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Cover-More customer Dan Mannix's story - YouTube
Channel: Cover-More Travel Insurance
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to friends and myself decided to go on a
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four-month trip overseas we'd have two
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months in the US and then two months in
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Europe we had a week in LA to begin with
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then we went to Vegas from there we
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hired a car and drove down to San Diego
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and we planned to drive from there all
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the way up to um Canada there was a lot
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of fun we were having a great time
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meeting a lot of new people yeah seeing
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a lot of cool places it's an amazing
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drive that Iowa won there along the
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clips so we're pretty excited driving
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into San Francisco we heard what a great
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city it was we got there pretty late in
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the afternoon we booked into our
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Hospital and we decided to go out on the
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town and see a few sights
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one of the places we were at I decided
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to go to the bathroom on the weight of
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the toilet I was confronted by six men
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telling me to get out of their bar I was
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being quite reserved and just saying
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yeah that's no problem I'm happy to
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leave and that's when I felt a king here
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from the side I was on the ground I was
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unconscious and I was being kicked my
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friends were upstairs at the time they
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looked down the stairs and saw that I
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was being assaulted on the floor so they
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quickly ran down the stairs luckily for
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me and just got me out of there as quick
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as they could we walked back to the
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hostel and after a while my face started
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to really swell up and it was really
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quite painful so I thought it'd be best
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to go to the hospital and get a checked
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out I had my nose fractured on both
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sides as well as my cheek bone was
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fractured and bone underneath my eye was
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fractured as well I was pretty shattered
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knowing that I was going to have to have
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surgery in a foreign country and that it
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had completely ruined our travel plans I
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remember at the hospital I was
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repeatedly being asked do you have
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insurance do you have insurance luckily
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I had a card from Kevin Moore in my
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wallet and I took that out and just kept
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showing that I received the best
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treatment and was I felt like I was a
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high priority the next morning I woke up
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with no wallet no phone no clothes I
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didn't know if my friends knew where I
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was no way of contacting them the
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surgeon who was going to be treating me
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came in and I had a bit of a look at me
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and yeah he'd notified me that I'd be
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transferred to another hospital there in
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San Francisco we managed to make contact
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with cover-more over the phone
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then cover-more sent in a representative
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from from their company to get details
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from myself and my friends what had
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happened and also take photos of my
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injuries I had four plates put in
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surrounding my eye socket and I'd
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reconstructive surgery on my nose
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I stayed in hospital for around three to
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four days following my surgery and the
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surgeon on discharge came in and said I
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wouldn't fly for another two weeks we
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had planned to fly a week after the
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incident so it really sort of threw a
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spanner in the works of our trip
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cover-more reimbursed my friends for
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their accommodation expenses while we
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were stuck in San Francisco and also
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covered the flights that we missed once
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enough time had passed so I was given
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the all-clear to continue traveling and
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I was able to enjoy the rest of my trip
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from San Francisco we drove up to Canada
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for two weeks then we flew to New York
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for about ten days and then from there
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we went on to Europe for about two
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months
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I'm really happy of the outcome of the
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surgery I have no problems with my
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vision or my face as far as I understand
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my hospital bills were around about
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$100,000 I originally booked my flights
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through student flights in Belconnen and
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Hamburg and they suggested that I go
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with cover Moroz my travel insurance at
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first we didn't really think we were
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going to going to need our travel
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insurance we thought maybe we go skiing
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in Switzerland or something like that as
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far as I can remember my travel
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insurance expenses totaled around $800
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and it's the best $800 either it has
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been it was a massive relationships have
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a couple more supporting me I really
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have no idea what I would have done I
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probably would have had to drop out of
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you and if I didn't have a couple more
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if I ever travel again I'll definitely
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be looking with government
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