Why Wildfires Are Becoming an Insurance Nightmare | WSJ - YouTube

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- I'd like to stay here, I love this place.
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To be forced out because I can't be insured
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is not a happy prospect at all.
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- [Narrator] Wildfires are changing California.
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Last year alone, almost two million acres burned.
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California wildfires cost insurance companies
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more than $24 billion over the past two years
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with the worst of the damage
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linked to PG&E's electrical network,
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and now, homeowners are paying the price.
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Insurers are hiking up their premiums
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or, in many cases, not renewing customers altogether.
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That's leaving homeowners with little choice
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but to pay triple or more their expected costs
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for replacement policies,
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and in some areas with no options at all,
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many homeowners are making the choice
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to simply not have insurance, and, instead,
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are grappling with whether they can stay in their homes
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and live with the risk of wildfires.
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Christy Hubbard and her husband
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moved to Grass Valley in 2017.
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They bought a home,
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expecting to live in a comfortable community.
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Then, they got bad news.
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- About six weeks ago, we got the notice
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that said our insurance was gonna be dropped,
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and that was quite the eye-opener for us.
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There was no choice, it was simply, you know,
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we're dropping your insurance,
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and so, just literally, just about a week and a half ago,
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we finally got new quotes or got quotes,
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one of which was at 10,000, the other was at $13,000,
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which was, holy cow!
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- [Narrator] Hubbard is not alone.
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Since 2015, insurers refused to renew
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almost 350,000 homeowners
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living in high-risk fire areas in California.
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Kimberly Martinez is an insurance broker in Grass Valley
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who's had first-hand experience
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with the drastic industry changes.
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She says the Camp Fire that destroyed Paradise last year,
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just an hour from Grass Valley,
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changed the way insurers view wildfire risk.
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- Now, there's a lot of just judging it
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based on the ZIP Code, and it's a blanket,
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we're just not doing that ZIP Code anymore
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because we can't make up for the level of risk.
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We're getting close to 80, 90% of people
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looking for a new policy.
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- [Narrator] Of course, this isn't a totally new phenomenon.
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Insuring areas prone to natural disasters
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has always been complicated.
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Florida's insurance market nearly collapsed in 2006
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after some of the costliest storms in U.S. history.
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Today, many of the big national home insurers
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have fled the state.
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It's not hard to see why insurers are nervous in California.
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Last year, small carrier Merced Property & Casualty
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went out of business under the weight of claims
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from the Paradise Fire.
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While a number of factors
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contribute to California's fire risk,
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one constant is PG&E.
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The utility's equipment has started at least 1500 fires,
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averaging more than one a day in recent years.
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PG&E, which filed for bankruptcy protection in January,
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recently took the unprecedented step
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of shutting off power to more than 750,000
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homes and businesses because of the wildfire risk.
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- PG&E started shutting off the power last night
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in more than half of California's 58 counties
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because of what the company calls
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an unprecedented wildfire danger.
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- Well, this is day two of our power outage.
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This is our generator, and, basically,
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we come in, we have to turn the fuel valve on.
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We start it up. (generator humming)
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At this point now, our kitchen, our family room,
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and our well will have power.
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- [Narrator] The power stayed off
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for more than two full days,
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but PG&E defended its decision.
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When inspecting their lines that were turned off,
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they said they found more than 100 confirmed cases
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of wind-related damage, and that this type of damage
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could have sparked a fire.
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For homeowners who, through all this,
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still need insurance, they have a few options.
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They can go with a surplus company,
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like a Lloyd's of London insurer
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or they can use the California FAIR Plan,
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an option known as the insurer of last resort,
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but that plan covers less
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and costs more than a traditional policy.
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In either case, annual premiums would likely go
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from around $1000 to over 3000,
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and for homeowners paying mortgages,
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banks and lenders require insurance.
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- It's got this ripple effect
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down through real estate and new purchases
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and people now leaving town,
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and you can't get a rental
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because nobody wants to insure the rental,
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so yeah, I would definitely say
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it's a crisis level in this community.
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- [Narrator] Homeowners like Hubbard
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are frustrated that insurers aren't taking into account
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all of the fire prevention improvement
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she's done on her house.
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- What we are trying to do, of course,
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is manage the defensible space.
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Near to the house, you know, you're really keeping
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your vegetation to an absolute minimum
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and the other thing you're doing
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is what they call limbing up,
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which is, you can see here.
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The very bottom of this tree,
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we're cleared all the limbs.
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- [Narrator] This is similar to the work
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that PG&E is attempting around the state.
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A spokesperson said the company has been meeting
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and exceeding new state vegetation
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and fire safety standards among other measures.
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- It has nothing to do with the work that we've done.
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It's not specific to my property, it's my ZIP Code
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or, you know, the fire zone that we're in.
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Yeah, that's a little frustrating, right?
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It's just sort of like your best efforts aren't good enough.
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It's tough beans, you know?
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You're canceled because we can't take the risk.
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- [Narrator] Hubbard's former insurance company,
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Spinnaker, declined to comment.
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- Now we have a new reality that we have to deal with,
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with higher fire risk, with higher costs.
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If it becomes so extraordinarily expensive to live up here,
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how many people will move out?
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And that very infrastructure and community
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that I hoped to join and make part of my life,
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will it have to dissipate?
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It's only really a question of time.
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(dramatic orchestral music)