Why McDonald's Failed In Iceland - YouTube

Channel: CNBC

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When you think of global fast food, Titans you probably think of McDonald's.
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The chain has restaurants in more than a hundred countries and has been a
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household name in America since the 1950s.
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But there is one European state where McDonald's failed to capture national
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attention: Iceland. McDonald's tried for over 15 years to
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make it in Iceland but in 2009 the local franchise closed its three remaining
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stores with no plans in return. So what went so long for McDonald's in Iceland?
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To answer that, let's go back to the McDonald's first entered the market in
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1993. At a time when the isolated island nation was shifting toward a free market
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economy and becoming more globalized, then Prime Minister David Adson took the
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first bite of an Icelandic McDonald's hamburger at his grand opening. It was
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seen as a sign of the country finally entering into the modern globalized
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world. When McDonalds opened up [in] 1993, I have never ever in my life seen such an opening in one
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restaurant. There were lines for days outside the restaurant and they were
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selling thousands and thousands of burgers every day. But then you know
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after honeymoon is over, the people it was just a usual thing. And locals, was
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welcomed the American fast food chain because it symbolized the country
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pulling away from isolation and nationalism. The opening of the franchise
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kind of symbolized in Iceland and a hard time entering into a global community. As
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some scholars have pointed out that in relation to marginal countries or
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countries that feel themselves a little bit marginal, getting international
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franchise can be important as a as kind of affirming that you are part of a
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global community or a community of nations. But in 2008, the global economic
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collapse hit the small country of roughly 300,000 people. The stock market
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and its three biggest banks collapsed in almost every business in the country
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nearly went bankrupt. Thousands of people lost their savings and Iceland erupted
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in protests. The Krona lost roughly half its value and higher tariffs translated
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in some much higher import prices. That made it difficult for foreign brands
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that were dependent on imports to maintain its profit margins without
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drastically raising its prices. According to the owner of the McDonald's Iceland
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franchise, the chain imported its raw ingredients from Germany. The franchise
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owner told the media that prices spiraled so out of control that for kilo
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of onion in Germany he was paying the equivalent of a bottle of good whiskey.
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In contrast with McDonald's and also Burger King which closed at a similar time as McDonald's closed.
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Those were sourcing materials from outside Iceland and the two restaurants in question closed in 2008/2009 following the economic crisis.
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So it simply wasn't cost effective to have such large share of materials for the fast food.
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McDonald's Icelandic franchise owners said that in order to
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remain business and make a profit McDonald's would have had to hike up
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it's a Big Mac price by 20% to $6.36 that would have made it the most expensive Big Mac in the world at the time.
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Switzerland currently holds that title with its $6.82 Big Mac.
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In 2009, the franchise announced that it would be closing its three outlets with
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only a weeks notice. Blaming high operational cost.
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McDonald's local franchise partner in Iceland was a firm called "Lyst." The managing director
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of the McDonald's franchise to mediate that business had actually never been
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better at the time it pulled out of the country. He told media that the
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restaurants had never been this busy before. But at the same time profits had
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never been lower. Icelandic media reported that tens of 15,000 people
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patronized McDonald's daily in its final days of operation. 2008 marked a time
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when several businesses decided to exit Iceland, including McDonald's rival Burger King and Pizza Hut, which closed all but one outlet.
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Just like McDonald's, Burger King's source their products from abroad.
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The fast food giant's that did exit Iceland had trouble competing with
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restaurants that sourced their ingredients locally. But other analysts
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say high import costs affected everyone. Even the businesses that used homegrown ingredients.
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And the difference between the chains that succeeded in Iceland after the crisis and the ones that failed all boils down to management.
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Companies that survived were companies that had usually either finance
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themselves in a more conservative manner and/or maybe simply got better
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assistance from the banks and other companies. So in the case of, for example,
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McDonald's that company was highly indebted with foreign currencies when
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they went bankrupt. Iceland has long been.known for its overpriced food and its
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high cost of living. In 2018, Iceland was ranked the second most expensive country
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in the world. A typical sit-down meal will cost you around $20 to $40.
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Local fast-food owners say keeping prices consistent is the key to
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surviving in Iceland. Keep your reasonable and if you keep quality good. If you have consistency...
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This is the key consistency. consistency, consistency, then you can survive in almost any business.
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After closing, McDonald's Iceland franchise lost the McDonald's signage and renamed the stores Metro.
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This new chain uses locally sourced food to keep costs low and is still operating today.
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And not all American fast-food chains left Iceland during the financial crisis.
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We've seen places like KFC. They did not close. They survived the economic crisis and
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I mean main difference is that they had most of the raw materials for their
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foods is grown in Iceland. So I guess they were back draws because of that. And things are getting better
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in Iceland. Its economy is bouncing back and it's proving to be an inviting place
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to do business. According to the Economic Freedom Index, which looks at a country's
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business and investment freedom, Iceland ranks fifth among European countries and
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Icelanders are opting to eat out. Young Icelanders eat fast food on average
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every other day spending an average of $220 US a month Iceland. Has also
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become a hot destination for tourism. As of 2017 the number of foreign visitors
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to Iceland has more than quadrupled since 2010. With excellent economy
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looking bright, tourism climbing and residents enjoying the most school fast
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food options, there might be hope for McDonald's to make a come back in the Nordic region.