The Rise And Fall of Gap - YouTube

Channel: CNBC

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The massive clothing retailer Gap Inc.,
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parent company of several brands including
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its original Gap stores, is breaking up.
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Some big news out of the company with plans
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to separate into two separate companies,
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spinning off a yet to be named company,
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NewCo, which will consist of The Gap brand,
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Athleta, Banana Republic, Intermix, and Hill
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City.
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Then the remaining company will be Old Navy.
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Gap's net sales slowed at the turn of the
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21st century, well before the financial
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crash of 2007 devastated the retail
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industry. Over a decade later, Gap Inc.
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continues to struggle.
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This is largely due to the Banana Republic
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brand and the original Gap stores, which
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haven't recaptured the explosive success
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they cultivated in the 1990s.
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For the last few years, Old Navy and the
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athleisure brand Athleta have carried the
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company.
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Both have shown consistent year-over-year
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sales growth post-recession.
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Gap stocks surged by over 20 percent the day
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the news broke as investors and analysts
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applauded the move.
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Frankly, it's about time.
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Old Navy is a nice business, 3 percent same
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store sales growth, in spite of an anemic
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fourth quarter.
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Now it'll finally be able to free grow on
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its own, with its laser like focus I think
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it can beat the 3 percent.
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But others are skeptical, calling it simply a
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move to boost the value of Old Navy.
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My initial instinct was that this was a move
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for valuation, meaning that Old Navy's
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valuation was probably a little depressed
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being inside of Gap Inc.
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They've had to do something to get the stock
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higher. This feels like that something to
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get the stock higher.
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But this is about the stock.
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This is not about the company.
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Whatever the future holds for Gap, this is a
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stunning move for a company that grew from a
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single store in San Francisco to become the
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defining apparel retailer of the 1980s and
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90s.
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The first Gap store opened as The Gap in San
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Francisco in 1969.
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The store's name was a reference to the
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generation Gap between the young, liberal
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baby boomers and their conservative, postwar
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parents. Hoping to entice the huge baby
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boomer generation, The Gap's founders Donald
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and Doris Fisher decided to sell nothing but
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records, tapes, and wildly popular Levi's
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jeans. Jeans, especially Levi's, boomed in
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the 1960s and 70s due to what fashion
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historians call the casualization of the
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American wardrobe after World War Two.
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People didn't look sloppy, but they certainly
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adopted more casual bottom elements into
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their wardrobe.
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It was this very clean, simple approach to
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getting dressed.
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The Gap was an immediate success.
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By 1972 it had twenty five stores, including
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one across the country in New Jersey.
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In 1973, it began offering other brands
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besides Levi's, as well as its own Gap
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label. By 1975, it had 186 stores in 21
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states and sales of 100 million dollars.
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It went public the next year.
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Donald Fisher appointed Mickey Drexler as
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Chief Operating Officer and President in
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1983. Under his leadership, The Gap saw
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explosive growth throughout the next two
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decades.
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Under the leadership of Mickey Drexler
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through the 80s and 90s, Gap used to be the
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premium growth retailer in America.
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At the time it was smart, even hip
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as my parents would have said.
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The Gap expanded its own brands, founding
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Gap Kids, Baby Gap, and Gap Outlet stores.
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It even dropped Levi's, the only product it
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sold in the original Gap stores, in 1991.
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It also expanded beyond The Gap label by
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acquiring Banana Republic in 1983 and
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launching its discount brand Old Navy in
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1994. With these, The Gap targeted three
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tiers of consumers: Banana Republic for the
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upscale, Old Navy for discount shoppers, and
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The Gap for everyone in between.
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Old Navy in particular took off, reaching 1
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billion in sales by 1997.
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I was in store number one for Old Navy and I
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remember walking out, calling
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back, and saying to my boss
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I've just been in the coolest, cheapest
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store on the face of the earth.
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And Old Navy was back in those days.
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They were the fastest retailer to go
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from zero dollars in sales to a billion
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dollars in sales.
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The company simultaneously expanded
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worldwide. It opened the first international
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Gap store in England in 1987 and expanded to
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France and Japan in the 90s.
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Finally, The Gap embodied the casual-cool,
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basic trends of the 80s and 90s.
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The casualization of the American wardrobe
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continued into these decades as offices
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began allowing increasingly casual attire.
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Where The Gap really kind of took off was
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casualization in the office.
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The last leg of casualization came really
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when people started wearing khakis to work
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on Friday.
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Casual Friday is the easiest way to think
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about that.
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The Gap made improbable clothing, like khakis
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and turtlenecks, cool.
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In 1993, it released an ad campaign
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featuring dozens of celebrities in khakis.
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A few years later, actress Sharon Stone wore
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a Gap turtleneck with an Armani jacket to
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the 1996 Oscars.
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Gap's annual sales grew from 307 million in
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1980 to over one billion just seven years later.
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By 2001, sales had ballooned to 13.8
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billion.
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When you adjust for stocks, Gap traded for 20
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cents when Drexler took over in 1983 and
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peaked at 52 dollars in 2000.
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Wow, what a spectacular run, with the last
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big leap coming from the rapid expansion of
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Old Navy right before the turn of the
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century.
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At that time, though, the U.S.
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economy slowed down.
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The Gap's sales grew at 28 and 17 percent in
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1999 and 2000, but slowed to 1 percent in
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2001. It hasn't hit double digits since.
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But a sluggish national economy was only
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part of the problem.
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First, by the early 2000s, Gap's apparel had
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lost its cool.
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Casual basics gave way to Britney
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Spears-esque low-ride pants and crop tops,
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which weren't Gap's forte.
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Banana Republic and Old Navy carried the
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company as The Gap brand struggled to
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deliver what consumers wanted.
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Next, the boardroom was in turmoil.
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In 2002, then-CEO Mickey Drexler retired
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after two years of sluggish growth.
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Drexler's design-driven leadership had
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faltered when trends changed in the early
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2000s. The company replaced Drexler with
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Paul Pressler, a former Walt Disney
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executive. Pressler used the cost-cutting
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ethos he developed at Disney to improve
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Gap's efficiency.
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It seemed to work.
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Sales growth rebounded to 9.7
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percent in 2003.
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But a New York magazine profile from the
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time noted that this uptick was likely due
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to products that Drexler chose before his
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departure. And it didn't last: sales growth
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fell back to under 3 percent the next year,
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then slipped into the negatives.
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Glenn Murphy, former CEO of the Canadian
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drugstore chain Shoppers Drug Mart, took
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over in 2007.
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CNBC reported at the time that Murphy
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planned to give the design team creative
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freedom, reflecting Gap's continuing
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struggle to be cool again.
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As sales in the U.S.
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fell, Gap again pursued growth abroad at a
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much faster pace than in the 80s and 90s.
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From 2006 to 2008, the company opened dozens
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of Gap and Banana Republic stores across the
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Middle East and Southeast Asia.
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But then of course, the Great Recession
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devastated Gap and just about every other
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retailer. Whether The Gap was cool or not
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hardly mattered.
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Consumers slowed or halted apparel shopping
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to save money.
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Under Murphy's leadership, The Gap tried
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several methods to revive sales.
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It embraced strategies to integrate digital
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and physical shopping experiences, like
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allowing customers to shop online and pick
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up items in store.
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Gap also acquired two new companies:
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Intermix, a women's fashion brand, and
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Athleta, a fitness and athleisure brand.
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Athleta in particular, capitalizing on the
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spike in athleisure's popularity, has
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succeeded where other Gap brands have
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struggled. From 2008, when Gap acquired the
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brand for 150 million dollars in cash, to
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2014, the Athleisure brand grew from an
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online-only presence to about 80 stores.
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Gap doesn't break out Athleta's sales
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numbers specifically, but the other portion
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of its revenue, of which Athleta is a part,
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consistently posts the best sales growth in
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the company.
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During Murphy's leadership, Gap's overall
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sales trended upward again, reaching a peak
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of 8 percent growth in 2012.
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But Murphy stepped down in 2014 and sales
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drifted downward once again.
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The company hasn't yet released its 2019,
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earnings but sales at Gap stores fell every
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year from 2013 to 2017, and Banana Republic
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fared just as poorly.
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Millennials have flocked to digitally-native
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brands like Everlane, fast-fashion giants
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like H&M, or even secondhand companies like
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ThredUp. Fast-fashion retailers in
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particular have captured a rapid fire
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wardrobe replacement rate driven by social media.
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And I've seen it dozens of times in the mall
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where people are shopping and they already
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own a ton of clothing in their wardrobe.
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But things have already been all over social media and so they don't want to wear it again.
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Old Navy and Athleta have carried the company
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for the last few years.
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To expand on Athleta's success, Gap launched
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a men's athleisure line, Hill City, in 2018.
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Meanwhile, Old Navy leans on its
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family-friendly prices and shopping experience.
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They know how to really integrate the right
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fashion of the moment for their customer at the right price.
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And I think they are doing a great job.
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Old Navy is of particular importance to the
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company, making up over 40 percent of its sales since 2014.
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By 2020 though, the discount brand will
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become its own company.
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This will leave The Gap with two struggling
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behemoths, The Gap and Banana Republic
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brands, and a mixture of much smaller
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brands: Intermix, Athleta, Hill City, and
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the newly-acquired children's clothing line
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Janie and Jack.
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Analysts point to Athleta as the brand with
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the most potential to drive future growth.
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I think that a lot of people would have
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assumed Athleta would have been grouped with
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Old Navy. It will be the crowned jewel, it
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will need to carry, it will represent the
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growth. But it's also going to be benefiting
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by being part of a larger company.
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Gap's current CEO, Art Peck, said the split,
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which should be complete by 2020, will help
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each company craft a "sharpened and
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strategic focus and tailored operating
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structure." But why now, when the retailer
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has struggled for consistent success for so long?
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I think the reality is it appears it's an
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acknowledgment that The Gap really isn't
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going to turn as quickly or as much as they
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had wanted it to.
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If NewCo does revive the ailing company, it's
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possible that the iconic Gap brand itself
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will play a smaller role than it did in the
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company's history.
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Certainly going to be, relatively speaking, a
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much less important part of this business
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once you separate them off.
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So if you can shrink Gap and grow Athleta
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fast, grow Hill City fast, those pieces are
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more important to the shareholder.