Do You Need Dental Insurance? - YouTube

Channel: CNBC

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Going to the dentist can be well scary. Americans have a lot of
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reasons for not going to the dentist. They include fear of
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actually going, inconvenience, and trouble finding a dentist
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who's covered by insurance. But the top reason by far is cost
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nearly 60% of Americans said cost was the main reason they
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haven't visited a dentist within the past 12 months. That's the
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case regardless of their age, income level or the type of
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insurance they have. That's because dental insurance is
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well, wonky. It functions differently than medical
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insurance, and that can be confusing for patients.
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Dental insurance is a mixed bag. It's a misnomer, it's called
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dental insurance because in reality, it's really not
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insurance. It's reimbursement.
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It is frustrating for a consumer when they visit several
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different offices and they find out that the fees are varying
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widely.
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People may question whether getting dental insurance or even
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going to the dentist at all is worth it.
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The public may look at dentistry as elective and that's where the
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problem therein in lies.
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That mindset can actually drive costs up in the long run, there
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were roughly 2.2 million emergency room visits in 2016
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for dental conditions. According to the American Dental
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Association, the American Dental Association estimates that
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diverting these emergency room visits could save $1.7 billion
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per year.
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Preventive care is the key to oral health care, and also a key
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to systemic health care.
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The system isn't easy to navigate with or without
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insurance, but there are ways patients can save at the
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dentist.
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Access is frequently available, but people are unaware of how to
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access the access.
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Let's break down what it actually costs to go to the
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dentist, whether dental insurance is worth investing in
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and what patients and policymakers can do about it.
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Dentistry and medicine have always been considered separate
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fields in terms of the education system, medical records and
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benefits. This separation can also cause some blind spots and
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treatment.
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My name is Dr. Marie Jackson. I'm a general dentist based out
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of Montclair, New Jersey, and I'm the owner of Stellar Smile
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Center. A lot of companies cut dental benefits, because the
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mindset is that it is an elective care type of issue. So
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when these issues come about, people have let it go because
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they didn't think of it as essential to their well being.
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There's a lot of emerging evidence that what happens in
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the mouth can impact a lot of chronic disease management.
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Your mouth's part of your body. That's the bottom line.
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Dental insurance is a nearly $85 billion industry in the US.
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Historically, there have been separate companies for dental
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and health insurance but the industry landscape is shifting
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more health insurance carriers are now offering dental benefit
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options according to a 2020 survey conducted by the firm
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West Monroe Partners.
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Years ago when I went into practice, the big players were
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Delta and Horizon. Now the big players are the commercial
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carriers because they've been able to do the formulation to
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figure out what they need to charge and premium provide a
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quality service but at the same time assure high profitability.
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According to West Monroe's data, dental insurers are making plans
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to stay competitive with most of those surveyed planning to
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either partner or bundle benefits with a health insurer
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by 2025. Much of the dental insurance industry is run at the
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state level, with some states being more competitive than
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others. Now the big publicly traded health care companies
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such as MetLife, Aetna and Cigna are offering consumers the
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option to supplement their health insurance with separate
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dental plans.
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Dental insurance is extremely profitable to the insurance
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companies, which is why many of the major carriers offer dental
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insurance.
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Putting the medical component aside when it comes to business,
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dentistry and medicine are better off separate.
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Think about when you go to the dentist and how that office is
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set up versus the office when you go to a physician. When you
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walk into a dental office, you sit in that operatory that
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treatment room costs over $100,000 to set up and you have
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to have more than one treatment. Well, what we provide requires
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more specific equipment and supplies, and also hence the
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cost. A dental office is operates at a 65% overhead where
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a medical office will be considerably lower than that.
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These challenges make it very unlikely that dental insurance
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will combine with medical insurance because it could cause
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problems for dental offices.
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The billing systems are totally different. And so providers
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would have to switch over to a medical model that's very
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daunting to many offices, especially small offices.
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Dental benefit plans can sometimes be unclear about
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pricing, causing problems for both patients and dental
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offices.
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It's a lose lose all around when we don't have that transparency
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that we can show to the patient. It's gonna be this much. And
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that's really that's the bottom line. We always say it, we think
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it's going to be this much and then we just cross our fingers
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and hope that it's going to be true.
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I think it's also important for the dental provider to be very
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transparent and let a patient know costs upfront before the
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work is done. So if there are any questions, you should be
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able to get an answer from your provider. You don't want to be
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hit with a surprise
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In the area where Dr. Jackson works in New Jersey a dental
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exam for a new or returning patient is estimated to be
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around $130 without in Insurance according to
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fairhealthconsumer.org. Dr. Jackson charges a little over
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$100 for an exam for new patients, that's the out of
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pocket price. But if a patient goes through insurance fair
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health estimates the dental office would receive around $80
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from the insurance company for that visit.
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When insurance carrier takes 35 or 40% off of your usual fee, it
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then becomes very difficult to meet your bottom line in your
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practice.
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Here are the estimated costs for some other common dental
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services. X rays, which are crucial for diagnosis can cost
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around $185 for a patient without insurance in Montclair,
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New Jersey. A filling for just one surface can run $250, but if
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three surfaces on the tooth need to be filled, it can go up to
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$385. A root canal for a front tooth can cost around $1,100.
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And a crown for a back tooth can range from 15 to $1,600.
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Depending on what sort of material is used. It may seem
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counterintuitive, but dentists say the best way to avoid high
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prices is by going to the dentist more.
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I think the solution to patients not having huge out of pocket
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dental costs is to stay with the prevention side of it. So if we
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can reach consumers, when they're younger college age 20s
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they can, we can get the word out that you need to take care
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of your teeth so that they don't necessarily break down on you
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down the road.
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Getting any type of insurance is about risk you're paying upfront
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in the event that you're going to end up paying something more
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in the future. So the question is whether a person feels like
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that risk is warranted when it comes to dental insurance. Most
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dental benefit plans have annual maximums or the amount of dental
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care the plan will cover for the whole year.
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I think back to when I started practice 38 years ago, the
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average dental plan covered 1000 to $1,500 for a patient and back
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then that provided the patient with a decent amount of
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dentistry and it really increased access to care for
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many patients. So they really look forward to having that
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dental insurance. Well now if you fast forward 38 years that
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insurance maximum is still the same. It's still $1,000 or
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$1,500, which has not changed while the premiums have gone up.
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A typical plan works like this, patients pay into the plan in
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several ways. There are monthly premiums which are typically 25
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to $30. According to the data from the National Association of
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Dental Plans or the NADP. There can also be deductibles, which
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is the amount of money a patient has to pay out of pocket before
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their plan starts to cover any care those typically run from 50
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to $99. So $360 in premiums per year if you're paying at the
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high end of the typical rate, another $100. Again, worst case
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scenario totals $460. Most plans cover preventative care, such as
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one or two cleanings a year and one set of x rays with no out of
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pocket cost to the patient. But the plans vary in coverage when
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it comes to major services like crowns or surgery. If a person
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decided not to get insurance, had no other issues with their
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teeth and just focused on preventative care, such as
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getting two cleanings a year and one set of x rays, it would cost
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them around $485 out of pocket compared to the $460 a year a
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hypothetical dental plan may cost they would essentially
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break even if they did get insurance. According to the NADP
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95% of Americans do not hit the annual benefit maximum.
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It all depends on the patient and what their needs are. So if
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someone's getting a lot of work done, it is a benefit to them.
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It does give them a break. It works rather much like a coupon
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rather than insurance.
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According to a study that was put out by the National
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Association of Dental Plans, 68% of people that don't have dental
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benefits, they'll actually go and get dental care but it's a
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whopping 88% that have dental benefits are actually going to
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use those benefits.
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When it comes to preventive measures, dental insurance is
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definitely worth it so you can have some type of method of
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getting you in so that you're encouraged to make sure your
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dental health is in check.
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Patients have this perception that they need dental insurance
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to go to the dentist. For many individuals having access to
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dental insurance, it does assist them, does it assist them at the
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level that it should? It does not. When you're talking about
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the maximums that these policies have it does not assist
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individuals that truly need it.
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It's not just patients who question whether insurance is
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worth it, dental offices can sometimes struggle to make ends
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meet if they decide to accept insurance.
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So when we take on insurance plans, we're taking a break on
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fees. So for a small office that has majority insurance patients,
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if you're in network, you are literally taking a cut of
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hundreds of 1000s of dollars within a year. I've seen figures
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went up as much as $600,000 of insurance breaks that colleagues
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of mine have taken in one calendar year you'll find a lot
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of offices will take insurance plans because if they're a
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smaller office or new to an area to bring patients in patients
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will often look for an in network provider on their
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benefit website. So they'll log in see who's a provider in the
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area and it'll draw them to the office.
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Dental offices have found ways to help patients who choose to
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opt out of insurance.
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Typically a membership plan will be a fixed cost per year and
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you'll get a certain percentage off of the practice's fees. So
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for example, you could end up paying $450 for the year, and
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then you would get 10 to 15% off of the practice's fees. There's
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no limitations. There's no deductibles, it's just a
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straight buy into the practice. They're huge in the dental
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marketplace now, because there is such consumer demand for an
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insurance alternative.
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There's this misnomer that you need dental insurance to go to
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the dentist. You really don't, dental insurance is not the
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panacea that most people think it is.
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There are ways people can access lower cost care without policy
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changes. Another option for low cost care is to tap into dental
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education programs.
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If a patient is able to travel to a dental school, most of the
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time, you'll see dental schools accept Medicaid. And if a person
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doesn't have Medicaid or Medicare plan, they are able to
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usually pay out of pocket at a much lower rate than you would
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at a private office.
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There's also the option of going to a community health center
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which could provide patients with affordable care. These are
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federally qualified health centers spread across the
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country that mainly provide medical services but some of
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them also offer dental care.
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There is access to dental services through that community
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health center. Primary care associations are agencies that
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oversee the function and the efficiencies of health centers
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and they help with the very smooth running of health centers
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who are needed in a particular area, they help with needs
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assessment and patient access to care.
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Policy changes can also be used to help those who struggle to
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pay dentist frequently say that Medicaid, the government funded
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health insurance program for low income Americans, needs to be
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overhauled in order to help patients.
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Medicaid is a wonderful concept and many offices are able to
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work with it. However, there's a lot of changes in the Medicaid
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programs. In some years, you'll have adult Medicaid benefits
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approved and they're given out. And then when administration's
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change or midterms come along, sometimes those adult benefits
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are yanked out or the child benefits are pared down. So it's
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a very fluid program in most states. And so dentists struggle
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with that and they struggle with keeping on top of it.
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We know that children do better with their dental appointments
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and their preventive visits when parents have coverage. And the
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American Dental Association's collaborated with other agencies
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to advocate for predictable adult dental benefits and an
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opportunity to change some of the administrative burdens so
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that it is easier for dentists to participate in a program that
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they know is here today and will be here tomorrow. And not here
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today and gone tomorrow.
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Another issue with Medicaid that I hear very often from dentists
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is that the reimbursement is just too low. It's not enough
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for them to even recoup their overhead. There's a huge risk to
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the livelihood of your practice. If you make that a huge chunk of
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your practice.
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If I were to take Medicaid, I wouldn't be able to call, cover
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my costs of operations and I wouldn't be able to stay open.
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Ultimately, the best way to save at the dentist is by putting in
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the long term investment and care into your teeth.
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I'll see patients who may not come in for years at a time
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because nothing hurt but the problem is when a patient does
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come in, we hope to catch things well before something is painful
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or before something is broken. Preventive care is essential in
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keeping costs more reasonable in the dentist.