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Servant leadership & profit sharing: how one company focuses on doing well and doing good for others - YouTube
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well I think we aspire to a leadership
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model that has now become pretty common
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it it wasn't when it was first
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introduced and I wish I could remember
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who came coined the initially the phrase
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servant leader but we really ascribed
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his servant leadership and having the
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you know attributes of humility and
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openness and transparency concern for
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people those are the things that we want
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to foster in our leadership teams and I
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think it's pretty hard to become too
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full of yourself as a leader if you're
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really paying attention to the first and
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foremost to the people you're leading
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and their needs and you're really
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listening and caring about them in an
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appropriate way I think that keeps us
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grounded and it keeps us focused on the
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things we should be focused on so that
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that I think it has really helped us
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overcome this some of the trappings of
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big companies and lots of success and
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growth and we've stayed fundamentally
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true to that philosophy of servant
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leadership it's been a powerful
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compelling philosophy and principle for
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our company profit is the thing that
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makes us all work without that and
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nothing nothing is sustainable that's
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what keeps our business is going that's
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what allows us to grow and reinvest and
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create jobs and for most companies it's
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a razor-thin bottom line we're talking
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about just the difference between
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fractions of percents that are left over
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and that's what we have left over to
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reinvest in the business so you know in
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the food business
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when I say razor-thin I mean it I mean
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it's really a very low margin business
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it's a high volume low margin
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business but we have to have that margin
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so that we can take care of our people
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and grow the business we like to say
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though that profit is a derivative of
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doing things the right way for the right
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reasons that's a byproduct of being a
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good company and doing the right things
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what encourages me as I see a shift in
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large and small companies there seems to
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be a more philanthropic approach now to
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companies public companies and private
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companies to saying how can we
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contribute to the greater good by taking
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a certain part of our profit and
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reinvesting it in society not
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necessarily just more trucks and
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equipment in buildings and people but
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also to a broader community or a broader
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group of people that need help it seems
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to be a shift toward that which i think
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is greatly encouraging you see it come
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out in many creative ways in terms of
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how people are taking this concept and
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applying it but something that again we
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were able to do as a private company
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that most companies can't do but it was
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a way to put expression in real meaning
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behind one of our tenets or philosophies
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that people come first so how do you
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show that how do you prove that how do
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you demonstrate that a lot of ways
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starts with thanking people simply
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thanking people but you got to put your
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money where your mouth is and we
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developed in 1962 a profit sharing plan
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and we said we're gonna take 20% of the
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profits of this company get it back to
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our employees every year today that's
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worth a billion six
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and we have people that you walk by
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yesterday some of those folks are
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retiring after driving a high/low or
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loading trucks for 40 years with over a
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million dollars in their profit sharing
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plan these aren't people these are
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management people
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it's our frontline people they're
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walking out of here with a security for
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retirement that ok - I have only come
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but it's us saying you've earned every
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penny of it that you contributed to our
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success and here's how we are paying you
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back by saying hey thanks
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and here's 20 percent of the profits of
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the company so you can have a
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comfortable secure retirement and can
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maybe help pay for your grandkids
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education at the same time could we do
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that without profit
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it all starts there that's that's what
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allows us to be generous and allows us
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to reinvest for the future none of that
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happens without a bottom line
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