Professional Indemnity Insurance - Does it Pay Out if You Are Negligent? - YouTube

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Hi guys Mark Dawes here and this short video I want to talk to you about
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professional indemnity insurance. Now in case you don't know what that is,
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profession deputy insurance is the insurance cover you have that covers you
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for a claim that's made against you outside the classroom or the training
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hall, and what I mean by that is let's say you teach someone something, you show
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them a technique, or you give them instruction, they go away and implement
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that and there's a death or a fatality or serious injury or whatever, and they
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make an allegation that you taught them incorrectly, you gave them bad advice, you
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showed them an unsafe technique. That's what professional indemnity insurance is
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there to cover you for. Now I've just had an interesting discussion with a broker
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about this, because as you know I get involved in lots of little cases, and I
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was involved in one this year where this was actually brought up, and the question
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I posed the broker was this - if you knowingly taught something, or you
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knowingly gave advice that you knew to be incorrect, because there was better
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advice out there or there was new research new evidence out there, which we
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as trainers ignored and taught something we shouldn't have taught, does the cover
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still cover us or are we negligent? And the broker said - basically if you are
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negligent, knowingly negligent, you're giving advice instruction or information
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to someone, that you know is dangerous because there is a safer alternative,
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then potentially the the cover won't cover you, basically they're the
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insurance is null and void. So let me give an example of what I'm talking
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about here. Well I recently got into a discussion with someone who called me up
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with some advice, this was about two or three days ago, and they said Mark
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we're being taught to hold people on the floor, four or five staff holding someone
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down on the floor. I said okay, what's the issue, he said well I raised the point
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that there are safer techniques, we could have them sat down or we could have them
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stood up he said, by the use of more restrictive techniques, but we were told
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by the training provider that you can't use restrictive techniques because
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that might cause discomfort harm or pain therefore you can't use those techniques, you
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can't use anything that may cause pain, so putting them on the floor is a safer
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alternative, because there's no pain involved there's only pressure. Now my
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response to that was, okay how many people do you know have died
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from a restrictive technique in a upright position. He said well none.
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So I said how many people do you know have died from be held on the floor with four
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or five staff holding him down, and by the way if you haven't watched the
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videos yet on 'Seni's Law' this might be a good time to go to our YouTube channel
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and watch those videos, because the new law being proposed by Parliament is
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designed to actually stop the excessive use of force or at least investigate
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transparently any death which results primarily in a mental health setting
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where excessive use of force is alleged to be made, and in this case of Seni,
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Olaseni Lewis, 11 police officers held him down and he died. So they're looking at
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that sort of thing. So I said look, light of this in light of these cases
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there's a safer alternative. Keep them sat up, keep them stood up, put a
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restrictive technique on which prevents them down to the floor, I said, then you
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probably reduce or eliminate the risk of someone dying. And I also said to him and
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there's equipment you can use out there, there's handcuffs, there's soft cuffs,
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there's restraint belts, there's safety pods - nowadays there's a lot of equipment, and
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he said, well the company won't buy the equipment, they have no budget for the
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equipment, he said we're now being told we can't use these restrictive
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techniques, so we have to put them on the floor, and I said well what sort of
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environment is this in. And he said it's a security, door supervision type
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environment he said, but we're doing lots of other work in schools and in care
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homes and basically he said, we can't use the restrictive techniques because if we
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do our accreditation is null and void so we have to take them to the floor that's
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part of the system we've been trained in. So I posed this question to the broker.
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And I said we know, I said there's evidence, research, that people die in certain
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positions, and we know that there are safer positions but people don't want
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to use them I said, because of an opinion I said, them either or because they they
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don't have the right information or knowledge. And he said well it is a
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gray area and it will you need to take legal advice on this, but fundamentally
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if they are knowingly, and there's the keyword 'knowingly', using a technique that
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increases the risk of harm or death, where a safer alternative exists,
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he said potentially their insurance policy is null and void because they're
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acting negatively, possibly illegally he said, but that's a case for a lawyer to
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pick up on. Now many of you know we we interviewed lawyers on a regular basis
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it's pilot program, and those become on that course
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in the past I will come of course in the future, will have seen the interview we
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did with Michael Mansfield, who if you don't know Michael Mansfield is one of
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the leading QCs Barristers, Lawyers this country's ever produced, and I asked him
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the question. I said what happens if someone is using a technique knowingly
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that they shouldn't be using that increase of death or someone dies, and he said
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quite you know openly, he said if someone - is if there are techniques increase the
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risk of death - and if someone is using those techniques where a safer
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alternative is known to exist, and someone dies a resolved and not explored
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a safer alternative then that is a violation of article 2 and we have case
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law that back this up to support this stuff. So I just wanted to leave that
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with you right now because obviously if you're teaching or training you need
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insurance cover, but it's really important to understand that you can get
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insurance cover that's not hard, you can go to a broker they'll give it to you.
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You can get cover. But if you are teaching stuff that you
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knowingly shouldn't be teaching, because there's a safer alternative there, or
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you've been pressurised into using techniques that you know you shouldn't
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be using when there is a safe alternative there - either a safer
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technique or equipment - and a serious injury or God forbid a fatality occurs,
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potentially your insurers could turn around and say that policy is null and
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void and you are not covered. And that's your future gone, that's your house gone
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that's your career gone, that's your life down the pan. Now I don't want to sound
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overdramatic on this stuff but it's a fact, and that's why we've taken so much
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time and effort to make sure that what we teach to the people that we train is
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legally defensible and we go to court on a regular basis to do that, and we
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support people to do that, and if you are looking to become a trainer - a physical
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intervention or a restraint trainer or self defense trainer - it's worthwhile
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just considering - with whoever you're going to train with - whether it's us or
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whether it's someone else - whether or not what you're being taught and what you're
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being expected to teach is going to be increasing the risk of injury and
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fatality or reducing it, and whether you're being taught techniques that you
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know you shouldn't be using because there is a safer alternative, you need to
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challenge and question that, because you can go to the broker and get your policy
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no problem at all, but you may find the if he goes to court and they challenge
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this the insurers may pay out and then if they finally you be negligent sue
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you for the money back, or they may turn around and say - do you know what, because
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you were doing something that you knowingly shouldn't have been doing your
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policy is null and void. Please, please check your insurance. I'll be interested
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in the comments you have leave a comment below. It's a really important point, so
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if you are a trainer or you are thinking of becoming a trainer, please go to your
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broker and find out - that the you know - how you are covered for what you teach.
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If you have any questions leave a comment below, drop me an email, I'll happily
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answer them for you. Thanks for listening.