How Herbalife Only Scams the Sellers - YouTube

Channel: Pablito's Way

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Too Good to be True They say if it sounds too good to be true,聽聽
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it probably is. Just ask anyone who's found聽 themselves caught in the clutches of a pyramid聽聽
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scheme. The scammers lure you in with claims聽 that their unique business opportunity will聽聽
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make you rich beyond your wildest dreams. But聽 in reality, it's near impossible to make even聽聽
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just a living working at the bottom of a pyramid聽 scheme. Herbalife is an international health and聽聽
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nutrition-based corporation whose entire business聽 model is founded on its multi-level marketing.
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Despite constant accusations that they're聽 nothing more than a pyramid scheme on steroids,聽聽
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Herbalife has stayed in business for 40聽 years. The most interesting stat? 89%聽聽
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of Herbalife distributors won't ever make a dime.
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Herbalife Beginnings Herbalife first came to be in 1980.聽聽
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Its founder, Mark Hughes, had watched聽 his mother struggle with obesity and聽聽
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drug addiction for much of his childhood聽 before she ultimately passed away when he聽聽
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was still a teenager. His mother's battle聽 with drugs leaked into his own life,聽聽
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and he dabbled in illegal substances聽 himself after dropping out of the 9th grade.
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He was sent to a boarding school聽 for troubled youth in California,聽聽
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where he discovered his hidden talent for聽 sales. Part of his rehab revolved around聽聽
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raising money by selling raffle tickets,聽 and ticket sales heavily influenced your聽聽
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standing in the school's community. Hughes聽 understandably felt pressure to outperform聽聽
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his peers and prove his worth as best聽 he could. This pressure to sell probably聽聽
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triggered the pyramid scheme mentality that聽 would come to characterize his life's work.
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His life's work, of course, was Herbalife. With聽 his mother and his past mistakes in mind, Hughes聽聽
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wanted to create a business that would help people聽 manage their weight and lead a healthy lifestyle,聽聽
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and thus, Herbalife was born. Originally聽 running the company out of the back of his car,聽聽
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Hughes' first product was a protein shake, and he聽 sold it through the use of multi-level marketing.
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For those who need a little refresher,聽 multi-level marketing is a business model聽聽
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that focuses heavily on recruiting non-salaried聽 salespeople. These salespeople have two jobs:聽聽
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sell the product, and recruit聽 others into the company. The聽聽
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cycle continues as more and more聽 people are recruited as sales reps.
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Legality You may be thinking,聽聽
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"Wait a minute. That sounds like a pyramid scheme聽 to me." You're not the only one to think so,聽聽
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either. Herbalife has been accused of聽 being a pyramid scheme for as long as聽聽
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it's been in business. It's also been聽 inundated with lawsuits stemming from聽聽
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allegations that the company makes false聽 and misleading claims about its products.
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The first spark of trouble came two years into聽 Hughes' business venture. The FDA contacted his聽聽
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company about complaints they'd received聽 regarding Herbalife's marketing claims and聽聽
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questionable ingredients included in聽 certain products. Hughes was forced to聽聽
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alter the claims he was making聽 and even had to modify the formula聽聽
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of his keystone products. Nevertheless,聽 he publicly maintained that his company聽聽
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was innocent, calling the FDA's treatment of聽 him and his company a "trial-by-publicity."
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This marked the beginning of Hughes' run-ins聽 with complaints about the way they do things at聽聽
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Herbalife. Just two years later, deceptive claims聽 made by the company in a slew of advertisements聽聽
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caused Canada's Department of Justice聽 to file criminal charges against them.聽聽
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California's Attorney General later sued聽 Herbalife for more false claims, and Hughes聽聽
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was forced to answer questions before a Senate聽 sub-committee as a result. During this hearing,聽聽
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Hughes fired back at his detractors, saying聽 if they were so knowledgeable about health聽聽
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and nutrition, why were they so fat? Before the聽 United States Senate and the American public,聽聽
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the founder and CEO of a growing聽 company made a fat joke about his聽聽
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critics. Not exactly a good look, and聽 Herbalife didn't come away unscathed.
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Herbalife posted their first loss in 5 years聽 of business, bleeding $3 Million from negative聽聽
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press. They also laid off 800 employees,聽 paid an $850,000 settlement to California,聽聽
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and discontinued two of their supposedly effective聽 products. Bit of a rocky start, wouldn't you say?
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Public Trading Herbalife started trading聽聽
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publicly on the NASDAQ following its array聽 of legal troubles. As the '90s approached,聽聽
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they rebranded to Herbalife International聽 and expanded sales into Spain, Japan, Mexico,聽聽
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New Zealand, and Israel. Despite several聽 complaints and pyramid scheme accusations,聽聽
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the company proved quite successful during this聽 time. Its worldwide reach helped sales skyrocket,聽聽
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and they even expanded their product line to聽 include a series of personal care products.
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Despite the claims that their business model was聽 illegal, the company became a legitimate player聽聽
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in the market. They underwent two public聽 share offerings that resulted in millions聽聽
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of Herbalife shares being sold. But successful聽 IPOs didn't stop the lawsuits from piling on.
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Hughes attempted to take back control of聽 his company by facilitating a buyout of his聽聽
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shareholders in 1999. He felt the Wall Street聽 highflyers selling stock of his company were聽聽
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criminally undervaluing it, and he'd had聽 enough. This resulted in another lawsuit聽聽
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from the shareholders themselves, who believed the聽 price Hughes was offering for their shares wasn't聽聽
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good enough. Hughes backtracked and dropped his聽 efforts to make Herbalife a private company again,聽聽
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choosing to settle the suit rather than聽 continue to battle with his investors.
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This proved to be the last lawsuit聽 Mark Hughes would ever settle.聽聽
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In 2000, he passed away, following a聽 life-long battle with substance abuse.聽聽
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In the years that followed, Herbalife fell into聽 the hands of various CEOs tasked with defending聽聽
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the company from a constant barrage of complaints聽 and attacks, much like their late founder did for聽聽
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nearly half his life. The most notable figure聽 to spearhead Herbalife was Michael O. Johnson,聽聽
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former president of the Walt Disney Company.聽 Still, even he couldn't provide the company聽聽
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with the credibility necessary to stop the聽 lawsuits and accusations from pouring in.
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MLM vs. Pyramid Scheme As Herbalife struggled to聽聽
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find leadership following the death of聽 its founder, they continued to walk the聽聽
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delicate tightrope that separates a pyramid聽 scheme from a legitimate company. In 2004,聽聽
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they started trading on the New York Stock聽 Exchange at $14 a share, enabling the company聽聽
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to move much of its manufacturing into its聽 recently renovated in-house facilities.
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But why are people always so up-in-arms聽 about Herbalife and its business model?聽聽
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If it was indeed just a pyramid scheme,聽 wouldn't it have been found out years ago?
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The problem lies in the vague language聽 that defines the difference between聽聽
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a lawful multi-level marketing venture聽 and an unlawful pyramid scheme. It's so聽聽
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vague that it's easy to think there's no聽 difference at all. Let's break it down.
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Multi-level marketing has been around for a long,聽 long time. Well-known companies like Tupperware,聽聽
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Amway, and of course, Herbalife rely on it to聽 support their business. But what is it exactly?聽聽
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It involves the enlistment of multiple layers or聽 "levels" of recruited salespeople who, in turn,聽聽
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recruit people that they know to become聽 distributors themselves. However, the聽聽
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self-proclaimed purpose of a multi-level marketing聽 scheme is to make sales, not recruit distributors.
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Pyramid schemes make no such distinction. The聽 primary function of an illegal pyramid scheme is聽聽
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the perpetual recruitment of distributors without聽 the intention of ever selling an actual product to聽聽
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consumers. To make money in a pyramid scheme, you聽 must recruit 10 new salespeople. To make money,聽聽
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they each have to recruit 10 people, meaning聽 a total of 100 new recruits. Each subsequent聽聽
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level of the pyramid becomes larger and聽 larger until it becomes unreasonable to聽聽
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recruit the number of people necessary to聽 keep the scheme going. In fact, in a pyramid聽聽
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scheme's recruitment plan, the number of new聽 recruits required after just 12 levels would聽聽
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exceed the entire global population. That's why聽 so many pyramid schemes die off fairly quickly.
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Multi-level marketing companies use聽 a similar structure of recruiting聽聽
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non-salaried workers to sell products.聽 However, the primary source of income聽聽
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must come from actual product sales to escape聽 the dreaded "pyramid scheme" label. According聽聽
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to a ruling by the Federal Trade Commission, a聽 multi-level marketing distributor must sell 70%聽聽
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of their inventory to customers outside of the聽 company for their business to be considered a聽聽
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legal MLM and not a pyramid scheme. That means聽 you can't just sell products down the levels of聽聽
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salespeople; it has to go to actual customers. But聽 that 70% rule is a little vague in and of itself.聽聽
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If you sell 69.9% of your product, are聽 you instantly a criminal pyramid schemer?
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The debate continues. But the line that separates聽 multi-level marketing from pyramid scheming聽聽
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is so thin that companies like Herbalife will聽 always receive their fair share of accusations.
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Bill Ackman One of Herbalife's most聽聽
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passionate antagonists was Bill Ackman, the聽 founder of a billion-dollar investment firm聽聽
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called Pershing Square Capital. Ackman's reasoning聽 behind taking down Herbalife in the first place聽聽
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was less than heroic. He wanted to conduct聽 a massive short of the company by dragging聽聽
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its name through the mud and profiting聽 from the negative press that followed.
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Ackman didn't hold back from criticizing every聽 aspect of the company and its business model,聽聽
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repeatedly calling it nothing more than a聽 "sophisticated pyramid scheme" that scammed people聽聽
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into selling products they could never profit聽 from. But he did far more than name-calling. In聽聽
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2012, he put his money where his mouth was when聽 he bet a whopping $1 billion against Herbalife聽聽
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by shorting its stock. Shorting is when you聽 bet against a company by borrowing shares,聽聽
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selling them for what they're currently worth,聽 and then buying them back when the price drops.
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The battle that ensued between Ackman and聽 Herbalife was very nasty and very public.聽聽
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Their verbal sparring match went back and forth,聽 with accusations launching from both sides.聽聽
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Both parties insisted that the other was lying.聽 Herbalife's stock suffered greatly from the whole聽聽
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charade, and if Ackman had closed his short聽 at one point following his public statements,聽聽
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he would have pocketed $300 million.聽 Ackman held out for more, however,聽聽
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and his attacks against Herbalife聽 continued for several years.
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It's since been discovered that Ackman's actions聽 during his shorting of Herbalife stock were not聽聽
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entirely true. According to an FBI investigation聽 into Ackman's affairs, the investment mogul had聽聽
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made untrue and misleading claims regarding聽 the nature of Herbalife's business and even聽聽
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contributed to anti-Herbalife lobbyists who also聽 lied about the company. A 2018 article in the Wall聽聽
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Street Journal revealed that Ackman's firm had聽 lost hundreds of millions of dollars due to his聽聽
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massive bet against Herbalife. It seems聽 Ackman's greed truly got the better of him.
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Betting On Zero But his crusade to聽聽
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take down Herbalife once and for all wasn't over.聽聽
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Ackman's short of Herbalife stock became the聽 focus of a documentary called Betting on Zero.聽聽
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The doc closely follows Ackman's bet against聽 the nutrition company, also featuring firsthand聽聽
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accounts from former Herbalife distributors who聽 had negative experiences with their employer.
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Herbalife wasn't going down without a fight,聽 though. They bought the rights to the domain聽聽
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name "BettingOnZero.com," Instead of promoting聽 the film, they used the site to discredit it聽聽
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thoroughly. Herbalife also highlights the聽 questionable nature of the film's funding.聽聽
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As it turns out, Betting on Zero was聽 financed by a man named John Fichthorn,聽聽
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the founder of Dialectic Capital Management,聽 who also shorted Herbalife's stock at one point.聽聽
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Fichthorn had been a long-time opponent聽 of multi-level marketing companies,聽聽
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and Herbalife tried to portray a conflict聽 of interest for the film's main financier.
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Despite Herbalife's best efforts聽 to tarnish the documentary,聽聽
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it premiered at the Tribeca Film Festival聽 and was met with immediate acclaim.聽聽
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It currently holds a 100%聽 rating on "Rotten Tomatoes."
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To this day, Ackman's battle with Herbalife rages聽 on. If you search "Is Herbalife a pyramid scheme"聽聽
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on Google, the top result is a website called聽 FactsAboutHerbalife.com. The site is riddled with聽聽
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anti-Herbalife sentiments and seeks to portray聽 the company as a full-fledged pyramid scheme. Why?聽聽
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Well, FactsAboutHerbalife.com is run by none other聽 than Pershing Square Capital, the investment firm聽聽
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founded by Bill Ackman. Ackman's war on Herbalife聽 won't be coming to a cease-fire anytime soon.
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FTC Opinion While the whole charade with聽聽
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Ackman didn't make him any money, Herbalife聽 was subject to an FTC investigation shortly聽聽
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after the investment titan began his campaign聽 against the company. The investigation began聽聽
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in March of 2014, tasked with determining whether聽 or not Herbalife was or was not a Pyramid scheme.
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If the hazy distinction between multi-level聽 marketing and pyramid scheming wasn't confusing聽聽
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enough for you, the FTC's ultimate聽 ruling is sure to make your head spin.聽聽
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Their thorough appraisal of Herbalife聽 and its business model brought them to聽聽
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the conclusion that the company was not not a聽 pyramid scheme. You heard that right. The FTC聽聽
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stated in a 2016 press conference that聽 Herbalife was not officially a pyramid scheme,聽聽
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but that they weren't not a pyramid scheme,聽 either. Don't you love a good double negative?
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As confusing as the ruling was, it did lead聽 to substantial changes in the way Herbalife聽聽
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operated. They vowed to alter their business model聽 to better comply with the laws and regulations聽聽
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regarding multi-level marketing companies. They聽 also paid a $200 million settlement to the FTC,聽聽
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which might account for the聽 lack of criminal charges.
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This was just the latest in a seemingly endless聽 string of settlements Herbalife has made over聽聽
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its 41-year history. The company has paid hundreds聽 of millions of dollars to reconcile the many legal聽聽
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battles against armies of critics and naysayers.聽 Through it all, Herbalife has maintained its聽聽
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innocence entirely. How much longer can Herbalife聽 keep up this song and dance? Only time will tell,聽聽
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but it seems they're perfectly content on settling聽 high if it means subverting legal consequences.
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New Herbalife So remember those significant聽聽
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changes Herbalife made to their business model?聽 What exactly happened there? The company was聽聽
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forced to show that 80% of its gross sales were聽 to people outside its distribution network.聽聽
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If they could do this, they could prove that聽 they weren't just recruiting more distributors,聽聽
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focusing instead on selling products to customers.
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The settlement also limited how much money聽 distributors could earn from recruiting聽聽
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additional distributors, making their sales聽 of Herbalife products the most important聽聽
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influence on their total earnings. It seems聽 like common sense changes that the company聽聽
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probably should have made much earlier to聽 convince people they were not, in fact,聽聽
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a pyramid scheme. But it took nearly 40 years聽 of lawsuits and multiple FTC investigations聽聽
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to implement these fairly basic checks聽 and balances into their business model.
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While the changes may have made Herbalife聽 a more legitimate company in the eyes of聽聽
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federal regulators, they didn't do anything to聽 help boost the money-making potential of the聽聽
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company's valued distributors. Herbalife promises聽 high profits to the salespeople it recruits,聽聽
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but in reality, it's very difficult to make any聽 meaningful cash distributing Herbalife products.聽聽
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The FTC itself said it was "virtually impossible"聽 to do so. People who find themselves on the lower聽聽
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levels of the multi-level marketing structure聽 make very little money. Between $200 and $1200聽聽
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a month, to be exact, which falls聽 well below the poverty line.
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It doesn't matter how you feel about the聽 legitimacy of Herbalife's business model,聽聽
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the facts are the facts, and the facts say聽 the opportunity they offer to prospective聽聽
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distributors isn't any more appealing than聽 your run-of-the-mill pyramid scheme. You聽聽
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can't make a living as an Herbalife sales rep,聽 no matter how much the company insists you can.
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Herbalife Today Herbalife is still going strong today. They bring聽聽
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in billions of dollars annually off the backs聽 of their health and nutrition products, their聽聽
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best seller still being that protein shake Mark聽 Hughes started selling from the trunk of his car.
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As Herbalife remains a legitimate factor in聽 the world economy, the debate surrounding their聽聽
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business model will live on. Are multi-level聽 marketing ploys very well disguised pyramid聽聽
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schemes? Should they be outlawed? There聽 is no widespread consensus on the matter.聽聽
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Until that consensus is reached, companies聽 like Herbalife will continue to operate as聽聽
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lawful institutions. If they're raking聽 in enough cash to pay for all their聽聽
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settlements and still post a profit, why聽 wouldn't they keep business as usual?
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