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#Insurtech and #Insurance Innovation - 3 trends for 2019 I saw at Exec.Insurtech - YouTube
Channel: Digitalscouting
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finally finally finally we're talking
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about the customer what we see right now
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here it's us here's the customer and
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other people are coming in and getting
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into this connection to the customer
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we're losing it and how could the
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insurance industry be the risk expert
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that conquers the hearts and minds and
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home screens of the customer hey guys in
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this video you'll learn the three key
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things I learn at the exact intial tech
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conference in the beautiful city of
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Cologne first about internationalization
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second about ecosystem and enabling
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third about the role of the customer and
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how to become part of their daily lives
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so I listen to this I'm scouting digital
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and tech trends around the world in
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order to bring it to you and I have
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helped numerous companies to set up
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ecosystems of digital products and
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services and to increase their reach
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with attention hacking
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[Music]
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digital scouting was a media partner of
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the exec in show tech and I was really
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happy to also participate this moderator
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at a panel and but let's talk first
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about the three things I learned the
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first thing I learned is the event and
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general events get more and more
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national who also see incumbents from
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other countries as mainly scaling
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startup scaling in show text from other
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countries coming in and trying to get a
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piece of the insurance pie the second
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thing I learned is at least more and
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more not only talks about ecosystems and
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collaboration and co-creation but that
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you saw a lot of use cases on stage and
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insurances and carriers and intra text
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actually showing demonstrating what they
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did together and a third thing and not
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only the customer doesn't want to wait
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eight weeks for its claim management
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that he wants to wait four weeks until
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actually a question is answered no we
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finally begin to talk that we need to
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provide the customer digital products
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and services that help them in their
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daily life in order to do the following
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a lot of tech giant's have done it
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brilliantly to go between an industry
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its customer go in between and you know
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be the Tollbooth um to their customers
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we see it especially in the car
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insurance business where you need to pay
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a lot to Google AdWords and the big
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discussion what we see right now is
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actually that we are talking about how
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actually it could be us that goes and
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between the rest of the world and the
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customer another reason why to come and
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join the exit in gatech is the great
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networking opportunities I was really
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happy to bump into Florian and Spiros to
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fellow thought leaders and influences in
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the Internet we had a lot of fun
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together and talked a lot of behind the
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scene
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I really enjoyed this but also you had a
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great networking opportunity to startups
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to incumbents and also somebody sees
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coming around have a big big thank you
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to the whole team that put the exit
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initiative together to Robbie Melvin
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Lukas Felix Mary and all the rest so
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thank you very much guys and girls for
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putting this awesome show this awesome
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insurance industry then together hey
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guys it would help us a lot if you could
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hit the subscribe button down there and
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to make us also grow here on YouTube
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thank you very much
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[Music]
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