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The Rise And Fall of Gap - YouTube
Channel: CNBC
[0]
The massive clothing
retailer Gap Inc.,
[2]
parent company of
several brands including
[4]
its original Gap stores,
is breaking up.
[6]
Some big news out of
the company with plans
[9]
to separate into
two separate companies,
[12]
spinning off a yet
to be named company,
[13]
NewCo, which will consist
of The Gap brand,
[17]
Athleta, Banana Republic,
Intermix, and Hill
[19]
City.
[21]
Then the remaining company
will be Old Navy.
[24]
Gap's net sales slowed at
the turn of the
[26]
21st century, well
before the financial
[28]
crash of 2007
devastated the retail
[31]
industry. Over a decade
later, Gap Inc.
[33]
continues to struggle.
[35]
This is largely due
to the Banana Republic
[37]
brand and the original
Gap stores, which
[39]
haven't recaptured the
explosive success
[41]
they cultivated in
the 1990s.
[43]
For the last few years,
Old Navy and the
[45]
athleisure brand Athleta
have carried the
[48]
company.
[48]
Both have shown
consistent year-over-year
[50]
sales growth
post-recession.
[52]
Gap stocks surged by over
20 percent the day
[55]
the news broke as
investors and analysts
[57]
applauded the move.
[58]
Frankly, it's
about time.
[60]
Old Navy is a nice
business, 3 percent same
[62]
store sales growth, in
spite of an anemic
[64]
fourth quarter.
[65]
Now it'll finally be able
to free grow on
[67]
its own, with its laser
like focus I think
[68]
it can beat
the 3 percent.
[70]
But others are skeptical,
calling it simply a
[72]
move to boost the
value of Old Navy.
[74]
My initial instinct was that
this was a move
[77]
for valuation, meaning
that Old Navy's
[80]
valuation was probably
a little depressed
[82]
being inside of
Gap Inc.
[84]
They've had to do something
to get the stock
[86]
higher. This feels like
that something to
[89]
get the stock higher.
[90]
But this is
about the stock.
[91]
This is not
about the company.
[92]
Whatever the future holds for
Gap, this is a
[95]
stunning move for a company
that grew from a
[97]
single store in San
Francisco to become the
[99]
defining apparel retailer of
the 1980s and
[101]
90s.
[108]
The first Gap store opened
as The Gap in San
[110]
Francisco in 1969.
[112]
The store's name was
a reference to the
[114]
generation Gap between
the young, liberal
[116]
baby boomers and
their conservative, postwar
[118]
parents. Hoping to entice
the huge baby
[121]
boomer generation, The
Gap's founders Donald
[123]
and Doris Fisher decided
to sell nothing but
[125]
records, tapes, and
wildly popular Levi's
[128]
jeans. Jeans, especially
Levi's, boomed in
[132]
the 1960s and 70s
due to what fashion
[134]
historians call the
casualization of the
[136]
American wardrobe after
World War Two.
[139]
People didn't look sloppy,
but they certainly
[141]
adopted more casual
bottom elements into
[145]
their wardrobe.
[146]
It was this very
clean, simple approach to
[150]
getting dressed.
[151]
The Gap was
an immediate success.
[153]
By 1972 it had
twenty five stores, including
[156]
one across the country
in New Jersey.
[158]
In 1973, it began
offering other brands
[161]
besides Levi's, as well
as its own Gap
[163]
label. By 1975, it had
186 stores in 21
[168]
states and sales of
100 million dollars.
[171]
It went public
the next year.
[173]
Donald Fisher appointed
Mickey Drexler as
[175]
Chief Operating Officer
and President in
[177]
1983. Under his leadership,
The Gap saw
[180]
explosive growth throughout
the next two
[182]
decades.
[183]
Under the leadership
of Mickey Drexler
[185]
through the 80s and 90s,
Gap used to be the
[187]
premium growth retailer
in America.
[190]
At the time it
was smart, even hip
[192]
as my parents
would have said.
[193]
The Gap expanded its
own brands, founding
[195]
Gap Kids, Baby Gap,
and Gap Outlet stores.
[199]
It even dropped Levi's,
the only product it
[201]
sold in the original
Gap stores, in 1991.
[204]
It also expanded beyond
The Gap label by
[207]
acquiring Banana Republic
in 1983 and
[209]
launching its discount brand
Old Navy in
[211]
1994. With these, The
Gap targeted three
[215]
tiers of consumers: Banana
Republic for the
[217]
upscale, Old Navy for
discount shoppers, and
[220]
The Gap for
everyone in between.
[222]
Old Navy in particular
took off, reaching 1
[225]
billion in sales
by 1997.
[227]
I was in store number one
for Old Navy and I
[230]
remember walking
out, calling
[231]
back, and saying
to my boss
[232]
I've just been in
the coolest, cheapest
[234]
store on the face
of the earth.
[236]
And Old Navy was
back in those days.
[237]
They were the fastest
retailer to go
[240]
from zero dollars in
sales to a billion
[242]
dollars in sales.
[243]
The company
simultaneously expanded
[245]
worldwide. It opened
the first international
[247]
Gap store in England in
1987 and expanded to
[250]
France and Japan
in the 90s.
[253]
Finally, The Gap
embodied the casual-cool,
[256]
basic trends of the
80s and 90s.
[258]
The casualization of
the American wardrobe
[260]
continued into these
decades as offices
[262]
began allowing increasingly
casual attire.
[265]
Where The Gap really kind
of took off was
[269]
casualization in
the office.
[271]
The last leg of
casualization came really
[274]
when people started wearing
khakis to work
[276]
on Friday.
[277]
Casual Friday is the
easiest way to think
[278]
about that.
[280]
The Gap made improbable
clothing, like khakis
[282]
and turtlenecks, cool.
[284]
In 1993, it released
an ad campaign
[286]
featuring dozens of
celebrities in khakis.
[289]
A few years later,
actress Sharon Stone wore
[291]
a Gap turtleneck with
an Armani jacket to
[294]
the 1996 Oscars.
[296]
Gap's annual sales grew
from 307 million in
[298]
1980 to over one
billion just seven years later.
[301]
By 2001, sales had
ballooned to 13.8
[304]
billion.
[305]
When you adjust for stocks,
Gap traded for 20
[308]
cents when Drexler took
over in 1983 and
[311]
peaked at 52
dollars in 2000.
[313]
Wow, what a spectacular
run, with the last
[315]
big leap coming from
the rapid expansion of
[317]
Old Navy right before
the turn of the
[319]
century.
[320]
At that time,
though, the U.S.
[322]
economy slowed down.
[323]
The Gap's sales grew at
28 and 17 percent in
[326]
1999 and 2000, but slowed
to 1 percent in
[329]
2001. It hasn't hit
double digits since.
[332]
But a sluggish national
economy was only
[334]
part of the problem.
[335]
First, by the early
2000s, Gap's apparel had
[337]
lost its cool.
[339]
Casual basics gave
way to Britney
[340]
Spears-esque low-ride pants
and crop tops,
[343]
which weren't
Gap's forte.
[345]
Banana Republic and Old
Navy carried the
[347]
company as The Gap
brand struggled to
[349]
deliver what
consumers wanted.
[351]
Next, the boardroom
was in turmoil.
[353]
In 2002, then-CEO
Mickey Drexler retired
[356]
after two years
of sluggish growth.
[358]
Drexler's design-driven
leadership had
[360]
faltered when trends changed
in the early
[362]
2000s. The company
replaced Drexler with
[365]
Paul Pressler, a
former Walt Disney
[366]
executive. Pressler used
the cost-cutting
[369]
ethos he developed at
Disney to improve
[371]
Gap's efficiency.
[372]
It seemed to work.
[373]
Sales growth rebounded
to 9.7
[375]
percent in 2003.
[377]
But a New York
magazine profile from the
[379]
time noted that this
uptick was likely due
[381]
to products that Drexler
chose before his
[383]
departure. And it didn't
last: sales growth
[385]
fell back to under 3
percent the next year,
[387]
then slipped into
the negatives.
[389]
Glenn Murphy, former CEO
of the Canadian
[392]
drugstore chain Shoppers
Drug Mart, took
[394]
over in 2007.
[395]
CNBC reported at the
time that Murphy
[397]
planned to give the
design team creative
[399]
freedom, reflecting
Gap's continuing
[401]
struggle to be
cool again.
[402]
As sales in the U.S.
[403]
fell, Gap again pursued
growth abroad at a
[405]
much faster pace than in
the 80s and 90s.
[408]
From 2006 to 2008,
the company opened dozens
[411]
of Gap and Banana
Republic stores across the
[413]
Middle East and
Southeast Asia.
[415]
But then of course,
the Great Recession
[417]
devastated Gap and just
about every other
[419]
retailer. Whether The Gap
was cool or not
[421]
hardly mattered.
[422]
Consumers slowed or
halted apparel shopping
[424]
to save money.
[425]
Under Murphy's leadership,
The Gap tried
[427]
several methods to
revive sales.
[429]
It embraced strategies
to integrate digital
[431]
and physical shopping
experiences, like
[433]
allowing customers to shop
online and pick
[435]
up items in store.
[437]
Gap also acquired
two new companies:
[439]
Intermix, a women's
fashion brand, and
[441]
Athleta, a fitness
and athleisure brand.
[443]
Athleta in particular,
capitalizing on the
[445]
spike in athleisure's
popularity, has
[447]
succeeded where other
Gap brands have
[449]
struggled. From 2008, when
Gap acquired the
[452]
brand for 150 million
dollars in cash, to
[455]
2014, the Athleisure brand
grew from an
[457]
online-only presence to
about 80 stores.
[460]
Gap doesn't break
out Athleta's sales
[462]
numbers specifically, but
the other portion
[464]
of its revenue, of which
Athleta is a part,
[466]
consistently posts the best
sales growth in
[468]
the company.
[470]
During Murphy's leadership,
Gap's overall
[472]
sales trended upward again,
reaching a peak
[474]
of 8 percent
growth in 2012.
[476]
But Murphy stepped down
in 2014 and sales
[479]
drifted downward
once again.
[481]
The company hasn't yet
released its 2019,
[483]
earnings but sales at
Gap stores fell every
[485]
year from 2013 to
2017, and Banana Republic
[488]
fared just as poorly.
[490]
Millennials have flocked
to digitally-native
[492]
brands like Everlane,
fast-fashion giants
[495]
like H&M, or even
secondhand companies like
[498]
ThredUp. Fast-fashion
retailers in
[500]
particular have captured
a rapid fire
[502]
wardrobe replacement rate
driven by social media.
[505]
And I've seen it dozens
of times in the mall
[508]
where people are shopping
and they already
[510]
own a ton of
clothing in their wardrobe.
[513]
But things have already been all over social media and so they don't want to wear it again.
[518]
Old Navy and Athleta
have carried the company
[520]
for the last few years.
[522]
To expand on Athleta's
success, Gap launched
[525]
a men's athleisure line,
Hill City, in 2018.
[528]
Meanwhile, Old Navy
leans on its
[530]
family-friendly prices
and shopping experience.
[533]
They know how to
really integrate the right
[536]
fashion of the moment for their customer at the right price.
[540]
And I think they are doing a great job.
[542]
Old Navy is of particular importance to the
[544]
company, making up over
40 percent of its sales since 2014.
[548]
By 2020 though, the
discount brand will
[550]
become its own company.
[552]
This will leave The Gap with two struggling
[554]
behemoths, The Gap
and Banana Republic
[556]
brands, and a mixture
of much smaller
[558]
brands: Intermix, Athleta,
Hill City, and
[560]
the newly-acquired children's
clothing line
[562]
Janie and Jack.
[564]
Analysts point to Athleta
as the brand with
[566]
the most potential to
drive future growth.
[568]
I think that a lot
of people would have
[569]
assumed Athleta would have
been grouped with
[572]
Old Navy. It will be
the crowned jewel, it
[574]
will need to carry,
it will represent the
[576]
growth. But it's also
going to be benefiting
[579]
by being part of
a larger company.
[581]
Gap's current CEO, Art
Peck, said the split,
[583]
which should be complete
by 2020, will help
[585]
each company craft
a "sharpened and
[587]
strategic focus and
tailored operating
[589]
structure." But why now,
when the retailer
[591]
has struggled for consistent
success for so long?
[594]
I think the reality is
it appears it's an
[596]
acknowledgment that The
Gap really isn't
[598]
going to turn as quickly
or as much as they
[601]
had wanted it to.
[603]
If NewCo does revive
the ailing company, it's
[605]
possible that the iconic
Gap brand itself
[608]
will play a smaller role
than it did in the
[610]
company's history.
[611]
Certainly going to be,
relatively speaking, a
[613]
much less important part
of this business
[615]
once you separate
them off.
[617]
So if you can shrink
Gap and grow Athleta
[619]
fast, grow Hill City
fast, those pieces are
[622]
more important to
the shareholder.
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