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How are offices changing? - YouTube
Channel: The Economist
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the office
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where showing your face every day used
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to be the name of the game
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but the game has changed
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to think about the office as purely a
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container for your people and your
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equipment is very outdated
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for large multinational firms the
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pandemic and hybrid working have changed
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the very idea and purpose of the office
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the office of today in a post-pandemic
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world is a social destination
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offices are being radically redesigned
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this is where we build the offices of
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the future the changing office is
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changing the way bosses manage employees
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a hybrid model requires a very high
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degree of trust
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and this new world of hybrid working
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could shape what cities look like remote
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working world effect the way we plan our
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cities
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here in the bustling capital of india
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this design consultancy is mapping out
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the offices of the future
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what we do here is not only test
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products but we also test design we test
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human behavior we test wellness how all
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of these come together to make good
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design
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in the past office design was functional
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at best
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it was simply the place where employees
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went because they had to
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but in management speak there's been a
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paradigm shift
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since the pandemic the offices of
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multinational companies have had
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dramatic face lifts
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so our office in delhi is a prime
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example of what kind of office designs
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organizations are looking for in the
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post-pandemic world out have gone rows
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of desks and cubicles
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in have come collaboration spaces and
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relaxation zones and even restaurants
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and bars
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from ericsson and standard chartered to
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boston consulting group and beam
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centauri some of the world's biggest
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companies have redesigned their offices
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the main driver of this redesigned boom
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is hybrid working
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in the post-pandemic world working
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partly at home and partly in the office
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is now seen as the new normal by many
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employees of multinational firms
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this has redefined the purpose of
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company offices and the reasons why
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employees go there
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the office of today in a post-pandemic
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world is about a social destination it
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is a place where
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employees come in to have informal
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learning and build their social capital
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in the organization
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in singapore fei wong is a senior
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manager for a multinational firm
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for her
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home is now where she does her
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day-to-day desk work
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and the office is where she goes for
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actual facetime i see the office as a
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base for me to go back to so that i can
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meet my colleagues have lunch with them
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so it's really a place where i reconnect
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where i socialize with people rather
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than get work done
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demand for flexible working has risen
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for employees of multinationals across
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the world
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a study found that at least some remote
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working is wanted by 76 of workers in
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europe
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86 in america
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and 78 in asia
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ben hamley is the lead on the future of
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work in the asia pacific region for real
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estate company jll
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the office is certainly still the center
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of the work ecosystem for most of the
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world's most progressive companies today
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but it's much more expansive it includes
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much more flexible use of space and time
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to be able to deliver the
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needs of a future workforce
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in the post-pandemic era
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many companies will need to change the
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layout of their offices
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and accept that employees have second
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offices in their homes or elsewhere
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this new concept of the office will
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change how employees need and expect to
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be managed
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if i was looking for a new job i think
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having that flexibility to continue to
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do remote working will be my top
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priority
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even more important than salary itself
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so in management speak
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bosses will need to think outside the
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box
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and outside of the traditional office
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being judged on how often you show your
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face in the company office will no
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longer cut it
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even in parts of the world where there
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has traditionally been a strong culture
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of presenteeism
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thinking that
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we are being assessed or appraised by
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attendance rather than our performance
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that's a very asian culture but i see
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things changing
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making hybrid offices a success will
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require managers to give employees more
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autonomy so a hybrid model requires a
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very high degree of trust between
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employers and employees
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now we find that to be a real challenge
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for managers and that's true not just in
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the asia pacific but all over the world
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better management of employees who are
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not always in the same physical office
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will be crucial to companies ability to
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retain and recruit the best talent
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because what happens then is
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managers start to move toward a way of
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evaluating employees that's based on
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their results not on the hours that
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they're putting in
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employees feel more engaged in their
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work work quality increases it's
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fantastic
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however there could also be losers from
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the hybrid office revolution
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things may get worse for groups such as
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working mothers who are likely to spend
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less time in company offices
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although this will be a global problem
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it could be more pronounced in asia
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where discriminatory attitudes towards
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working mothers tend to be worse than in
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western europe and north america
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we already have a great deal of gender
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inequality
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hybrid work could carry a risk that the
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inequality would become even greater
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hybrid work may not only change office
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management cultures and office designs
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it could also lead to multinational
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companies building more offices
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namely smaller and more local ones
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in the commercial property trade this is
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known as the hub and spoke model
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so as companies have become more
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comfortable with hybrid work the concept
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of having multiple locations that all
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form part of that office ecosystem has
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become much more popular
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one of the driving forces here is
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reduced appetite for commuting into city
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centres
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in singapore only 30 of workers have
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returned to their offices in the central
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business district since the pandemic
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and this pattern has repeated in cities
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across the world
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in the city of london office vacancies
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have nearly doubled since the last
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quarter of 2019.
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in hong kong office vacancies have
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doubled
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in bangkok they have also doubled and in
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paris le de france office vacancies have
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nearly tripled
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this trend could mean more offices and
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co-working spaces popping up in
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residential areas
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not least in asia where large
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multi-generational households are common
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and space to work at home can be at a
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premium
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employees will increasingly want office
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options closer to home
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those locations not only attract
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more
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competitive businesses but they also
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attract more
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competitive talent
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changes to the concept design and
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location of offices could have wider
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repercussions for the look of cities
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in countries across the globe urban
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planners are returning to design models
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which incorporate concepts used after
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the industrial revolution
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back then businesses and industries were
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often found close to or in residential
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areas
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before the arrival of the car changed
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this
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in the last
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150 years
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the
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cities has evolved from one that
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is very mixed in function into cities
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that are becoming more and more
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segregated but we are beginning to see a
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reverse in this trend we live work play
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learn etc
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in close close proximity
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now urban planners in singapore are
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pushing design concepts like the
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15-minute city
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five-minute city and even one minute
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city where all daily necessities are
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within easy reach
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although singapore has often been ahead
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of the curve in urban planning
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this trend could become more global
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there's really no reason why
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offices cannot be
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mixed with residential
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and
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i think it will be a win-win it's not
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just the individual but it's individual
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community and business
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hello i'm tom standage deputy editor at
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the economist if you'd like to learn
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more about this topic click on the link
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opposite thanks for watching and don't
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forget to subscribe
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