THINKING, FAST AND SLOW BY DANIEL KAHNEMAN - PRIMING, HALO EFFECT, HINDSIGHT BIAS - YouTube

Channel: unknown

[2]
1.
[7]
Priming.
[12]
If I talk to you about food and then I show you this, you’ll put the letter “U”
[16]
in there.
[17]
If I talk to you about cleanliness first and then I show you this, you’ll put the letter
[20]
“A” in there.
[22]
This is what is called priming.
[24]
By simply priming people, you can significantly affect their decisions.
[28]
There was a study where a wine store played French music on some days and German music
[33]
on others, and the customers of course would never think that this would affect anything,
[37]
but they tended to buy more French wines on the days when French music was played, and
[42]
more German wines on the days when German music was played.
[46]
This is also one of the reasons why when you walk into a store that promotes health and
[50]
freshness like Whole Foods, you’ll probably be greeted with fresh flowers and fruit.
[56]
It primes you for freshness.
[58]
The first thing you see will never be canned tuna, even though you can definitely buy plenty
[63]
of canned stuff in there.
[65]
2.
[67]
The halo effect.
[70]
If we really like someone, we tend to really like everything they do and say.
[75]
If they say something average, we might think that it’s the best thing we’ve ever heard,
[78]
and if they say something stupid, we tend to just go along with it anyway.
[82]
And you probably have someone you really admire and if they do something stupid you’ll say,
[87]
“Oh whatever

[88]
Everyone makes mistakes
”
[90]
But then if someone you didn’t like did the exact same thing, you’d be outraged.
[95]
And the attractiveness of a person along with other irrelevant factors plays a huge role
[100]
in how much we like what they say and do.
[103]
If we’re presented with two women who committed the same crime, we’re much more likely to
[107]
give a lighter punishment to the more attractive one.
[111]
And of course, that doesn’t make sense!
[113]
They committed the same crime!
[115]
But that is the halo effect.
[117]
So next time an attractive person or someone you’ve put on a pedestal is trying to give
[121]
you advice, ask yourself, “Is this advice valuable because it’s actually valuable,
[127]
or am I blinded by how he looks, or how big his house is, or how much I like him.”
[132]
3.
[133]
The Hindsight Bias.
[138]
You probably know people who constantly feel the need to say, “Well, I knew that was
[143]
going to happen
”
[144]
“I knew that stock was going to fall
”
[145]
“I knew that we were going to lose that war
”
[147]
“I knew that stock was going rise
”
[150]
This is called the hindsight bias.
[152]
We tend to be experts at events after they have already occurred.
[157]
It’s really weird how you know exactly which stock is going to rise and which stock is
[161]
going to fall because you’re completely broke.
[164]
If you actually knew that information, you’d be a really rich person by now.
[169]
And the hindsight bias can go from just annoying to simply dangerous when we start to blame
[174]
other people for not being able to see something so obvious.
[179]
You blame the government for making a certain decision and think, “How could they not
[183]
see that?”
[184]
Your girlfriend hits a pothole and you get a flat tire and you get all pissed off, “How
[187]
did she not see that pothole?”
[189]
Well

[191]
Because if you were in government, you might have thought that the decision was actually
[195]
a good decision at the time it was made, and if you were driving and looking in the mirror
[199]
so you could make a turn, you might have not seen the pothole yourself.
[203]
So don’t be that annoying person who feels the need to tell everyone how you knew exactly
[208]
who was going to win the finals and how the stock was obviously going to rise.
[213]
And definitely don’t blame others for something that seems so obvious just because it’s
[218]
already happened.
[219]
Of course it’s obvious now, but it wasn’t obvious before it actually happened.
[228]
So the 3 big ideas are

[230]
1.
[231]
Priming.
[232]
Realize the power of even the simplest suggestions and what that does to people’s behavior.
[238]
2.
[239]
The halo effect.
[240]
Stop thinking everything someone says is pure gold just because you really like them.
[244]
Chances are everything they say isn’t that flawless.
[247]
3.
[248]
And the hindsight bias.
[250]
Realize that anyone can be an expert after an event has already occurred.