Bagaimanakah Cara Menjadi Internal Auditor Sistem Manajemen Mutu ISO 9001? (Edisi 1) - YouTube

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Good friend .. we go into the discussion related to

How to do an internal audit of the ISO management system

So .. the internal audit referred to here is related to the ISO management system although in general

Internal audit or internal audit activities are more or less the same or there are similarities or similarities

And as information related to this internal audit topic

Will be discussed in several editions. So, there are more or less five editions that will be featured on this Rasyid Hendi channel

And this is the first or first edition

We go into the material ...

Related to this internal audit activity, the reference used is

Included in the ISO 9000 family is ISO 19011 in 2018

The one titled is a management system audit guide

So this guide can be used to carry out audit activities both internal and external

So that this is used both organizations that have implemented ISO and by the certification body

Use their external audit activities

Then ... some of the terms used in

The term internal audit, external audit

First is the auditor. The auditor is a qualified person

and competently appointed to

carry out audits

So ... this auditor is indeed a competent person. What are the qualifications of auditors?

First he must have a combination

Related to education

So .. Educational background will really support someone to become an auditor. then..

Training ... training here is related to

How to carry out audit activities, it was delivered in the training session whether it was internal auditor training

As well as training for lead auditors conducted by certified training institutions

To an accreditation agency

Then ... there is more related to work experience

The longer someone or experience in work

So someone when they become an internal audit will be more experienced and may be more flexible and flexible

When doing the audit and also the experience of the audit

Because the more often an audit is done, the more flexible a person will be

Increasingly adept at conducting audit activities

Then the other term is there is such thing as team leader audit

The audit team leader is that he must be qualified as an auditor

Then appointed as the leader of an audit team to carry out the specified audit

So if for example in one audit activity it consists of two auditors

So, one person was appointed as the Team Leader

Then, there is another term is Audiee. This auditee is the organization, part or personnel being audited

Then there is another term related to the audit plan. What is this audit plan?

This audit plan is an explanation of the activities and arrangements for an audit to be carried out

Usually related to ...

Date

Then ... hour

Arrangements from auditors who will carry out audit activities together with

Section or department to be audited. So ... here is explained in detail in the audit plan

Then there's another term, audit scope

The explanation is related to the scope or limits of an audit

Usually related to the physical location

For example the area to be audited is in the area where the physical location

Then, for example organizational units, departments, divisions are mentioned here

Then the activities and processes related to any of these audit activities ...

Then .. according to the time period covered so for example in the past year ..

Or the last six months or in the last three months or other time limits

Well..

Material to be submitted or discussed ...

Related to this topic ... this internal audit is ... the first we will discuss related to the background of the audit

So, why does there have to be an internal audit activity or an audit ...

Then the second is ...

Understanding of audits. What is needed to be understood in relation to this audit activity

Then the third material is about the PDCA method

Or Plan-Do-Check-Action

In the process of audit activities

Then the fourth is related to the competence and responsibilities of the auditor

And the fifth or final conclusion is that the material will be discussed

IN..

Training or in this internal audit topic

Okay, we will continue after the following show, don't forget you click.

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Alright friend .. we continue with the internal audit material

Next is related to what is the background associated with this audit activity

So this internal audit or audit is one part of the activity

PDCA

Here

It was stated in clause ...

9.2 that the organization ...

Must conduct an audit

Internal which is carried out regularly. This is in ...

The ISO 9001 clause is an internal audit

Requires for

Comply with regard to ISO standards So if without internal audit activities

We can be sure that the application of the ISO 9001 system or standard or other ISO management system standards.

it is not done but more important is

This was done to improve the processes of the company's operations

And .. in the end and the performance of the area being audited is his expectation by doing activities

This internal audit is an increase in the performance of the area carried out by the audit

So what?

Related to the definition of an audit. so, in general if we are based

ISO 9000 is related to terms and definitions

It was stated that the audit was a systematic testing process and he had to be independent and documented

To obtain audit evidence and evaluate it objectively to determine the extent

Audit criteria are met

What is meant by systematic?

Systematic here is that the audit activity process is structured

Everything is done in sequence starting from making the program then making the schedule

Then the auditor gathering

Then making a schedule

The audit and so on are carried out systematically

Then next What does it have to do with why he has to be independent?

Even though the audit can be done if the internal is done by a team from internal from the organization

This means that independence here is

Auditors who conduct audits in one section of a company are closed function

Cross Departments ... so there are no auditors working on or auditing their own departments

Then the next term is documented.

So, all audit activities must be carried out documentation

There is written evidence or documented evidence that can be shown

Can be in the form of softcopy or in the form of hardcopy. Then, what is meant by audit evidence is ...

Can be in the form of records, factual statements or other information that is relevant to the audit criteria and can be verified

So ... it can be in the form of a recording then a statement from an interview with the auditee

Then other information, for example, looks at field conditions, documentation conditions

Then look for data and so on. That is the proof of the audit then the audit criteria are ...

A set of policies, procedures or requirements that have been set by the organization or company or agency

It becomes a comparison between ...

Audit evidence with audit criteria. That is the definition of AUDIT

We can see in the modeling in the following chart

So ... the audit is simply that we compare or compare between requirements

With..

Evidence that was seen when conducting audit activities

So the requirements here can vary from external requirements whether it is in the form of regulations, policies ..

Then the standard is from external ... then it can also be related to manuals or guidelines set by the organization ...

Or agency or company

Then there is another requirement that is based on procedures that have been established by organizations, agencies or companies

Then it can also be related to specifications

The specifications here are ...

The organization may be related to the service or product that refers to the standard whether it's a product or service that ..

It has been set by international standards

Then the evidence or evidence can be physical

All these requirements are then compared

With...

Evidence or evidence. The evidence here can be in physical form so that physical things are seen on location

The organization, agency or company or the last part of Indra seen or sensed

Then the results of the interview or the results of a conversation with the Auditee. That can be evidence then can also be related to

Paperwork or work paper results

Then the next is related to the patterns that were captured when conducting audit activities

From the results of comparing here we can conclude ...

That can take the form of Good and Bad Fact. So, good facts and bad facts

So all of this will be analyzed later if he is

Bad fact ... so between the requirements and the evidence ...

Discrepancy ... then, expressed as finding Then later

The auditee must create a problem or cause effect. So ... what's the analysis related to why this problem can occur

Then all of that will later be analyzed both positive and negative then conclusions will be drawn and made as

Executive summary

What is the purpose of the audit?

Maybe all of you are asking, why do you have to have an internal audit?

So the purpose of the first audit is to do

Verify compliance with requirements

So

Friends when they become an internal audit verify the conformity with the requirements set by the company

Then the second is to increase awareness and understanding

So it could be that there might be a transfer here

Knowledge between auditors and auditees so that it is obtained

A deeper understanding related to one process or one activity

Then the third is to verify the implementation of the system in all layers ..

Organization. So the name of the internal audit is seeing verification related to the implementation of the existing system in ...

The organization .. then the fourth is to measure the effectiveness of the management system, with this Internal audit will see how

The effectiveness of implementing the management system ... is it achieved or not. Then, the next one is

Identifying conformity and non-conformity

So, the hope is indeed that there is a lot of conformity that can be found but it might be possible that there is a name of discrepancy

So here will be the auditee

Will make improvements related to the findings of nonconformities from the results of this audit

Then the next one is ...

Identify what improvements are needed. So, it will be seen later

Between the auditor and the auditee will be achieved approximately what improvements can be made in one process in the division ..

Section or in one department

Then .. what are the types of audit based

The auditor

So, here are three types of audits

So the first is the name first party audit or internal audit. So the audit here is done

By an internal auditor. So, the auditors come from internal organizations, agencies or companies

This is called the first-party audit and the second is

Second party audit. So, audits are carried out by customers or parties who have an interest in ...

Organization, agency or company

So, this is called a second party audit or a second party audit

Then the third is a third party audit This third party audit is carried out by an independent agency

Then he usually publishes the name of this certificate usually if the ISO management system is

Certification body

Or Institution ...

Related to product certification, you can enter the third party audit. This is a type of audit based on ...

The auditor

Okay ... this is our discussion in the first edition of the internal audit material

Thank you for the attention of all friends

And see you in the next issue

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