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Working From Home | 5-Step Continuity Plan for Small Business - YouTube
Channel: VivianOlo
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Welcome bags, Genius.
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I've worked from home for a long
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time.
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My first corporate job after
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I got my master's degree, I worked
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remote.
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I worked from home about 80 percent
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of the time when I opened my own
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business.
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I continued to work from home.
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And it's an adjustment.
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When you work in an office.
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It's easier to create a routine.
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You have to wake up at a certain
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time to start your morning commute.
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When you're on that daily journey,
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you see a series of the same people
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every day.
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Same with after work, lunch
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and special occasions.
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If you've been used to that routine,
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or even if you already worked
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from home, working from home
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in this unprecedented time.
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Totally different.
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My name is Vivian Olodun.
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I'm an author and an entrepreneur.
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I wrote the interactive journal
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Stumbling Through Adulthood
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in this video.
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I'm going to talk about key changes
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to consider when you make the
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transition to work from home.
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If that sounds interesting to you,
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hit the like button.
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Subscribe and keep watching.
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Living in South Florida.
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It's normal to have a contingency
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plan to work from home.
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We have weather changes that can put
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the city down for days
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or weeks.
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The same is true for many places
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around the globe.
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Natural disasters like hurricanes,
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snowstorms, earthquakes and
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the like.
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Normal everyday changes like
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relocation, family changes,
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medical conditions are all
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reasons to work from home
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at the moment.
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It's a global pandemic that has
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many of us behind closed doors
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working from our home office.
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My business, Flourish Media is
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a marketing, training and
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development company that helps small
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businesses in transition.
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So we weren't surprised when the
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Miami tourism community hired
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us to host a region-wide
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webinar to help small
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businesses and hospitality,
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tourism, and the arts.
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Build a plan to work from home.
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We created a custom workbook
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for those businesses and you can
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find an altered copy in
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the description box that you can
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download for free.
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Let's break down working from home
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into five different considerations.
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Policies, equipment,
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internal communication,
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external communication
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and a family plan.
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The first thing to consider is
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a written set of policies about
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working from home.
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If you don't have one, we included
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a sample inside of your workbook.
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Things change quickly.
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Write down what's happening so you
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can use it for later.
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What about the equipment?
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You and your staff need stuff
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in order to keep the business
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afloat.
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The next question is who's supposed
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to supply it and who's supposed to
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buy it?
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Inside of your policies and in your
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internal communication, you
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should let your team know
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where their equipment is supposed to
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come from.
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If you're moving it from your
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existing office in disseminating
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to the staff, you would need
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to have some type of checkout policy
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and insurance on those items in case
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they get broken.
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Where should it be stored?
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The next thing to consider is
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internal communication.
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Your staff that's used to all being
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in one location are now all
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over the place.
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They're in their homes and depending
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on the size of your business or the
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type of business that you run.
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You may even have international
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team members.
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So now you need to consider time
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zones.
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Things like using WhatsApp,
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Slack, and other tools that allow
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your team to communicate in
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real time are really important
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and something that you should look
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into.
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Naturally, the next thing is your
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external communication.
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How are you going to maintain that
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customer service with your clients
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and customers?
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A great way to be able to do that is
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to maintain all of your meetings
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and to start to integrate video
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conferencing.
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All of us have been hearing about
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Zoom. Everybody's having all these
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zoom calls.
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But you have to have other platforms
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that you can use, like Uber
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Conference or Google Hangout.
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There's also Skype, especially if
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you're working with.
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Again, people who are maybe not
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located in the United States.
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Skype is very popular in the
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international market.
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You also want to make sure that
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you're sharing updates to your
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clients and customers, especially
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if you're a restaurant or in this
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case. Again, this whole training was
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put together for people in tourism
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to saying, you know, is that cruise
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going to be canceled?
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Are you still having that event in
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April, in June, in August
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and November?
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Let people know where you are.
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Also, you may think, well, I'm
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getting so many emails.
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I don't want to inundate my people
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with emails at this time.
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This is the time to do it.
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You need to really remember that
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you're a human to human interaction
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with others.
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And something as simple as letting
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your audience know that your
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business is still open is
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important.
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Because the fact of the matter is,
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in this particular time,
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there's a number of different
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businesses that will close down
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and never open again.
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If that's not the case.
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And even if it is, it's important
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that you keep your customers and
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clients updated.
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So family, and "family", I'm
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using very loosely.
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This could be your roommate.
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This can be somebody that
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you're not related to in any way,
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but people that you're sharing your
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personal space with.
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It's super important that you're
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able to communicate with them.
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What the expectations are
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now that you're all home.
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This time is so different from
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when you would work from home
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before this pandemic because
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you really wouldn't be spending any
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of the same time with others.
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But now every single person
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from someone in kindergarten
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to someone in high school to your
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retired family
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and friends, they are all home.
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So it's important to have a
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conversation about where
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you're working, the volume in
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which you needed to be.
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If you're wearing your headphones,
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how often you can be interrupted?
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How often you're going to need
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breaks?
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Who's responsible for what?
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All of these things need to be
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discussed.
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And the sooner you have the
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conversation, the better it
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will be.
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Be patient.
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This is happening to everyone.
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Remote work is the future.
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And it's also right now.
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Don't judge yourself.
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Be flexible.
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Be patient with yourself.
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There's no expectation that you're
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supposed to know how to do this
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effectively, perfectly right now.
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Remember that this won't last,
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but parts of it should.
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I hope you found this useful.
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Find me on social media
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@VivianOlo on all of the platforms.
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You can download that workbook.
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The link is in the description box
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if you'd like to connect and you
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want some one-on-one attention.
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I always include a one time
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advisor call is right there in the
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description as well.
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You can schedule yourself and you
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know why I'm sending so much support
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and moral support for all of this
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really strange time.
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You can handle this.
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You can make it through this.
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Do not judge yourself if you need
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to, WOOSAH it out,
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WOOSAH it out.
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This thing will not last.
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OK, it's gonna be OK.
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Thank you so much for watching.
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And I hope you found this
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information useful.
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Make sure you take advantage of the
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free goodies done in this
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description box and I will see you
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next time.
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Bye bye.
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Are you still here?
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Thank you so much for watching.
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I hope you find this information
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useful.
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And I'd love to hear from you.
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So comment below.
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Like subscribe.
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Follow me on social media.
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I would love to know what do you
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want to see next from me?
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And are you working from home?
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Or have you been laid off?
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How are you dealing with this time?
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Bye...
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