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A typical plan works like this,
patients pay into the plan in
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several ways. There are monthly
premiums which are typically 25
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to $30. According to the data
from the National Association of
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Dental Plans or the NADP. There
can also be deductibles, which
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is the amount of money a patient
has to pay out of pocket before
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their plan starts to cover any
care those typically run from 50
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to $99. So $360 in premiums per
year if you're paying at the
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high end of the typical rate,
another $100. Again, worst case
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scenario totals $460. Most plans
cover preventative care, such as
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one or two cleanings a year and
one set of x rays with no out of
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pocket cost to the patient. But
the plans vary in coverage when
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it comes to major services like
crowns or surgery. If a person
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decided not to get insurance,
had no other issues with their
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teeth and just focused on
preventative care, such as
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getting two cleanings a year and
one set of x rays, it would cost
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them around $485 out of pocket
compared to the $460 a year a
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hypothetical dental plan may
cost they would essentially
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break even if they did get
insurance. According to the NADP
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95% of Americans do not hit the
annual benefit maximum.
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It all depends on the patient
and what their needs are. So if
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someone's getting a lot of work
done, it is a benefit to them.
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It does give them a break. It
works rather much like a coupon
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rather than insurance.
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According to a study that was
put out by the National
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Association of Dental Plans, 68%
of people that don't have dental
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benefits, they'll actually go
and get dental care but it's a
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whopping 88% that have dental
benefits are actually going to
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use those benefits.
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When it comes to preventive
measures, dental insurance is
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definitely worth it so you can
have some type of method of
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getting you in so that you're
encouraged to make sure your
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dental health is in check.
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Patients have this perception
that they need dental insurance
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to go to the dentist. For many
individuals having access to
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dental insurance, it does assist
them, does it assist them at the
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level that it should? It does
not. When you're talking about
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the maximums that these policies
have it does not assist
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individuals that truly need it.
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It's not just patients who
question whether insurance is
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worth it, dental offices can
sometimes struggle to make ends
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meet if they decide to accept
insurance.
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So when we take on insurance
plans, we're taking a break on
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fees. So for a small office that
has majority insurance patients,
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if you're in network, you are
literally taking a cut of
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hundreds of 1000s of dollars
within a year. I've seen figures
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went up as much as $600,000 of
insurance breaks that colleagues
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of mine have taken in one
calendar year you'll find a lot
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of offices will take insurance
plans because if they're a
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smaller office or new to an area
to bring patients in patients
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will often look for an in
network provider on their
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benefit website. So they'll log
in see who's a provider in the
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area and it'll draw them to the
office.
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Dental offices have found ways
to help patients who choose to
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opt out of insurance.
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Typically a membership plan will
be a fixed cost per year and
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you'll get a certain percentage
off of the practice's fees. So
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for example, you could end up
paying $450 for the year, and
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then you would get 10 to 15% off
of the practice's fees. There's
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no limitations. There's no
deductibles, it's just a
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straight buy into the practice.
They're huge in the dental
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marketplace now, because there
is such consumer demand for an
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insurance alternative.
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There's this misnomer that you
need dental insurance to go to
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the dentist. You really don't,
dental insurance is not the
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panacea that most people think
it is.
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There are ways people can access
lower cost care without policy
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changes. Another option for low
cost care is to tap into dental
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education programs.
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If a patient is able to travel
to a dental school, most of the
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time, you'll see dental schools
accept Medicaid. And if a person
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doesn't have Medicaid or
Medicare plan, they are able to
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usually pay out of pocket at a
much lower rate than you would
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at a private office.
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There's also the option of going
to a community health center
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which could provide patients
with affordable care. These are
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federally qualified health
centers spread across the
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country that mainly provide
medical services but some of
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them also offer dental care.
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There is access to dental
services through that community
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health center. Primary care
associations are agencies that
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oversee the function and the
efficiencies of health centers
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and they help with the very
smooth running of health centers
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who are needed in a particular
area, they help with needs
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assessment and patient access to
care.
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Policy changes can also be used
to help those who struggle to
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pay dentist frequently say that
Medicaid, the government funded
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health insurance program for low
income Americans, needs to be
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overhauled in order to help
patients.
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Medicaid is a wonderful concept
and many offices are able to
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work with it. However, there's a
lot of changes in the Medicaid
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programs. In some years, you'll
have adult Medicaid benefits
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approved and they're given out.
And then when administration's
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change or midterms come along,
sometimes those adult benefits
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are yanked out or the child
benefits are pared down. So it's
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a very fluid program in most
states. And so dentists struggle
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with that and they struggle with
keeping on top of it.
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We know that children do better
with their dental appointments
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and their preventive visits when
parents have coverage. And the
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American Dental Association's
collaborated with other agencies
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to advocate for predictable
adult dental benefits and an
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opportunity to change some of
the administrative burdens so
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that it is easier for dentists
to participate in a program that
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they know is here today and will
be here tomorrow. And not here
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today and gone tomorrow.
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Another issue with Medicaid that
I hear very often from dentists
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is that the reimbursement is
just too low. It's not enough
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for them to even recoup their
overhead. There's a huge risk to
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the livelihood of your practice.
If you make that a huge chunk of
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your practice.
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If I were to take Medicaid, I
wouldn't be able to call, cover
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my costs of operations and I
wouldn't be able to stay open.
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Ultimately, the best way to save
at the dentist is by putting in
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the long term investment and
care into your teeth.
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I'll see patients who may not
come in for years at a time
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because nothing hurt but the
problem is when a patient does
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come in, we hope to catch things
well before something is painful
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or before something is broken.
Preventive care is essential in
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keeping costs more reasonable in
the dentist.
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