If you have Bank of America Account you must watch - YouTube

so I received a phone call from eight hundred four  three two one thousand that number is associated  

with Bank of America 843 two one thousand I  answered the phone the lady said hi my name  

is Amber I'm calling from Bank of America about  fraudulent activity on your account I said okay hi  

amber amber said this is a in regards to account  blah blah blah with dead link to debit card blah  

blah blah she had all of my information she said  I'm gonna send you a code to verify your identity  

via text message I get a text message code that  comes to my phone from Bank of America from it's  

like I have a previous chain you know if you  call your bank and it needs to verify a code  

or whatever it came in a chain that I already  had messages in from Bank of America I give her  

the code she says okay one of the things on your  account is a four hundred and thirty five dollar  

purchase at Whole Foods in San Diego California  are you traveling I said no I'm not traveling  

so when she said that I thought to look at my  mobile app and see if anything was on my app I  

said well this isn't showing up in my app she says  it wouldn't show up because it's fraudulent this  

call happened at 6:18 p.m. when she said that I  thought it to hang up the phone and call Bank of  

America back myself I called Bank of America I  actually speaks to the fraud department I said  

hi this is my name somebody just called me from  the fraud Department named Amber Lewis and this  

is what she said Bank of America had no record of  anybody speaking to me from the frauds apartment  

by 621 621 I I'm on the phone with Bank of America  this lady called me at 6:18 by 621 I received two  

emails first email saying your online ID has  been looked up second email saying your online  

ID password has been changed within three minutes  whoever that was was able to change my to look  

up my online ID and change my password so I could  not access my accounts so now the fraud department  

that I'm talking to has to transfer me to another  immediate department that can access and freeze  

all of my accounts so when I'm speaking to them  she said hey this is happening it doesn't look  

like any transactions have happened but since  they've already had access to your account and  

logged in via your online ID that means that they  have your checking account numbers and that means  

they have your account and your routing numbers  so I now have to change all of my bank accounts  

that I have a Bank of America i had to change my  bank accounts get new bank accounts luckily I was  

actually speaking the second time to the actual  fraud Department they freeze all of my accounts  

and they put a massive hold on my account so that  no other transactions could be made from my bank  

account so if you get a phone call from somebody  that says that they are calling from your bank  

and they ask you to verify any number via a text  message any number or verification code via email  

do not verify it you immediately hang up and you  immediately call your banking account like call  

your banking center back and access speak to the  fraud department and verify that you that somebody  

just called you the lady that I spoke to from  the Bank of America fraud Department says they  

never call and ask you to verify information you  would only get a authentification code or a code  

to let you like verify your account if you call  the bank not if the bank calls you again this  

phone call came from eight hundred four three two  one thousand anybody that is a Bank of America  

customer knows that on the back of your card  the number on the back of the card says 1-800  

four three two one thousand so some way somehow  there is a company that is able to call you from a  

number that looks like Vancouver new America they  are sending you text messages that look like it  

comes from Bank of America while which Gantt gives  them access to your account mind you I didn't tell  

this lady anything I didn't say any of my account  information I didn't give her my social security  

number I didn't give her my debit card number  I gave her an authentication code that she sent  

to my phone via text message that's all I gave her  and that phone that code that I gave her came from  

Bank of America it said it was Bank of America so  again if you get a phone call and it's from your  

banking they said somebody that says they're from  your bank somebody that says it from your credit  

card and they asked you to verify information you  asked who you're speaking to said may I ask who  

I'm speaking to get their first and last name you  hang up and then you call your bank back yourself  

so as of right now I have no access to any of my  well I so because of that while I was on the phone  

with Bank of America they had to change my online  ID and give me a new password so I now have a new  

online ID I now have a new password but I don't  have any money because they have to put a big  

negative balance on my account to ensure that  no other withdrawals would hit my bank account